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About

AddSearch is a unified search, AI-answers, and conversational-AI platform used by 1,800+ organizations. Three layers in one platform: keyword search with AI ranking and personalization; content-grounded AI answers with no hallucinations; conversational AI with multi-turn dialogue. Built for Higher Education, Manufacturing & Telecom, Healthcare, Government, Associations, Insurance, Corporate Enterprise, and Finance & Banking. SOC 2 Type II, GDPR, 99.9% standard SLA, up to 99.999% on Enterprise.

About

Luigi's Box is a search and discovery solution designed specifically for e-commerce websites to improve the customer experience and achieve desired revenue. Search Recommender Product Listing Shopping Assistant Conversational Agent Analytics Through years of operation, Luigi's Box earned several awards. Our advanced features helped companies such as Under Armour, Nespresso and Notino to successfully increase search usage and conversions. Luigi's Box is easy to use and has a user-friendly interface, making it suitable for businesses of all sizes and kinds. We understand that e-commerce businesses have unique needs, and a good product discovery solution should offer a range of advanced features to allow them to tailor the search experience to their specific needs. Luigi's Box offers a quick and easy integration that doesn’t require deep technical knowledge. We offer various types of implementation to choose from.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Media, Telecommunications, Government, Education, Banking, Healthcare

Audience

eCommerce companies searching for a personalized site search and product discovery tool to engage customers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$119.00/month
Pricing scales together with customers' requirements. Custom pricing is available for enterprises.
Free Version Not Supported
Free Trial Supported

Pricing

See our Pricing
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.6 / 5
design 4.1 / 5
support 4.5 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.7 / 5
support 4.8 / 5

Pros from Real Users

Pros

  • The search is incredibly fast and displays relevant results in real time. I love being able to customize the design of the search box so it matches the look and feel of my website.
  • The platform is easy to work with and operates across any business environment smoothly. Built on smooth coding framework, which never disappoints in performance and works efficiently for our businesses. It is one of the most preferred platform when it comes to searching anything pertaining to one's business. It works on low coding structure and so never hangs or slow down
  • It provides instant, error-free search solutions of online stores and businesses. The deployment is easy and did not require any complex coding setup; rather, it can be easily initiated with simple plugins in Shopify, etc., and is very well customizable as per business requirements. The subscription is quite affordable and so preferred by the majority of businesses.
  • AddSearch has been very effective in improving the way we manage and retrieve large volumes of technical documentation and enterprise content. It provides fast and accurate search results, which is critical in environments where time-sensitive decisions depend on having the right information quickly. The customization features, such as relevance tuning and personalized search experiences, make it adaptable for different user groups. The analytics dashboard is also valuable for understanding how users interact with content and continuously improving the search performance.
  • The Api integration is top notch for the development teams, and helps the product manager to understand the user insights.
  • In my role managing key accounts, AddSearch has been very effective in helping me deliver better outcomes for clients. The speed and accuracy of the search, combined with typo tolerance and AI-driven ranking, mean clients’ users find what they’re looking for quickly. Features like pinning results or setting promotions give me direct control over how campaigns and product launches show up in search, which is critical when clients are pushing seasonal offers or new products. The analytics are equally valuable, as they give me clear data on search trends and content gaps. That allows me to make concrete, data-backed recommendations to clients instead of relying on assumptions. Managing multiple domains from a single dashboard also saves me time on reporting and optimization, letting me focus on strategy and growth discussions with clients.
  • 1. Easy Integration – Quick setup with minimal coding; works well with most CMS platforms. 2. Customizable Search UI – Offers design flexibility to match your site's look and feel. 3. Fast and Accurate Results – Delivers real-time search results with typo tolerance and autocomplete
  • After evaluating over a half a dozen search vendors, including: Clerk.io, Cludo, Elastic, Swifttype, HawkSearch, Algolia, AddSearch, SearchNode and Coveo, we decided to go with AddSearch. We chose AddSearch because they offered a comprehensive list of search features. specialize in federated search, provide options for personalization and support creation of UI. Their budget fell midway between the lowest and highest and they had the shortest implementation time for ease of integration.
  • Our web management agency was able to easily integrate AddSearch into our custom website. The functionality helps our internal teams and our clients.
  • - AddSearch indexes PDF content very well - Web dashboard gives us all the control we need - API is available to further customize our usage - Support is incredibly fast, friendly, and helpful!

Pros & Cons from Real Users

Pros

  • - Recommendations on what synonyms to add - Tracking / Data to discover trends and overall state - Regular indexing and weighting adjustments possible
  • Luigi's Box has become an essential part of our shopping process. The tool offers great flexibility from an admin’s point of view – I can easily edit results, fix search errors, and still ensure the customer receives high-quality and relevant results. Their analytics are also a big advantage, helping not just me as an administrator, but also other departments to better understand customer behavior and optimize our content accordingly.
  • Helps to achieve bigger engagement with our clients. Helps them to navigate faster without frustration and saving time on both sides.
  • The tool is easy to implement and personalize. Clear charts on the dashboard make it easy to interpret analytical data. Reports of searches with no results, no clicks and low conversions help in working with the content of the page. Convenient redirection and synonym settings and personalization of the suggester create huge marketing opportunities.
  • The product ensures that we increase sales through both search and referral. The customer finds what he is looking for or is recommended the right product to purchase. Exceptionally good support. Fast, kind and professional.

Cons

  • - Weighting adjustments can only be done by support and not myself
  • The analytics part, while very useful, has one limitation – the data is only stored for three months. For long-term optimization and deeper insights, it would be incredibly helpful to access and compare search data year over year.
  • In several languages, it's sometimes tricky with wording or recommended typo replacement
  • Honestly, I haven't noticed any major issues, maybe the only thing is that reports could load a little faster and the icons in the panel look a bit old-school.
  • Nothing. Very good experience with everything. I recommend.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

AddSearch
Founded: 2013
Finland
www.addsearch.com

Company Information

Luigi's Box
Founded: 2016
Slovakia, Europe
www.luigisbox.com

Alternatives

Alternatives

Categories

Chatbot Supported
Conversational AI Supported
Data Discovery Supported
eCommerce Search Supported

AddSearch provides a lightning-fast, effortless, and customizable product search and recommendation tool for any online store. It works with any CMS and provides an Enterprise level tools to manage search results. AddSearch has all the Enterprise-level features that you need: - Autocomplete - Smart results ranking - Including / Excluding content - Advanced search analytics with 1 year retention - Filters and facets - Search personalization - Custom SSO - Audit logs - Recommendation Engine - Automated synonyms suggestions - Organizational User Management - Works with any CMS - Implementations with a crawler or API - SLA up to 99.999% - Fast turnaround time Prices start from $99/month when implementing the search yourself. Full setup service included in plans from $499/month. For Shopify stores, try out AddSearch Search & Discovery app!

Enterprise Search Supported
Personalization Supported

AddSearch provides a personalized site search and recommendation tool for any website or e-commerce site. It works with any CMS and provides an Enterprise level tools to manage search results. With nearly 2000 customers globally, in Media, Telecommunications, Government, Education, eCommerce and many more, AddSearch is a proven best-of-breed site search solution. AddSearch has all the Enterprise-level features that you need: - Search personalization - Autocomplete - Smart results ranking - Including / Excluding content - Advanced search analytics with 1 year retention - Filters and facets - Custom SSO - Audit logs - Recommendation Engine - Automated synonyms suggestions - Organizational User Management - Works with any CMS - Implementations with a crawler or API - SLA up to 99.999% - Fast turnaround time Prices start from $99/month when implementing the search yourself. Search Personalization and full setup service are included in plans from $499/month.

Drive growth and engagement with AddSearch's product and content recommendations. With AddSearch, you will get site search and recommendations in the same package, providing your website users with a complete user experience. What is included in the Recommendations? - Diverse layout options - Opportunity to control every element - Powerful rule engine - Context-based filtering - Real-time recommendations - Easy integration - Scalable solution With AddSearch Recommend, you can add various types of recommendations on a product or any other page on your site. Examples of use cases: - Similar product (e.g. based on brand, style, price, etc.) - Frequently Bought Products (based on the actual data) - Most popular products - Newest articles - Highest-rated courses - Most viewed travel packages Additionally to the Recommendation system, you will also get an AI-powered site search to drive your traffic to the right pages.

Site Search Supported

Categories

Enterprise Search Features

AI / Machine Learning Supported
eDiscovery Supported
Faceted Search / Filtering Supported
Full Text Search Supported
Fuzzy Search Supported
Indexing Supported
Text Analytics Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Enterprise Search Features

AI / Machine Learning Supported
eDiscovery Not Supported
Faceted Search / Filtering Supported
Full Text Search Supported
Fuzzy Search Supported
Indexing Supported
Text Analytics Not Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Not Supported
Keyword Tracking Supported
Multiple Site Management Not Supported
Pageview Tracking Not Supported
Referral Source Tracking Not Supported
Site Search Tracking Supported
Time on Site Tracking Not Supported
User Interaction Tracking Not Supported

eCommerce Personalization Features

A/B Testing Supported
Abandoned Cart Email Not Supported
Dynamic Pricing Not Supported
Offers & Discounts Notifications Not Supported
Personalized Site Navigation Not Supported
Product Recommendations Supported
Reporting / Analytics Supported
Social Insights Not Supported

Integrations

Joomla! Supported
Shopify Supported
Wix Supported
WooCommerce Supported
Adobe Experience Manager Supported
BigCommerce Not Supported
Contentful Supported
Drupal Supported
Drupal Commerce Not Supported
Magento Not Supported
PrestaShop Not Supported
Shopio Not Supported
Shopsys Framework Not Supported
Shoptet Not Supported
Sitecore Supported
SmartEmailing Not Supported
UPgates Not Supported
Umbraco Supported
Xperience by Kentico Not Supported
commercetools Not Supported

Integrations

Joomla! Supported
Shopify Supported
Wix Supported
WooCommerce Supported
Adobe Experience Manager Not Supported
BigCommerce Supported
Contentful Not Supported
Drupal Not Supported
Drupal Commerce Supported
Magento Supported
PrestaShop Supported
Shopio Supported
Shopsys Framework Supported
Shoptet Supported
Sitecore Not Supported
SmartEmailing Supported
UPgates Supported
Umbraco Not Supported
Xperience by Kentico Supported
commercetools Supported
Claim Luigi's Box and update features and information
Claim Luigi's Box and update features and information