Accountable

Accountable

Accountable HQ
MD OfficeMail

MD OfficeMail

MD Office Mail
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About

Accountable can supercharge your risk management and empower your team by simplifying the process of managing risk across all levels of your organization, become compliant with HIPAA, GDPR, CCPA and more privacy laws, and build trust with your customers and partners. Easily comply with global privacy laws such as HIPAA, GDPR, CPRA and more using Accountable's easy-to-use solution for privacy compliance. Manage risk by identifying and mitigating vulnerabilities by using Accountable's security risk and data protection impact assessments, giving you confidence in risk management. Monitor 3rd and 4th party vendor risk with ease with built in questionnaires and business agreement templates. The employee portal gives your team a way to stay up to date on security awareness and HIPAA training as well as the ability to review policies or report potential security issues. Share compliance, security, and privacy reports with those inside and outside your organization.

About

Secure & Convenient HIPAA Compliant Email. HIPAA Compliant Email Hosting, Email Encryption Services, and HIPAA Compliant Fax service with no hassles. Most convenient, easy-to-use HIPAA Compliant Email Service. End-to-End Encryption – Security is strictly enforced with no compromise (unless opted by user the other way). Messages between MDOM users are plain but secure. Decryption with password not required. Intelligent Automation, Legal Archival, Customization, Forced expiration of sent messages. Configurable to send unencrypted messages by default and encryption on demand. "EmailYourDoc" - Anyone can initiate a secure message to a MDofficeMail user. 30-day FREE TRIAL (fully functional) with no obligation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations who find themselves needing to comply with HIPAA, GDPR, or other data privacy regulation

Audience

Healthcare providers that need an encrypted and HIPAA compliant email service

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$399.00/month
$100k Compliance Protection
Complete Risk Assessment
Complete Vendor Contract Management
Complete Policies & Procedures
PHI Inventory Management
Breach Reporting Management
HIPAA Seal of Compliance
Data Breach Monitoring
Free Version Not Supported
Free Trial Supported

Pricing

$1.89 per mailbox per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.5 / 5
ease 2.5 / 5
features 2.0 / 5
design 2.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Very responsive, knowledgeable staff, very easy to navigate platform, comprehensive policy templates.
  • --HIPAA and Security Awareness training and team Member tracking. --Policy Set., templates, customization, publication and tracking of Team Member review.
  • Availability of support teams. Amazing attitude and thorough follow-through. GREAT staff/GREAT response time.
  • Very timely and kept me in-the-know. Persistent through the issue to come to a resolution that actually worked!

Cons

  • High ongoing cost for our particular small nonprofit organization with very low compliance risk.
  • Absence of ability for system to automatically track/issue reminders for team members with outstanding or delinquent training.
  • Data request functionality needs more flexibility/customization.
  • None.

Pros & Cons from Real Users

Pros

  • Seems secure, but that's it. There are often glitches and takes them over a day to call back. Glitchy software.
  • It sends emails. It's also HIPAA compliant, like it should be. The support staff are responsive and if they say they'll call you back they always do which I appreciate.

Cons

  • They are slow to respond and seems like they are understaffed. They are often rude and make billing mistakes and blame the customer.
  • To summarize, MD OfficeMail is decades out-of-date. The features and ease of use need some serious updating. Any paid email service should be able to do better than this.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Accountable HQ
Founded: 2013
United States
www.accountablehq.com

Company Information

MD Office Mail
Founded: 1999
United States
mdofficemail.com

Alternatives

SafeTitan

SafeTitan

TitanHQ

Alternatives

LuxSci

LuxSci

Lux Scientiae

Categories

Categories

Email Hosting Supported
Email Security Supported
HIPAA Compliance Supported

HIPAA Compliance Features

Access Control / Permissions Not Supported
Audit Management Supported
Compliance Reporting Supported
Data Security Supported
Documentation Management Supported
For Healthcare Supported
Incident Management Supported
Policy Training Supported
Remediation Management Not Supported
Risk Management Supported
Vendor Management Supported

Compliance Features

Archiving & Retention Not Supported
Artificial Intelligence (AI) Not Supported
Audit Management Supported
Compliance Tracking Supported
Controls Testing Not Supported
Environmental Compliance Supported
FDA Compliance Not Supported
HIPAA Compliance Supported
Incident Management Supported
ISO Compliance Supported
OSHA Compliance Not Supported
Risk Management Supported
Sarbanes-Oxley Compliance Not Supported
Surveys & Feedback Not Supported
Version Control Not Supported
Workflow / Process Automation Not Supported

Data Privacy Management Features

Access Control Not Supported
CCPA Compliance Supported
Consent Management Not Supported
Data Mapping Supported
GDPR Compliance Supported
Incident Management Supported
PIA / DPIA Supported
Policy Management Supported
Risk Management Supported
Sensitive Data Identification Not Supported

GDPR Compliance Features

Access Control Not Supported
Consent Management Not Supported
Data Mapping Supported
Incident Management Supported
PIA / DPIA Supported
Policy Management Supported
Risk Management Supported
Sensitive Data Identification Not Supported

Policy Management Features

Approval Process Control Not Supported
Attestation Supported
Audit Trails Not Supported
Policy Creation Supported
Policy Library Supported
Policy Metadata Management Not Supported
Policy Training Not Supported
Reporting / Analytics Not Supported
Version Control Supported
Workflow Management Not Supported

Risk Management Features

Alerts/Notifications Supported
Auditing Not Supported
Business Process Control Supported
Compliance Management Supported
Corrective Actions (CAPA) Not Supported
Dashboard Supported
Exceptions Management Not Supported
Internal Controls Management Supported
IT Risk Management Supported
Legal Risk Management Supported
Mobile Access Not Supported
Operational Risk Management Not Supported
Predictive Analytics Not Supported
Reputation Risk Management Not Supported
Response Management Supported
Risk Assessment Supported

Security Awareness Training Features

Analytics / Reporting Not Supported
Certification Training Supported
Custom Test Building Not Supported
Gamification Not Supported
Industry Benchmarking Supported
Non-Email Based Testing Supported
Online Courses Supported
Phishing Simulation Not Supported
Pre-Assessments Supported
Prebuilt Training Library Supported

Email Security Features

Anti Spam Not Supported
Anti Virus Not Supported
Email Attachment Protection Not Supported
Encryption Supported
Policy Management Not Supported
Quarantine Not Supported
Reporting/Analytics Not Supported
Whitelisting / Blacklisting Not Supported

Integrations

Microsoft Outlook Not Supported
WorkOS Supported

Integrations

Microsoft Outlook Supported
WorkOS Not Supported
Claim Accountable and update features and information
Claim Accountable and update features and information
Claim MD OfficeMail and update features and information
Claim MD OfficeMail and update features and information