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About

For utilities, our solutions help the industry Plan, Respond, Restore and Report for both daily operations and emergency scenarios using one system. ARCOS is focused on helping our customers manage the people needed to provide safe, reliable and affordable service. Our customers include Electric, Gas, Water and Power Plants across the US and Canada. For Airlines we provide advanced scheduling solutions that help automate the complex scheduling process; triggering phone calls, texts, or emails to helping match flight crews with planes to reduce cancellations. Using ARCOS thousands of calls can go off at once; ensuring that you comply with union contracts and reduce grievances. For manufacturers that must manage complex, union or policy-based rules to fill line shifts, ARCOS scheduling solutions can drastically reduce the time it takes to get the right resources to the line by automating the scheduling and callout process, ensuring that plants have the right staff.

About

The Crises Control modular platform helps organisations, during incidents, emergencies and crises, keep lines of communication open by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail. Crises Control is invaluable for providing up-to-the minute notifications to users, minimising the impact to people’s safety, damage to the environment and the organisation. Crises Control offers a providing a single SaaS solution for business continuity, disaster recovery and emergency communication.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Utilities, airlines and manufacturers searching for a cloud-based Resource Management solution

Audience

Organisations looking to improve emergency communications and crisis management program

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

£1 per user per year
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 5.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Crises Control app saves this time and money it makes it really easy to come and get it with especially when we need to send out confidential files without risk.
  • We have a large workforce in multiple locations: Madrid, London and Tokyo. We use Crises Control to communicate to all staff when an IT outage occurs (e.g. Citrix or telephony is down). The support staff are also very helpful!

Cons

  • Crises Control has been easy to deploy across an organisation but it took one week to get the set up and running which was longer than expected.
  • The tool is simple to setup and use so we haven't seen anything so far.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ARCOS
Founded: 1993
United States
www.arcos-inc.com

Company Information

Crises Control
Founded: 2014
United Kingdom
www.crises-control.com/

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Categories

Categories

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
IVR / Voice Recognition Not Supported

Emergency Notification Features

Contact Management Supported
Geo Targeting Supported
Mass Notifications Supported
Scenario Planning Supported
Templates Supported
Two-Way Communication Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Not Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Not Supported
Surveys & Feedback Supported

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Not Supported
Disaster Recovery Not Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Not Supported
Safety Management Supported
Task Management Supported
Ticket Management Supported

Integrations

Microsoft 365 Not Supported

Integrations

Microsoft 365 Supported
Claim ARCOS and update features and information
Claim ARCOS and update features and information
Claim Crises Control and update features and information
Claim Crises Control and update features and information