aReservation

aReservation

Indexic
TourCMS

TourCMS

Travel UCD
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About

Award-Winning Booking Software to Power Up Your Tours, Activities, & Rentals Indexic's tour, activity, and rental booking software and waiver system make tour and activity bookings and rental reservations quick & easy so you can focus on your business. Ditch Manual Work, Grow Faster: Stop juggling bookings and paperwork. Our software automates tasks, freeing you to deliver amazing experiences and scale your business. Booking Made Easy: Simplify online reservations for tours, activities, and rentals. This user-friendly platform lets customers book and pay instantly, directly on your website 24/7. Reach a Global Audience: Connect with top travel platforms (OTA's) like TripAdvisor, Viator, Expedia, Groupon, GetYourGuide, and Google, highlighting your tours and rentals to a worldwide network of potential customers. Expert Support: Our USA-based industry veterans provide exceptional customer service every step of the way. You're a valued partner, not just a client.

About

TourCMS is designed for Tours & Activity operators and offers proven solutions for Online and Offline Bookings, Distribution and Channel Management as well as CRM. Expand your global sales reach, diversify your reseller portfolio, find new customers and make it easy to manage that growth efficiently and cost-effectively. TourCMS connects with many services and supports Palisis Ticketing out of the box. Work with your customers when you want, where you want and how you want. We are known industry experts and it is our mission that every single customer can fulfill their full potential through education and consulting. We understand that our service availability is key for the success of your business. This is why service availability has absolute priority and why key players in the industry trust us to never miss a sale. Integrate TourCMS into your Wordpress page using our plugin or use one of our free themes for a head start.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Tour, Rental and Activity companies

Audience

Tour managers searching for a solution to improve and optimize their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

You pay nothing for our basic software, no monthly subscription fees, and no setup fees. We take a small convenience fee that customers pay when they book on your website.
Free Version
Free Trial

Pricing

$50 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 5.0 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • We at AB Watersports in Atlantic Beach NC has been using Indexic for our online event reservations as well as our waivers for the last 8 years. The system is very user friendly from both ends of our operation. The best customer service team I have ever experienced with any of our businesses. I highly recommend this team for your operation.
  • I have used two other tour booking software companies (Peek and FareHarbor) in the past. I became frustrated with the workarounds required to make them work for my business. I selected Indexic for my business because they had more features than I needed to operate my boat rental company. The customer support team is knowledgeable and always available whenever I call.
  • I loved the way aRes helps manage my resources and has tools that keep the team from overbooking or missing something available. I loved the ease for customers and the reminders they received. I love the info aRes input to keep my noshows from costing me $. I love the Thresholds so we don't have empty spaces in middle of day! I loved tools to set for booking different tides and times for specialty adventures! I LOVE the customer service! Seriously love the customer service
  • The crew at Indexic has made it so easy to get signed up and thoroughly explain how the system works step by step. Senior Customer Success Representative, Sarah, is always very responsive with the answers needed.
  • Easy to navigate software! Staff is very helpful and informative when help is needed. This software makes booking customers extremely easy!

Cons

  • I don't have any issues with this product; well the only issues have been user issues ... hehe!
  • I cannot come up with any cons at this time as they exceed my expectations.
  • No cons! aRes team is always there if any issues! And they are there immediately!
  • I have experienced no issues during our time working with Indexic
  • I would like them to offer website development - thanks

Pros & Cons from Real Users

Pros

  • The documentation looked clear at first glance and suggested that API access was available with the basic plan.

Cons

  • Their website clearly advertises a €45/month basic plan and states that API access is available for operator accounts. Based on that information, we spent the weekend building an API integration. After reaching out to onboard, they suddenly started screening us and informed us that we would need to push at least €500k in revenue through the platform before they would even consider onboarding us. None of this is stated on their website. If there are minimum revenue requirements or restrictions on API access, they should clearly disclose that upfront instead of advertising a low-cost plan and open API access. This ended up being a complete waste of time and development effort on our side. They seriously need to update their website and be transparent about their requirements.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Indexic
Founded: 2010
United States
www.indexic.net

Company Information

Travel UCD
Founded: 2002
United Kingdom
www.tourcms.com

Alternatives

Alternatives

Topicplus

Topicplus

Tas Solutions
Cangooroo Booking Engine

Cangooroo Booking Engine

Juniper (Cangooroo)
RezTower

RezTower

Extantware

Categories

Categories

Reservations Features

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Tour Operator Features

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Equipment Rental Features

Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting

Waiver Features

Customizable Templates
Data Export
Online Signing
QR Codes
Searchable Database
Status Tracking
Waiver Kiosk

Reservations Features

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Tour Operator Features

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Travel Agency Features

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

Integrations

Civitatis
Expedia
Facebook
GetYourGuide
GoDaddy
Google Ad Manager
Google Ads
Google Analytics 360
Groupon
Stripe
TripShock
Tripadvisor
Viator
Windcave
WordPress
aWaiver

Integrations

Civitatis
Expedia
Facebook
GetYourGuide
GoDaddy
Google Ad Manager
Google Ads
Google Analytics 360
Groupon
Stripe
TripShock
Tripadvisor
Viator
Windcave
WordPress
aWaiver
Claim aReservation and update features and information
Claim aReservation and update features and information
Claim TourCMS and update features and information
Claim TourCMS and update features and information