ActivTrak

ActivTrak

Birch Grove Software
3.8 out of 5 stars
ActivTrak WebTrak

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ActivTrak:

About

ActivTrak helps enterprises drive operational efficiency through AI-powered workforce intelligence. Its award-winning platform transforms work activity data into actionable insights for workforce management, workforce productivity and workforce planning — enabling measurable ROI and stronger business outcomes. More than 9,500 organizations trust ActivTrak's technology, recognized by Deloitte's Technology Fast 500, Inc. 5000, TrustRadius, and G2. Backed by Sapphire Ventures and Elsewhere Partners, ActivTrak leads the way in privacy-first workforce data that fuels the future of intelligent work.
WebTrak:

About

WebTrak™ extends the power of MarketWide™ by capturing website activity, which includes website visitors, pages viewed, locations, device information, operating systems, browsers, referring sources, and conversions. WebTrak™ extends the power of MarketWide™ by capturing website activity, which includes website visitors, pages viewed, locations, device information, operating systems, browsers, referring sources, and conversions. Under the hood, WebTrak stores website activity at two levels, by the visitor and by page. A visitor session can consist of several pages, tracked in the order they are accessed. WebTrak captures activity data in real-time and writes it directly into your marketing system. This seamlessly pulls together online and offline data about your customers and prospects, helping you gain unique insights and make better decisions. For GDPR compliance purposes, WebTrak distinguishes between legitimate customer/prospect visitors versus anonymous visitors.
ActivTrak:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
WebTrak:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ActivTrak:

Audience

Business Owners and HR Professionals
WebTrak:

Audience

Web managers in need of a solution to capture, measure, visualize and manage website user activity
ActivTrak:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
WebTrak:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ActivTrak:

API

Offers API Supported
WebTrak:

API

Offers API Not Supported
ActivTrak:

Screenshots and Videos

WebTrak:

Screenshots and Videos

ActivTrak:

Pricing

$10/user/month billed annually
We’ve designed our plans with flexibility and scalability in mind. Each plan has been created to offer unmatched value while giving you the option of adding functionality a la carte based on your needs.
Free Version Supported
Free Trial Supported
WebTrak:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
ActivTrak:

Reviews/Ratings

Overall 3.8 / 5
ease 4.0 / 5
features 3.8 / 5
design 3.8 / 5
support 3.2 / 5
WebTrak:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ActivTrak:

Pros & Cons from Real Users

Pros

  • ActivTrak is a software that allows me to track my employees’ productivity at a bigger scale. It has a wide range of features that study many different factors that help track productivity and unproductivity. It has a main dashboard that easily displays a view of the overall productivity and gives a great summary during the day, and if I want to go more in-depth, I can easily see individual summaries and know which applications or websites the employees are using during work hours, what they are doing and if they are completing their daily tasks. It provides great reports that are very specific and helpful. ActivTrak allows me to set a thoughtful and organized plan in order to increase productivity, provide a great work balance, create a nice work environment and more, thanks to its insights and powerful management tools that help me have more organization around our business team as a whole, guide us to a powerful workflow and a better collaboration between us all. I like that it monitors everything without sacrificing privacy between employees and it captures screenshots during work hours to ensure that everything is being done and productivity is not being killed, it keeps the most important data private so employees are not worried about non-work related information being seen, which is something I appreciate as it also helps me focus only on the work aspect of things. Additionally, I also love the fact that this software works in real time and provides different updates about activity logs, goals, website usage, throughout the day so that I am updated on everything that is happening on my team, and can set alarms to be informed about something suspicious happening or someone not being productive, and can easily set future goals to ensure a well-done work environment that is pleasant to be in and actually helps increase productivity on our team.
  • The sales process was made easy. The application is easy to deploy (and fortunately easy to remove).
  • ActivTrak helps to boost team productivity. It auto enables time tracking feature to analyze employee work and performance. Reliable and excellent user interface.
  • Easy to track. Takes lots of snapshots. Easy to see what websites are productive and which are not.
  • Easy setup and configuration. Simple administration. Robust reporting with detail broken down to 5-minute blocks of time. The screenshot library is a great tool.

Cons

  • There is definitely a learning curve with this software, when I started using it, it felt too cluttered because of the amount of features that this software has, and it did not felt convenient because it did not provide great resources to start learning how to use it, it was very difficult to set everything up and start using it in our business. Also, I do find that the pricing plan is incredibly high per user and I would like to see more affordable plans coming out with less features because there are some features that I do not implement but they are included in the plan. It would be great to have a more affordable or customized plan that adjusts to small businesses, but other than those two points, ActivTrak is a software that has been working pretty well and does not present any issues when it comes to actively monitoring employees’ work hours, which was a main concern because I needed a tool that would work during all our shifts and I can easily monitor everything without coming across glitches or bugs while doing it, and I am relieved that it works perfectly without any inconvenience and provides a stable platform.
  • Completely ruined response time to salesforce.com and other internet resources even with their Chrome Extension "fix".
  • I never encountered any problems with this platform.
  • Some computers it's not tracking at all. Customer service was not helpful at all.
  • Sometimes the agent doesn't timeout so it shows long blocks of passive time overnight when the PC is locked but that is the only "issue" we found.
ActivTrak:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
WebTrak:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
ActivTrak:

Company Information

Birch Grove Software
Founded: 2009
United States
activtrak.com/
WebTrak:

Company Information

DSI
United States
www.dsimarketingservices.com/webtrak/
ActivTrak:

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ActivTrak:
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ActivTrak:
WebTrak:
ActivTrak:
WebTrak:
ActivTrak:

Categories

WebTrak:

Categories

Digital Analytics Supported
Web Analytics Supported
ActivTrak:

Computer Security Features

Anti Spam Not Supported
Antivirus Not Supported
Audit Trail Supported
Compliance Management Supported
Database Security Audit Not Supported
File Access Control Not Supported
Financial Data Protection Not Supported
Maintenance Scheduling Not Supported
Real Time Monitoring Supported
Security Event Log Supported
Virus Definition Update Not Supported
Vulnerability Protection Supported

Employee Engagement Features

Benchmarking Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Supported
Employee Recognition Supported
Feedback Management Supported
Goal Management Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Not Supported

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Supported
Email Monitoring Supported
Keystroke Recording Not Supported
Productivity Analysis Supported
Remote Control Not Supported
Screen Activity Recording Not Supported
Time & Attendance Supported
Time Tracking Supported

Investigation Management Features

Contact Management Supported
Data Management Supported
Incident Management Supported
Reporting & Statistics Supported
Subject Profiles Supported
ActivTrak:

Integrations

ADP Global Payroll Supported
Active Directory Supported
Basecamp Supported
GitHub Supported
Jira Supported
MarketWide Not Supported
Microsoft Power BI Supported
Microsoft Teams Supported
Qmarkets Supported
QuickBooks Accountants Supported
Salesforce Supported
ServiceNow Supported
Slack Supported
SugarCRM Not Supported
Trello Supported
Workday Recruiting Supported
Xero Supported
Zapier Supported
Zendesk Supported
monday AI work platform Supported
WebTrak:

Integrations

ADP Global Payroll Not Supported
Active Directory Not Supported
Basecamp Not Supported
GitHub Not Supported
Jira Not Supported
MarketWide Supported
Microsoft Power BI Not Supported
Microsoft Teams Not Supported
Qmarkets Not Supported
QuickBooks Accountants Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Slack Not Supported
SugarCRM Supported
Trello Not Supported
Workday Recruiting Not Supported
Xero Not Supported
Zapier Not Supported
Zendesk Not Supported
monday AI work platform Not Supported
ActivTrak:
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Claim ActivTrak and update features and information
WebTrak:
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