ActivTrak vs. Insightful Comparison


ActivTrak Birch Grove Software	Insightful	+	+
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About ActivTrak helps enterprises drive operational efficiency through AI-powered workforce intelligence. Its award-winning platform transforms work activity data into actionable insights for workforce management, workforce productivity and workforce planning — enabling measurable ROI and stronger business outcomes. More than 9,500 organizations trust ActivTrak's technology, recognized by Deloitte's Technology Fast 500, Inc. 5000, TrustRadius, and G2. Backed by Sapphire Ventures and Elsewhere Partners, ActivTrak leads the way in privacy-first workforce data that fuels the future of intelligent work.		About Insightful is a Work Intelligence platform that helps organizations understand how work actually happens across people, processes, and AI, so they can improve performance, optimize workflows, and reduce operational waste. 1. Workforce Analytics: Measure workforce productivity, utilization, and performance 2. Workflow Optimization: Identify bottlenecks, eliminate inefficiencies, and optimize workflows 3. Work Intelligence: Measure AI adoption, usage, and ROI of your AI investments With Insightful, you can: • Understand how work happens across teams, processes, and AI • Spot drops in utilization and output early • Track AI adoption, usage, and business impact • Create a custom layout with widgets to see the metrics most relevant to your role • See where work slows, stalls, or creates rework across workflows • Compare performance across teams, roles, or locations • Use real activity data to review work and resolve disputes • Automate time tracking and reporting
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Business Owners and HR Professionals		Audience Businesses with remote workforces
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $10/user/month billed annually We’ve designed our plans with flexibility and scalability in mind. Each plan has been created to offer unmatched value while giving you the option of adding functionality a la carte based on your needs. Free Version Supported Free Trial Supported		Pricing $8 per employee per month Per seat / month, billed annually Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 3.8 / 5 ease 4.0 / 5 features 3.8 / 5 design 3.8 / 5 support 3.2 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros ActivTrak is a software that allows me to track my employees’ productivity at a bigger scale. It has a wide range of features that study many different factors that help track productivity and unproductivity. It has a main dashboard that easily displays a view of the overall productivity and gives a great summary during the day, and if I want to go more in-depth, I can easily see individual summaries and know which applications or websites the employees are using during work hours, what they are doing and if they are completing their daily tasks. It provides great reports that are very specific and helpful. ActivTrak allows me to set a thoughtful and organized plan in order to increase productivity, provide a great work balance, create a nice work environment and more, thanks to its insights and powerful management tools that help me have more organization around our business team as a whole, guide us to a powerful workflow and a better collaboration between us all. I like that it monitors everything without sacrificing privacy between employees and it captures screenshots during work hours to ensure that everything is being done and productivity is not being killed, it keeps the most important data private so employees are not worried about non-work related information being seen, which is something I appreciate as it also helps me focus only on the work aspect of things. Additionally, I also love the fact that this software works in real time and provides different updates about activity logs, goals, website usage, throughout the day so that I am updated on everything that is happening on my team, and can set alarms to be informed about something suspicious happening or someone not being productive, and can easily set future goals to ensure a well-done work environment that is pleasant to be in and actually helps increase productivity on our team. The sales process was made easy. The application is easy to deploy (and fortunately easy to remove). ActivTrak helps to boost team productivity. It auto enables time tracking feature to analyze employee work and performance. Reliable and excellent user interface. Easy to track. Takes lots of snapshots. Easy to see what websites are productive and which are not. Easy setup and configuration. Simple administration. Robust reporting with detail broken down to 5-minute blocks of time. The screenshot library is a great tool. Cons There is definitely a learning curve with this software, when I started using it, it felt too cluttered because of the amount of features that this software has, and it did not felt convenient because it did not provide great resources to start learning how to use it, it was very difficult to set everything up and start using it in our business. Also, I do find that the pricing plan is incredibly high per user and I would like to see more affordable plans coming out with less features because there are some features that I do not implement but they are included in the plan. It would be great to have a more affordable or customized plan that adjusts to small businesses, but other than those two points, ActivTrak is a software that has been working pretty well and does not present any issues when it comes to actively monitoring employees’ work hours, which was a main concern because I needed a tool that would work during all our shifts and I can easily monitor everything without coming across glitches or bugs while doing it, and I am relieved that it works perfectly without any inconvenience and provides a stable platform. Completely ruined response time to salesforce.com and other internet resources even with their Chrome Extension "fix". I never encountered any problems with this platform. Some computers it's not tracking at all. Customer service was not helpful at all. Sometimes the agent doesn't timeout so it shows long blocks of passive time overnight when the PC is locked but that is the only "issue" we found.		Pros from Real Users Pros Very good for companies with remote work - now we can see precisely what is going on in our company, also we are very satisfied with employee monitoring
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Birch Grove Software Founded: 2009 United States activtrak.com/		Company Information Insightful Founded: 2014 United States www.insightful.io/
Alternatives Hubstaff		Alternatives Hubstaff
Insightful		DeskTime Draugiem Group
DeskTime Draugiem Group		Monitask
Veriato Workforce Behavior Analytics Veriato		ActivTrak Birch Grove Software
BlackFog View All		Time Doctor View All
Categories Computer Security Supported Employee Engagement Supported Employee Monitoring Supported Insider Threat Management Supported Investigation Management Supported Remote Work Supported Threat Intelligence Supported User and Entity Behavior Analytics (UEBA) Supported		Categories Attendance Tracking Supported Employee Monitoring Supported HR Analytics Supported Insider Threat Management Supported Project Tracking Supported Remote Work Supported Time & Attendance Supported Time Tracking Supported Workforce Management Supported
Employee Monitoring Features Activity Monitoring Supported Browsing History Supported Email Monitoring Supported Keystroke Recording Not Supported Productivity Analysis Supported Remote Control Not Supported Screen Activity Recording Not Supported Time & Attendance Supported Time Tracking Supported Show More Features Computer Security Features Anti Spam Not Supported Antivirus Not Supported Audit Trail Supported Compliance Management Supported Database Security Audit Not Supported File Access Control Not Supported Financial Data Protection Not Supported Maintenance Scheduling Not Supported Real Time Monitoring Supported Security Event Log Supported Virus Definition Update Not Supported Vulnerability Protection Supported Employee Engagement Features Benchmarking Supported Cultural Alignment Not Supported Employee Awards Not Supported Employee Guides Supported Employee Recognition Supported Feedback Management Supported Goal Management Supported Health & Wellness Programs Not Supported Performance Management Supported Pulse Surveys Not Supported Investigation Management Features Contact Management Supported Data Management Supported Incident Management Supported Reporting & Statistics Supported Subject Profiles Supported		Employee Monitoring Features Activity Monitoring Supported Browsing History Supported Email Monitoring Not Supported Keystroke Recording Not Supported Productivity Analysis Supported Remote Control Supported Screen Activity Recording Supported Time & Attendance Supported Time Tracking Supported Remote Work Features Collaboration Not Supported Credential Management Not Supported Electronic Signature Not Supported Employee Monitoring Supported Live Chat Supported Meeting Management Not Supported Project Management Not Supported Remote Access Not Supported Remote Support Not Supported Screen Sharing Not Supported Softphone Not Supported Task Management Not Supported Time Zone Tracking Not Supported Video Chat Not Supported Web Conferencing Not Supported Show More Features Time Tracking Features Automatic Time Capture Supported Billable & Non-Billable Hours Supported Billing & Invoicing Supported Employee Database Supported Expense Tracking Not Supported Mobile Time Tracking Not Supported Multiple Billing Rates Supported Offline Time Tracking Supported Online Time Tracking Supported Overtime Calculation Supported Time per Project Reporting Supported Timesheet Management Supported Vacation / Leave Tracking Not Supported Workforce Management Features Budgeting & Forecasting Not Supported Contractor Management Not Supported Employee Lifecycle Management Not Supported Labor Projection Not Supported Performance Appraisal Not Supported Recruiting Management Not Supported Scheduling Supported Skills Tracking Not Supported Time & Attendance Supported Variable Workforce Supported
Integrations Asana Supported GitHub Supported Jira Supported Trello Supported Basecamp Supported ClickUp Not Supported Google Cloud BigQuery Not Supported Google Data Studio Supported Linear Not Supported Microsoft Teams Supported QuickBooks Accountants Supported Quickwork Not Supported SAP SuccessFactors Not Supported Salesforce Supported ServiceNow Supported Slack Supported Workday Recruiting Supported Wrike Not Supported Zendesk Supported monday AI work platform Supported Show More Integrations View All 21 Integrations		Integrations Asana Supported GitHub Supported Jira Supported Trello Supported Basecamp Not Supported ClickUp Supported Google Cloud BigQuery Supported Google Data Studio Not Supported Linear Supported Microsoft Teams Not Supported QuickBooks Accountants Not Supported Quickwork Supported SAP SuccessFactors Supported Salesforce Not Supported ServiceNow Not Supported Slack Not Supported Workday Recruiting Not Supported Wrike Supported Zendesk Not Supported monday AI work platform Not Supported Show More Integrations View All 13 Integrations
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