AdRem NetCrunch vs. Cruz RMM Comparison


AdRem NetCrunch AdRem Software	Cruz RMM Dorado Software	+	+
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About NetCrunch is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It monitors network devices, servers, virtualization platforms, cloud services, applications, websites, logs, telemetry, and network traffic across on-premises and hybrid IT environments. Network traffic analysis supports NetFlow, sFlow, IPFIX, and other flow technologies. NetCrunch supports 680+ monitoring targets and provides 270+ ready-to-use Monitoring Packs for devices, applications, and operating systems. Licensing is based on monitored nodes and network interfaces rather than individual sensors, checks, or metrics. Real-time dashboards, policy-based monitoring, advanced alerting, and 40+ automated response actions—including remote script execution, service restart, process termination, and device reboot—support centralized monitoring and automated remediation. NetCrunch runs on Windows Server and can monitor infrastructure deployed on-premises, in the cloud, or across hybrid environments.		About Single Pane-of-glass to automate your customers' IT operations. Cruz Remote Monitoring and Management (RMM) is designed for Managed IT Service Providers (MSPs) to proactively and remotely monitor and manage the IT infrastructure, networks, client endpoints, and computers, from anywhere! Whether you are an MSP looking for ways to enhance your business, or a reseller/VAR breaking into the MSP business, Dorado can help you monitor and manage your environment securely and remotely from a single console. All of this is included in an affordable, easy-to-use, and scalable solution. Dorado Software is a leading provider of resource management, performance monitoring, and service orchestration software to automate cloud operations across converged infrastructure fabrics. Dorado helps operators and IT professionals monitor, configure, and manage converged infrastructures (physical and virtual storage, servers, networking devices), virtualized network functions, and cloud services.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience IT teams, network administrators, system administrators, and infrastructure teams managing on-premises and hybrid IT environments across commercial, government, education, and non-profit organizations.		Audience Managed IT service providers searching for a remote management solution to automate and monitor their customers' IT operations
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $1600 for NetCrunch 50 nodes NetCrunch licensing is based on the number of monitored nodes and network interfaces. Each node license includes one monitored interface, and additional interface licenses can be added when more network interfaces need to be monitored. Licensing is not based on individual sensors, checks, or metrics. Free Version Not Supported Free Trial Supported		Pricing $1350 Cruz is licensed as a subscription. Perpetual licenses are also available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.6 / 5 ease 4.6 / 5 features 4.7 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros from Real Users Pros NetCrunch helps us to effectively monitor our networks. We can easily able to monitor IP addresses which helps us to reduce security risk. Diagnostic tools are well organized and easy to use. It keeps track of services, and it can even scan uncommon ports and run scripts in response to alarms. Great tool for network monitoring. Whether it's Windows, Linux or network environment or something else, it can monitor complete IT network. There are many monitoring multipack included with it that can be manually added to the nodes that are monitoring or are discovered automatically. AdRem NetCrunch helps us to track and monitor all our devices in our organisation. It provides real time alerts about the defects found. We can monitor devices remotely, during holidays also. NetCrunch provides us benefits to diagnose the problems and improve the efficiency of our IT Infrastructure. It is very proactive software that keep our devices connected to our network and monitor them safely. Excellent tool, after we started using NetCrunch, our users are really happy with the support and services they are getting and the improved and prompt help they are receiving. Best tool to analyse IoT data. We can easily able to detect and collect critical IoT data for our business purpose. We can easily analyse different data and get maximum benefit from it. Their customer service is awesome. I have been using NetCrunch since 2 years and have been using in my IT infrastructure. I discovered it when looking for a monitoring tool online and we have been together since long time. With the most recent upgrades to gGrafCrunch visualization. One of the most impressive features of NetCrunch is its ability to automatically detect all devices connected to the network, which makes setup much easier, it also performs network mapping, giving us a complete view of how all devices are connected. devices on our network. This feature allows us to identify potential configuration issues and take steps to fix them before they become a bigger problem, it also alerts us to any issues that may be occurring on devices on our network. With this tool, we can receive instant notifications in case something is not working properly. This tool offers seamless implementation and management and boasts a robust network monitoring capability. It features a vast array of monitoring packs that can be automatically detected or manually added to the nodes you monitor. This gives it a competitive edge, although there are rumors that the licensing may change in the future. While we encountered some minor monitoring issues, the support team was highly responsive, providing professional and skilled assistance within the same day.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information AdRem Software Founded: 1998 United States www.adremsoft.com		Company Information Dorado Software Founded: 1999 United States resources.doradosoftware.com/cruz-rmm
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Categories Application Performance Monitoring (APM) Supported Capacity Planning Supported Cloud Monitoring Supported Configuration Management Supported Data Center Management Supported Database Monitoring Supported Database Performance Tuning Supported DNS Monitoring Supported File Integrity Monitoring Supported Hardware Monitoring Supported IP Scanners Supported IT Alerting Supported IT Infrastructure Monitoring Supported Log Monitoring Supported Network Assessment Supported Network Bandwidth Monitoring Supported Network Discovery Supported Network Mapping Supported Network Monitoring Supported Network Troubleshooting Supported Observability Supported Server Monitoring Supported SNMP Monitoring Supported System Monitoring Supported VoIP Monitoring Supported Website Monitoring Supported		Categories CMDB Supported Configuration Management Supported Data Center Management Supported Endpoint Management Supported Hardware Monitoring Supported IT Asset Management Supported IT Infrastructure Monitoring Supported IT Management Supported Network Mapping Supported Network Monitoring Supported Network Troubleshooting Supported RMM Supported
Configuration Management Features Access Control / Permissions Not Supported Application Deployment Not Supported Automated Provisioning Not Supported Infrastructure Automation Supported Node Management Supported Orchestration Not Supported Reporting Analytics / Visualization Supported Task Management Not Supported Data Center Management Features Audit Trail Not Supported Behavior-Based Acceleration Not Supported Cross Reference System Not Supported Device Auto Discovery Supported Diagnostic Testing Supported Import / Export Data Supported JCL Management Not Supported Multi-Platform Supported Multi-User Not Supported Power Management Not Supported Sarbanes-Oxley Compliance Not Supported IT Infrastructure Monitoring Features Alerts / Notifications Supported Application Monitoring Supported Bandwidth Monitoring Supported Capacity Planning Supported Configuration Change Management Supported Data Movement Monitoring Supported Health Monitoring Supported Multi-Platform Support Supported Performance Monitoring Supported Point-in-Time Visibility Supported Reporting / Analytics Supported Virtual Machine Monitoring Supported Network Mapping Features Color Codes / Icons Supported Compliance Management Not Supported Device Auto Discovery Supported Hierarchical Mapping Supported Location-Based Mapping Supported Map Exporting Supported On-Demand Mapping Supported Reporting/Analytics Supported Self-Updating Maps Supported Web Traffic Reporting Not Supported Network Monitoring Features Bandwidth Monitoring Supported Baseline Manager Supported Diagnostic Tools Supported Internet Usage Monitoring Supported IP Address Monitoring Supported Real Time Analytics Supported Resource Management Supported Server Monitoring Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Not Supported Network Troubleshooting Features Alerts / Escalation Supported Bandwidth Troubleshooting Supported Change Management Supported Configuration Management Supported Connectivity Management Supported Data Visualization Supported Historical Audit Supported Mobile Network Troubleshooting Not Supported Network Analysis Supported Network Monitoring Supported Show More Features Application Performance Monitoring (APM) Features Baseline Manager Supported Diagnostic Tools Supported Full Transaction Diagnostics Not Supported Performance Control Not Supported Resource Management Supported Root-Cause Diagnosis Supported Server Performance Supported Trace Individual Transactions Not Supported Database Monitoring Features Anomaly Detection Not Supported Autodiscovery Not Supported Capacity Planning Not Supported Dashboard Supported Dependency Tracking Not Supported Historical Trend Analysis Supported Multitenancy Not Supported Notifications / Alerts Supported Performance Monitoring Supported Permissions / Access Controls Not Supported Predictive Analytics Not Supported Prioritization Not Supported Query Analysis Not Supported Resource Optimization Supported Troubleshooting Supported IT Alerting Features Alert Noise Reduction Supported Alert Routing Supported Dynamic Notifications Supported Enriched Incident Context Supported Escalation Policies Supported Incident History Audit Supported Multi-User Alerting Supported Multiple Alert Types Supported On-Call Management Not Supported Rich HTML Email Notifications Supported System Monitoring Features Alerts / Notifications Supported Antivirus Management Not Supported Data Backup / Recovery Not Supported Device Monitoring Supported Inventory Management Supported Patch Management Not Supported Policy-based Automation Supported Remote Monitoring Supported Reporting / Analytics Supported Risk Analysis Not Supported Server Monitoring Supported Service Configuration Management Supported VoIP Monitoring Features Alerts / Notifications Supported Call Detail Record (CDR) Analysis Not Supported Call Quality Monitoring Not Supported IP SLA Monitoring Supported Jitter Testing Supported Latency Monitoring Supported MOS Monitoring Not Supported Packet Loss Monitoring Supported QoS Monitoring Supported Reporting / Analytics Supported Troubleshooting Supported Website Monitoring Features Availability Testing Supported Event Logs Supported Event-Based Notifications Supported FTP Monitoring Supported Mail Server Monitoring Supported Maintenance Scheduling Not Supported Performance Metrics Supported Real Time Monitoring Supported Transaction Monitoring Not Supported Uptime Reporting Supported		Configuration Management Features Access Control / Permissions Supported Application Deployment Supported Automated Provisioning Supported Infrastructure Automation Supported Node Management Supported Orchestration Supported Reporting Analytics / Visualization Supported Task Management Supported Data Center Management Features Audit Trail Supported Behavior-Based Acceleration Not Supported Cross Reference System Supported Device Auto Discovery Supported Diagnostic Testing Supported Import / Export Data Supported JCL Management Supported Multi-Platform Supported Multi-User Supported Power Management Not Supported Sarbanes-Oxley Compliance Supported IT Infrastructure Monitoring Features Alerts / Notifications Supported Application Monitoring Supported Bandwidth Monitoring Supported Capacity Planning Supported Configuration Change Management Supported Data Movement Monitoring Not Supported Health Monitoring Supported Multi-Platform Support Supported Performance Monitoring Supported Point-in-Time Visibility Supported Reporting / Analytics Supported Virtual Machine Monitoring Supported Network Mapping Features Color Codes / Icons Supported Compliance Management Supported Device Auto Discovery Supported Hierarchical Mapping Supported Location-Based Mapping Not Supported Map Exporting Supported On-Demand Mapping Supported Reporting/Analytics Supported Self-Updating Maps Supported Web Traffic Reporting Not Supported Network Monitoring Features Bandwidth Monitoring Supported Baseline Manager Supported Diagnostic Tools Supported Internet Usage Monitoring Not Supported IP Address Monitoring Supported Real Time Analytics Supported Resource Management Supported Server Monitoring Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Not Supported Network Troubleshooting Features Alerts / Escalation Supported Bandwidth Troubleshooting Supported Change Management Supported Configuration Management Supported Connectivity Management Supported Data Visualization Supported Historical Audit Supported Mobile Network Troubleshooting Supported Network Analysis Supported Network Monitoring Supported Show More Features CMDB Features Change Management Supported Configuration Management Supported Data Visualization Supported Device Auto Discovery Supported Impact Management Not Supported IT Asset Management Supported License Management Supported Performance Management Supported Relationship Mapping Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Not Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Not Supported Network Monitoring Supported Patch Management Supported Real-time Alerts Supported Remediation Management Supported
Integrations AlertOps Supported Clickatell Supported ConnectWise PSA Supported Cruz Fabric Controller Not Supported Cruz Operations Center (CruzOC) Not Supported CruzLog Not Supported CruzNow Not Supported Freshdesk Supported Freshservice Supported Jitbit Help Desk Supported LiveAgent Supported Microsoft Teams Supported Mojo Helpdesk Supported Opsgenie Supported PagerDuty Supported Pushover Supported Ryver Supported Slack Supported Trello Supported X (Twitter) Supported Show More Integrations View All 24 Integrations		Integrations AlertOps Not Supported Clickatell Not Supported ConnectWise PSA Not Supported Cruz Fabric Controller Supported Cruz Operations Center (CruzOC) Supported CruzLog Supported CruzNow Supported Freshdesk Not Supported Freshservice Not Supported Jitbit Help Desk Not Supported LiveAgent Not Supported Microsoft Teams Not Supported Mojo Helpdesk Not Supported Opsgenie Not Supported PagerDuty Not Supported Pushover Not Supported Ryver Not Supported Slack Not Supported Trello Not Supported X (Twitter) Not Supported Show More Integrations View All 7 Integrations
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