aReservation

aReservation

Indexic
TourCMS

TourCMS

Travel UCD
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About

Award-Winning Booking Software to Power Up Your Tours, Activities, & Rentals Indexic's tour, activity, and rental booking software and waiver system make tour and activity bookings and rental reservations quick & easy so you can focus on your business. Ditch Manual Work, Grow Faster: Stop juggling bookings and paperwork. Our software automates tasks, freeing you to deliver amazing experiences and scale your business. Booking Made Easy: Simplify online reservations for tours, activities, and rentals. This user-friendly platform lets customers book and pay instantly, directly on your website 24/7. Reach a Global Audience: Connect with top travel platforms (OTA's) like TripAdvisor, Viator, Expedia, Groupon, GetYourGuide, and Google, highlighting your tours and rentals to a worldwide network of potential customers. Expert Support: Our USA-based industry veterans provide exceptional customer service every step of the way. You're a valued partner, not just a client.

About

TourCMS is designed for Tours & Activity operators and offers proven solutions for Online and Offline Bookings, Distribution and Channel Management as well as CRM. Expand your global sales reach, diversify your reseller portfolio, find new customers and make it easy to manage that growth efficiently and cost-effectively. TourCMS connects with many services and supports Palisis Ticketing out of the box. Work with your customers when you want, where you want and how you want. We are known industry experts and it is our mission that every single customer can fulfill their full potential through education and consulting. We understand that our service availability is key for the success of your business. This is why service availability has absolute priority and why key players in the industry trust us to never miss a sale. Integrate TourCMS into your Wordpress page using our plugin or use one of our free themes for a head start.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Tour, Rental and Activity companies

Audience

Tour managers searching for a solution to improve and optimize their operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

You pay nothing for our basic software, no monthly subscription fees, and no setup fees. We take a small convenience fee that customers pay when they book on your website.
Free Version Supported
Free Trial Not Supported

Pricing

$50 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 5.0 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • We at AB Watersports in Atlantic Beach NC has been using Indexic for our online event reservations as well as our waivers for the last 8 years. The system is very user friendly from both ends of our operation. The best customer service team I have ever experienced with any of our businesses. I highly recommend this team for your operation.
  • I have used two other tour booking software companies (Peek and FareHarbor) in the past. I became frustrated with the workarounds required to make them work for my business. I selected Indexic for my business because they had more features than I needed to operate my boat rental company. The customer support team is knowledgeable and always available whenever I call.
  • I loved the way aRes helps manage my resources and has tools that keep the team from overbooking or missing something available. I loved the ease for customers and the reminders they received. I love the info aRes input to keep my noshows from costing me $. I love the Thresholds so we don't have empty spaces in middle of day! I loved tools to set for booking different tides and times for specialty adventures! I LOVE the customer service! Seriously love the customer service
  • The crew at Indexic has made it so easy to get signed up and thoroughly explain how the system works step by step. Senior Customer Success Representative, Sarah, is always very responsive with the answers needed.
  • Easy to navigate software! Staff is very helpful and informative when help is needed. This software makes booking customers extremely easy!

Cons

  • I don't have any issues with this product; well the only issues have been user issues ... hehe!
  • I cannot come up with any cons at this time as they exceed my expectations.
  • No cons! aRes team is always there if any issues! And they are there immediately!
  • I have experienced no issues during our time working with Indexic
  • I would like them to offer website development - thanks

Pros & Cons from Real Users

Pros

  • The documentation looked clear at first glance and suggested that API access was available with the basic plan.

Cons

  • Their website clearly advertises a €45/month basic plan and states that API access is available for operator accounts. Based on that information, we spent the weekend building an API integration. After reaching out to onboard, they suddenly started screening us and informed us that we would need to push at least €500k in revenue through the platform before they would even consider onboarding us. None of this is stated on their website. If there are minimum revenue requirements or restrictions on API access, they should clearly disclose that upfront instead of advertising a low-cost plan and open API access. This ended up being a complete waste of time and development effort on our side. They seriously need to update their website and be transparent about their requirements.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Indexic
Founded: 2010
United States
www.indexic.net

Company Information

Travel UCD
Founded: 2002
United Kingdom
www.tourcms.com

Alternatives

Alternatives

Topicplus

Topicplus

Tas Solutions
Cangooroo Booking Engine

Cangooroo Booking Engine

Juniper (Cangooroo)
RezTower

RezTower

Extantware

Categories

Bike Rental Supported
Boat Rental Supported
Equipment Rental Supported
Reservations Supported
Tour Operator Supported
Waiver Supported

Categories

Reservations Supported
Tour Operator Supported
Travel Agency Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Not Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Multi-Day Tours Supported
Payment Processing Supported
Price / Margin Management Not Supported
Promotions Management Supported
Quote Management Not Supported
Reservations Management Supported
Vendor Management Supported
Website Management Supported

Equipment Rental Features

Asset Tracking Supported
Barcoding Not Supported
Billing and Invoicing Not Supported
Customer Management Supported
Inventory Management Supported
Maintenance Management Not Supported
Order Management Not Supported
Reservations Management Supported
Utilization Reporting Supported

Waiver Features

Customizable Templates Supported
Data Export Supported
Online Signing Supported
QR Codes Not Supported
Searchable Database Supported
Status Tracking Supported
Waiver Kiosk Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Not Supported
Coach Booking Not Supported
Custom Packages Not Supported
Customer Management Supported
GDS / OTA Integration Not Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Supported
Website Management Not Supported

Travel Agency Features

Central Reservation System Not Supported
Customer Database Supported
Flight Booking Not Supported
GDS / OTA Integration Not Supported
Itinerary Creation Supported
Marketing Management Supported
Payment Processing Not Supported
Promotions Management Supported
Quote Management Supported
Rental Car Reservations Not Supported
Single / Group Reservations Supported

Integrations

Civitatis Supported
Expedia Supported
Facebook Supported
GetYourGuide Supported
GoDaddy Supported
Google Ad Manager Supported
Google Ads Supported
Google Analytics 360 Supported
Groupon Supported
Stripe Supported
TripShock Supported
Tripadvisor Supported
Viator Supported
Windcave Not Supported
WordPress Not Supported
aWaiver Supported

Integrations

Civitatis Not Supported
Expedia Not Supported
Facebook Not Supported
GetYourGuide Not Supported
GoDaddy Not Supported
Google Ad Manager Not Supported
Google Ads Not Supported
Google Analytics 360 Not Supported
Groupon Not Supported
Stripe Not Supported
TripShock Not Supported
Tripadvisor Not Supported
Viator Not Supported
Windcave Supported
WordPress Supported
aWaiver Not Supported
Claim aReservation and update features and information
Claim aReservation and update features and information
Claim TourCMS and update features and information
Claim TourCMS and update features and information