About
AddSearch is a unified search, AI-answers, and conversational-AI platform used by 1,800+ organizations.
Three layers in one platform: keyword search with AI ranking and personalization; content-grounded AI answers with no hallucinations; conversational AI with multi-turn dialogue. Built for Higher Education, Manufacturing & Telecom, Healthcare, Government, Associations, Insurance, Corporate Enterprise, and Finance & Banking.
SOC 2 Type II, GDPR, 99.9% standard SLA, up to 99.999% on Enterprise.
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About
Guru is the AI Source of Truth for your company.
It’s an AI knowledge platform that connects everything your teams know—across chats, docs, and apps—into one trusted layer that delivers cited, permission-aware answers everywhere you work.
Guru automatically connects to tools like Slack, Teams, Google Drive, Confluence, Salesforce, Zendesk, and more, so employees and AI assistants can access verified knowledge directly in their workflow.
Every answer shows where it came from, inherits existing permissions, and stays accurate automatically through built-in verification and expert updates.
By connecting knowledge, making it accessible everywhere, and keeping it trustworthy automatically, Guru eliminates manual searches and ensures everyone—human or AI—works from the same truth.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Media, Telecommunications, Government, Education, Banking, Healthcare
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Audience
All departments and company sizes
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$119.00/month
Pricing scales together with customers' requirements. Custom pricing is available for enterprises.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$25
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros from Real UsersPros
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationAddSearch
Founded: 2013
Finland
www.addsearch.com
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Company InformationGuru
Founded: 2013
United States
www.getguru.com
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Alternatives |
Alternatives |
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CategoriesAddSearch provides a lightning-fast, effortless, and customizable product search and recommendation tool for any online store. It works with any CMS and provides an Enterprise level tools to manage search results. AddSearch has all the Enterprise-level features that you need: - Autocomplete - Smart results ranking - Including / Excluding content - Advanced search analytics with 1 year retention - Filters and facets - Search personalization - Custom SSO - Audit logs - Recommendation Engine - Automated synonyms suggestions - Organizational User Management - Works with any CMS - Implementations with a crawler or API - SLA up to 99.999% - Fast turnaround time Prices start from $99/month when implementing the search yourself. Full setup service included in plans from $499/month. For Shopify stores, try out AddSearch Search & Discovery app! AddSearch provides a personalized site search and recommendation tool for any website or e-commerce site. It works with any CMS and provides an Enterprise level tools to manage search results. With nearly 2000 customers globally, in Media, Telecommunications, Government, Education, eCommerce and many more, AddSearch is a proven best-of-breed site search solution. AddSearch has all the Enterprise-level features that you need: - Search personalization - Autocomplete - Smart results ranking - Including / Excluding content - Advanced search analytics with 1 year retention - Filters and facets - Custom SSO - Audit logs - Recommendation Engine - Automated synonyms suggestions - Organizational User Management - Works with any CMS - Implementations with a crawler or API - SLA up to 99.999% - Fast turnaround time Prices start from $99/month when implementing the search yourself. Search Personalization and full setup service are included in plans from $499/month. Drive growth and engagement with AddSearch's product and content recommendations. With AddSearch, you will get site search and recommendations in the same package, providing your website users with a complete user experience. What is included in the Recommendations? - Diverse layout options - Opportunity to control every element - Powerful rule engine - Context-based filtering - Real-time recommendations - Easy integration - Scalable solution With AddSearch Recommend, you can add various types of recommendations on a product or any other page on your site. Examples of use cases: - Similar product (e.g. based on brand, style, price, etc.) - Frequently Bought Products (based on the actual data) - Most popular products - Newest articles - Highest-rated courses - Most viewed travel packages Additionally to the Recommendation system, you will also get an AI-powered site search to drive your traffic to the right pages. |
Categories |
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Enterprise Search Features
AI / Machine Learning
Supported
eDiscovery
Supported
Faceted Search / Filtering
Supported
Full Text Search
Supported
Fuzzy Search
Supported
Indexing
Supported
Text Analytics
Supported
Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Not Supported
Dashboard
Not Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Supported
Trend Analysis
Supported
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Enterprise Search Features
AI / Machine Learning
Supported
eDiscovery
Not Supported
Faceted Search / Filtering
Supported
Full Text Search
Supported
Fuzzy Search
Supported
Indexing
Supported
Text Analytics
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Not Supported
Email Management
Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Supported
Social Media Integration
Supported
Surveys & Feedback
Supported
Virtual Assistant
Supported
Workflow Management
Supported
Employee Communication Tools Features
Activity / News Feed
Supported
Audio / Video Conferencing
Not Supported
Blogs
Supported
Chat / Messaging
Supported
Employee Directory
Supported
Event Calendar
Supported
File Sharing
Supported
Knowledge Management
Supported
Newsletter Management
Supported
Surveys & Feedback
Not Supported
Internal Communications Features
App Integration
Supported
Blogs
Supported
Chat/Messaging
Supported
Email Management
Not Supported
Employee Directory
Supported
Event Calendar
Supported
Newsletter Management
Supported
Photo Gallery
Supported
Social Sharing
Supported
Survey Management
Not Supported
Telephony
Not Supported
Video Chat
Not Supported
Voice Chat
Not Supported
Intranet Features
Activity / News Feed
Supported
Blogs
Supported
Calendar Management
Supported
Content Management
Supported
Discussions / Forums
Supported
Employee Directory
Supported
Knowledge Management
Supported
Policy Management
Supported
Search
Supported
Wiki
Supported
Knowledge Management Features
Artificial Intelligence (AI)
Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Sales Enablement Features
Collaboration
Supported
Contact Management
Supported
Content Management
Supported
Document Management
Supported
Goals / Quota Management
Not Supported
Lead Management
Not Supported
Meeting Management
Not Supported
Performance Management
Not Supported
Presentation Management
Supported
Proposal Management
Not Supported
Territory Management
Not Supported
Training Management
Supported
Team Communication Features
Activity / News Feed
Supported
Audio Calls
Not Supported
Calendar Management
Not Supported
Chat / Messaging
Not Supported
Discussion Threads
Supported
File Sharing
Supported
Mobile Access
Not Supported
Push Notifications
Supported
Search
Supported
Surveys & Feedback
Not Supported
Task Management
Supported
Video Conferencing
Not Supported
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Integrations
Charlie HR
Not Supported
ChartHop
Not Supported
Freshservice
Not Supported
GitHub
Not Supported
GitLab
Not Supported
Gladly
Not Supported
Gong
Not Supported
HR Cloud
Not Supported
HubSpot Customer Platform
Not Supported
HubSpot Marketing Hub
Not Supported
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Integrations
Charlie HR
Supported
ChartHop
Supported
Freshservice
Supported
GitHub
Supported
GitLab
Supported
Gladly
Supported
Gong
Supported
HR Cloud
Supported
HubSpot Customer Platform
Supported
HubSpot Marketing Hub
Supported
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