ActivTrak

ActivTrak

Birch Grove Software
TrakIT

TrakIT

Bitmetric Technologies
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About

ActivTrak helps enterprises drive operational efficiency through AI-powered workforce intelligence. Its award-winning platform transforms work activity data into actionable insights for workforce management, workforce productivity and workforce planning — enabling measurable ROI and stronger business outcomes. More than 9,500 organizations trust ActivTrak's technology, recognized by Deloitte's Technology Fast 500, Inc. 5000, TrustRadius, and G2. Backed by Sapphire Ventures and Elsewhere Partners, ActivTrak leads the way in privacy-first workforce data that fuels the future of intelligent work.

About

Our customized solutions have simplified complex processes in the Shipping industry leading to savings of millions of dollars. We are the trusted partner for many large organizations. Our expertise in this industry is unmatched. TrakIT is used by trucking and car rental companies to manage their assets. Enabled with GPS, asset inspection and business process approvals, we provide a reliable and safe solution to these organizations. We have also developed the front-end user interface for customers for this industry. We automate supply chain management to the smallest of details. Warehouse management, Inbound or outbound logistics, are customized for multi-level management control. TrakIT is able to give transparency at every step of retail order fulfillment with real-time updates. TrakIT enables business process automation tools and workflows that helps the manufacturing industry to improve operational performance.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Business Owners and HR Professionals

Audience

Logistic solution for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10/user/month billed annually
We’ve designed our plans with flexibility and scalability in mind. Each plan has been created to offer unmatched value while giving you the option of adding functionality a la carte based on your needs.
Free Version
Free Trial

Pricing

$500/month
Charges per Work Order only - with minimum $500 billing. No limitations on the number of users, companies, reports, workflows, automation, validations, documents, or anything else. Training included.
Free Version
Free Trial

Reviews/Ratings

Overall 3.8 / 5
ease 4.0 / 5
features 3.8 / 5
design 3.8 / 5
support 3.2 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.3 / 5
features 4.3 / 5
design 3.3 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • ActivTrak is a software that allows me to track my employees’ productivity at a bigger scale. It has a wide range of features that study many different factors that help track productivity and unproductivity. It has a main dashboard that easily displays a view of the overall productivity and gives a great summary during the day, and if I want to go more in-depth, I can easily see individual summaries and know which applications or websites the employees are using during work hours, what they are doing and if they are completing their daily tasks. It provides great reports that are very specific and helpful. ActivTrak allows me to set a thoughtful and organized plan in order to increase productivity, provide a great work balance, create a nice work environment and more, thanks to its insights and powerful management tools that help me have more organization around our business team as a whole, guide us to a powerful workflow and a better collaboration between us all. I like that it monitors everything without sacrificing privacy between employees and it captures screenshots during work hours to ensure that everything is being done and productivity is not being killed, it keeps the most important data private so employees are not worried about non-work related information being seen, which is something I appreciate as it also helps me focus only on the work aspect of things. Additionally, I also love the fact that this software works in real time and provides different updates about activity logs, goals, website usage, throughout the day so that I am updated on everything that is happening on my team, and can set alarms to be informed about something suspicious happening or someone not being productive, and can easily set future goals to ensure a well-done work environment that is pleasant to be in and actually helps increase productivity on our team.
  • The sales process was made easy. The application is easy to deploy (and fortunately easy to remove).
  • ActivTrak helps to boost team productivity. It auto enables time tracking feature to analyze employee work and performance. Reliable and excellent user interface.
  • Easy to track. Takes lots of snapshots. Easy to see what websites are productive and which are not.
  • Easy setup and configuration. Simple administration. Robust reporting with detail broken down to 5-minute blocks of time. The screenshot library is a great tool.

Cons

  • There is definitely a learning curve with this software, when I started using it, it felt too cluttered because of the amount of features that this software has, and it did not felt convenient because it did not provide great resources to start learning how to use it, it was very difficult to set everything up and start using it in our business. Also, I do find that the pricing plan is incredibly high per user and I would like to see more affordable plans coming out with less features because there are some features that I do not implement but they are included in the plan. It would be great to have a more affordable or customized plan that adjusts to small businesses, but other than those two points, ActivTrak is a software that has been working pretty well and does not present any issues when it comes to actively monitoring employees’ work hours, which was a main concern because I needed a tool that would work during all our shifts and I can easily monitor everything without coming across glitches or bugs while doing it, and I am relieved that it works perfectly without any inconvenience and provides a stable platform.
  • Completely ruined response time to salesforce.com and other internet resources even with their Chrome Extension "fix".
  • I never encountered any problems with this platform.
  • Some computers it's not tracking at all. Customer service was not helpful at all.
  • Sometimes the agent doesn't timeout so it shows long blocks of passive time overnight when the PC is locked but that is the only "issue" we found.

Pros & Cons from Real Users

Pros

  • TrakIT is very easy to use, I have been using in the different company in which i worked and the fact that it enables the users to be at the same level of info is great.
  • It is intuitive, user-friendly and above all easy to use. Constant updating to adapt to the needs of users and that of the evolution of the Logistics business. I really like the traceability side of the actions performed by the users because as system admin for the group, with several dozen people working simultaneously, it is important to know who is doing what and when to control things.
  • I love the fact that you can build your own business workflow based on what you need. Everything is so customizable and user definable, that there is little you can't do.

Cons

  • I am sure the design can be more interactive - and attractive. The language features should be updated as there are many French speaking users.
  • Nothing at all 😄 I like almost everything about this system.
  • Requires a fair bit of setup and business volume to get good value from the system.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Birch Grove Software
Founded: 2009
United States
activtrak.com/

Company Information

Bitmetric Technologies
Founded: 2008
India
trakit.in/

Alternatives

Alternatives

World-Trak

World-Trak

Chuck Schubert & Associates
DeskTime

DeskTime

Draugiem Group
RecordTrak

RecordTrak

Trak Systems

Categories

Categories

Computer Security Features

Anti Spam
Antivirus
Audit Trail
Compliance Management
Database Security Audit
File Access Control
Financial Data Protection
Maintenance Scheduling
Real Time Monitoring
Security Event Log
Virus Definition Update
Vulnerability Protection

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Employee Monitoring Features

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Investigation Management Features

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Logistics Features

3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Integrations

Xero
ADP Global Payroll
Active Directory
Asana
Basecamp
GitHub
Google Data Studio
Jira
Microsoft Power BI
Microsoft Teams
QuickBooks Accountants
QuickBooks Online
ServiceNow
Slack
Tableau
Trello
Workday Recruiting
Zapier
monday AI work platform

Integrations

Xero
ADP Global Payroll
Active Directory
Asana
Basecamp
GitHub
Google Data Studio
Jira
Microsoft Power BI
Microsoft Teams
QuickBooks Accountants
QuickBooks Online
ServiceNow
Slack
Tableau
Trello
Workday Recruiting
Zapier
monday AI work platform
Claim ActivTrak and update features and information
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