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About

ActiveRoute is a cloud-based NEMT dispatch and billing platform built for small to mid-size non-emergency medical transportation providers. It automates trip assignment, driver scheduling, route optimization, broker invoicing, payroll, and compliance document management in one centralized system. Features include a drag-and-drop scheduling calendar, real-time GPS driver tracking, Google Maps routing, one-click broker invoicing for Modivcare and MTM, automated payroll for W2 and 1099 drivers, an AES-256 encrypted document vault with 30-day expiry alerts, and a Stripe-powered payment form that embeds on your website. HIPAA-compliant and cloud-native.

About

With over a decade of proven results, RoutingBox is the industry-leading dispatching software built by NEMT experts for NEMT. Whether you have 1 or 100 vehicles RoutingBox's user-friendly platform saves your operation time and money by simplifying your scheduling, dispatching, & billing while providing you with cutting-edge features to streamline your day-to-day tasks. An all-in-one system, our software ensures you're always operating as efficiently as possible. Our included Driver App ensures communication between dispatch and driver is never lost. Everything we do is in-house. From software developers to our customer success team. That means our team is always familiar with your account and when you call you won't hear a robot or elevator music you get connected immediately to someone with one goal in mind, your success. We take the utmost care of you so that you can take the utmost care of your community. Come grow with us and book time today to speak with our team.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

NEMT providers, medical transportation fleet operators, dispatchers, and billing managers at small to mid-size non-emergency medical transportation companies.

Audience

NEMT Providers, Non-Emergency Medical Transportation Providers, SPED Providers, Special Education Transportation Providers, Paratransit Providers, Disability Transportation Providers, Special Needs Transportation Providers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Contact for Pricing
Free Version Not Supported
Free Trial Not Supported

Pricing

$250 (Up to 5 vehicles)
RoutingBox offers a fleet-based, unlimited trip pricing model that does not penalize transporters for earning more business each month. Learn more by visiting our website and scheduling time to speak with our team.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.2 / 5
ease 4.2 / 5
features 4.8 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Robust broker integrations minimize the need for manual trip entry, reducing errors and saving time.
  • The platform is easy to use and quite helpful in keeping operations organized and improving overall workflow efficiency.
  • 1. Easy to manage trip scheduling and dispatch. 2. Routing tools help reduce manual work and errors. 3. Support team is responsive when issues arise
  • Easy-to-use/User-friendly. Great features like route optimization and booking portal for customers. Integrated with brokers. Customer Service team provides full training.

Cons

  • At first, reporting features may seem overwhelming.
  • Some users may not find the user interface appealing because it feels outdated in comparison to more recent platforms.
  • The interface feels a little outdated in comparison to more recent platforms
  • Design isn't the most modern looking but very easy to use platform.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ActiveRoute
Founded: 2026
United States
activeroute.io

Company Information

RoutingBox
Founded: 2010
United States
www.routingbox.com

Alternatives

NEMT Platform

NEMT Platform

Yamsol LLC

Alternatives

NovusMED

NovusMED

Momentm
NEMT Platform

NEMT Platform

Yamsol LLC

Categories

NEMT Supported

Categories

NEMT Supported

NEMT Features

Automated Scheduling Supported
Billing and Invoicing Supported
Client Notifications Not Supported
Computer Aided Dispatch Supported
Customer Database Not Supported
Fuel Management Not Supported
Import / Export Data Supported
In-Vehicle Hardware Not Supported
Mileage Tracking Supported
Online Booking Not Supported
Order Management Not Supported
Reporting Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Not Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Integrations

Cal ID Not Supported

Integrations

Cal ID Supported
Claim ActiveRoute and update features and information
Claim ActiveRoute and update features and information
Claim RoutingBox and update features and information
Claim RoutingBox and update features and information