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About

ActiveRoute is a cloud-based NEMT dispatch and billing platform built for small to mid-size non-emergency medical transportation providers. It automates trip assignment, driver scheduling, route optimization, broker invoicing, payroll, and compliance document management in one centralized system. Features include a drag-and-drop scheduling calendar, real-time GPS driver tracking, Google Maps routing, one-click broker invoicing for Modivcare and MTM, automated payroll for W2 and 1099 drivers, an AES-256 encrypted document vault with 30-day expiry alerts, and a Stripe-powered payment form that embeds on your website. HIPAA-compliant and cloud-native.

About

Bambi is an AI-powered dispatch and scheduling platform for non-emergency medical transportation (NEMT) companies, that helps NEMT dispatchers and drivers communicate, optimize trips, and manage their routes and riders in real-time. Bambi is the NEMT One Click Wonder. Powered by AI, simply click the "Run Bambi Run" button to optimize all your scheduling and dispatching assignments. Effortlessly assign 1 Trip or 1000 Trips Auto-Magically. Bambi’s AI algorithms analyze your NEMT trips and recommend the optimal trip assignments (and re-assignments) for your fleet. No more manual processes. No more figuring out who should take what trips. Fewer Headaches, More Revenue. NEMT owners love that Bambi drives more revenue with minimal onboarding and an intuitive platform and APP. Bambi makes NEMT Dispatchers' and Drivers' Lies Easier. Bambi streamlines communication including arrival time for accurate journey records, route analysis capabilities, and overall trip performance.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

NEMT providers, medical transportation fleet operators, dispatchers, and billing managers at small to mid-size non-emergency medical transportation companies.

Audience

NEMT, Non-emergency medical transport, medical transportation, NEMT Brokers, NEMT Operators, NEMT Drivers, and NEMT Oweners.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Contact for Pricing
Free Version
Free Trial

Pricing

$69/month/vehicle
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.9 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Where do I start! 1. I am new to the area, and I could not do this business without it. 2. The online platform creates a seamless network that all of drivers can communicate with our team, and also our riders!
  • Excellent UX/UI Design The best Customer support team Fast and easy solution to questions from the team.
  • Bambi is hands down the best dispatch and routing software for NEMT companies. It is extremely easy to use, well-organized, and built specifically for the real needs of NEMT operations. From scheduling and dispatching to routing optimization and trip management, Bambi covers everything an NEMT provider needs to operate efficiently and professionally. The platform saves time, reduces errors, and helps keep operations running smoothly every day. If you are serious about improving efficiency, accuracy, and overall performance in your NEMT business, Bambi is the answer. With this software, achieving 100% performance is absolutely possible.
  • Bambi makes running the NEMT business as simple and effective as possible. Not only is the program very user friendly but the customer service team is incredible. They are very responsive and will help you with anything you could possibly need. They are also always tweaking the platform and adding even more features to make Bambi a real standout platform!
  • 1. Intuitive Interface: Dispatchers and drivers can quickly learn the system; minimal training required. 2. Real-Time Visibility: Instant trip status updates for active transports, allowing better coordination between admin and field teams. 3. Strong Facility Integration: Partner facilities appreciate transparent scheduling and accurate ETA notifications. 4. Reliable Performance: Consistent uptime and responsiveness during peak hours. 5. Data & Analytics Tools: Built-in reports support operational tracking (on-time performance, utilization rates, trip volume, etc.). 6. Support Team Responsiveness: Fast, professional customer service that takes user feedback seriously and acts on it. 7. Scalability: Works smoothly whether managing a few trips or hundreds daily — ideal for growth-stage NEMT companies. 8. Compliance-Friendly: Data tracking and audit trails simplify quality reviews and documentation for brokers and partners. 9. Driver Mobile App Reliability: Real-time communication, GPS updates, and navigation tools improve driver efficiency. 10. Cloud-Based Accessibility: Enables remote management from any location — critical for multi-site or after-hours supervision.

Cons

  • I wish you didn't have to utilize maps outside of the app.
  • Adding support for multiple languages. More customization for reports
  • None I don’t see any cons in Bambi. Every day there a new one features which makes our live easy.
  • Some features were lacking in the beginning (i.e. texting, trip confirmations, etc.) but they have been in the pipeline since I began using the software and have now become key features for the platform.
  • 1. Limited customization for certain reports and dashboards — more flexibility would help advanced analytics users. 2. Mobile app sync delays can occasionally occur in low-signal areas, impacting live ETA accuracy.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ActiveRoute
Founded: 2026
United States
activeroute.io

Company Information

Bambi
Founded: 2022
United States
www.hibambi.com

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Categories

Categories

NEMT Features

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Transportation Dispatch Features

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Integrations

NovusMED

Integrations

NovusMED
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Claim ActiveRoute and update features and information
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