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About

A complete relationship management system designed specifically for fitness & wellness centers. Member retention doesn't happen by accident. Capture RMS™ is designed to help you and your staff turn ordinary memberships into lifetime relationships. Learn how we help fitness facilities of all sizes engage their members, improve their overall experience and keep them coming back. Capture RMS™ a relationship management system that goes beyond just helping your members reach their fitness goals. From the beginning of your members' fitness experience and throughout their entire onboarding process, our powerful technology makes your staff more effective in helping members by idenfiying key and meaningful engagement points which help to stengthen their staff-to-member relationships. Enhance your members' journey with state-of-the-art fitness and nutrition tools. Empower your staff with tools that turn ordinary memberships into lifetime relationships.

About

Findjoo is a reliable membership management software solution for nonprofits, associations, clubs, and fitness centers. Designed to help businesses manage their members and customers effectively, Findjoo offers a fully integrated suite that includes powerful features and/or functionalities such as event scheduling, point of sale, online payments, client management, credit card processing, reservations management, dues management, sales reporting, event ticketing, email marketing and more. By leveraging Findjoo, you can provide a more engaging customer experience that will help build lasting loyalty.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Fitness and wellness centers in need of a relationship management system

Audience

Findjoo is ideal for nonprofits and associations that need tools to seamlessly manage their memberships, bookings, employees, events, locations, emails, and contacts. Higher education, human services, public broadcast, healthcare, arts and cultural organizations, national and international groups, and several other industries can customize Findjoo to suit their needs.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$50.00/month
Monthly subscription with no limits and no setup fees.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.6 / 5
ease 4.2 / 5
features 4.8 / 5
design 4.4 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Customer service is outstanding. If there has ever been an issue the problem is resolved with interface with the same person.
  • Findjoo was able to get us up and running quickly. We have never used all of its features, but what we have used works well for us. The best thing about Findjoo is that our rep, Christian, has always been available immediately and knows the product thoroughly.
  • Findjoo has a wide range of capabilities! It was the only product I found that met all of my needs in one. The support team has been very helpful and responsive to all of my questions and needs. Most things are figured out within 24 hours. Some of the more complicated requests/concerns Ive had took longer, but the team remained in touch on the progress throughout.
  • When I took over as chair of the board of The Mahone Bay Centre, we were renting rooms, hosting events and selling memberships with pieces of paper and a file cabinet for our database. I did a lot of research and Findjoo hit the mark. Solutions for all types of events and rentals, website and payment integration. Communication is integrated and largely automated. Makes our small organization look professional and helps our small staff perform beyond their number.
  • Findjoo personnel are highly responsive and help us with any troubleshooting or innovations we wish to pursue. Our past membership database was always problematic and caused us a loss in membership. Now, with Findjoo, we have doubled our membership and it stays strong due to ease of renewal, membership communications, membership voting processes. There is so much we can do with Findjoo! It really is a great product!

Cons

  • The family membership can sometimes be an issue for our users.
  • We didn't find it to be particularly intuitive - some of the letter and other functions are cumbersome to use. (Again, having a good rep helps here.) Limited contact management capacity. Some of our members have had trouble with the shopping cart.
  • Some of the features are a bit "clunky" and are lacking in design. This my be more a result of my limited computer knowledge, and may be more adaptable if you have more know-how.
  • Software is updated regular which occasionally causes glitches - ultimately improves things though.
  • There isn't anything we have had trouble with regarding Findjoo. We had a few complex variances in payments to different accounts and Findjoo helped us to figure out a way through holding multiple accounts in their system so that we could have our payments go directly to our sub-organization (our Foundation, as an example).

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ActivTrax
Founded: 2000
United States
activtrax.com

Company Information

Findjoo
Founded: 2012
Canada
www.findjoo.com

Alternatives

AptusSoft ECMS

AptusSoft ECMS

AptusSoft

Alternatives

WildApricot

WildApricot

Personify
NiftyGYM

NiftyGYM

Niftysol
Stratum

Stratum

APT Solutions
Traqade

Traqade

Gympik

Categories

Categories

Fitness Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Class Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Point of Sale (POS)
Reservations Management

Association Management Features

Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

Club Management Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)

Donation Management Features

Campaign Management
Donation Tracking
Donor Database
Event Management
Gift Management
Grant Management
In-Kind Donations
Matching Donations
Mobile Donations
Online Donations
Pledge Management
Receipts / Statements
Recurring Donations
Volunteer Management

Event Management Features

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Loyalty Management Features

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Membership Management Features

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Nonprofit Features

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Integrations

Authorize.Net
Elavon
Google Calendar
PayPal
QuickBooks Online
QuickBooks Online Advanced
Square Card Reader
Stripe
inSided

Integrations

Authorize.Net
Elavon
Google Calendar
PayPal
QuickBooks Online
QuickBooks Online Advanced
Square Card Reader
Stripe
inSided
Claim ActivTrax and update features and information
Claim ActivTrax and update features and information
Claim Findjoo and update features and information
Claim Findjoo and update features and information