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About

Your partner for secure, cloud-led digital transformation and managed services. Public or private, our scalable, bespoke cloud solutions are built on enterprise-grade tech. Stay one step ahead with robust protection against the ever evolving cyber-threat landscape. Optimize your website, prevent downtime or enhance your remote working capabilities. Our specialist experts are qualified in all major platforms and have years of experience giving over 5,000 customers sound, useful advice. 24/7 support 365 days a year, a dedicated account manager and an industry leading NPS score of 86.96 means you will always receive the highest level of service. With full compliance for all major private and public sector standards, you can rest assured that your data is in the safest possible hands. As a 100% certified carbon neutral business with sustainable practices throughout, you can sleep soundly knowing you are doing right by the planet.

About

We provide you with a unique and unmatched hosting experience, delivering 99.99% uptime & 24/7 support with the most helpful team in hosting. We are a team of developers, system admins, and hosting specialists. We make your managed hosting experience seamless. Our hardware is top-notch, get all the resources from our dedicated server instances. We are more than just servers, we keep your hosting secure, updated, and running. Our datacenters are around the globe, pick your region and start using our high redundant networks. Windows, Linux, and other senior systems administrators are here for your support. Rootpal provides it’s customers with an unmatched experience. We provide unmetered and unlimited public/private network traffic across out network with no cap and no additional charges. Rootpal protects all of its hosting with free anti-DDoS unlimited protection. Never worry about outside attacks shutting your apps down.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a cloud management, cloud hosting, and managed hosting provider

Audience

Businesses, organizations and individuals in need of a web hosting and web design solution to create and manage their website

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$75 per month
Free Version
Free Trial

Pricing

$4 per month
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 2.3 / 5
ease 3.3 / 5
features 3.3 / 5
design 3.3 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • There are zero pros to using ANS. I cannot stress enough how much you should not use this service. I am an IT Director at a SME.

Cons

  • I advised the company 2 years ago that I did not want to continue with their service. They applied a contract for 2 years from 2023-2025. Out of good faith I continued to use the service and found the customer service poor. However, the account management is a disgrace. I then sent an email to their accountmanagement team (replying to a conversation about cancelling the service). It was received. It was not actioned. Then I received a bill after the end of my contract. I advised them that I had cancelled the service, in writing 2 months ago. They then said that my contract would apply for another year. It will not. I am beyond disgusted by this. It is dishonest. It is not the way business should be done. Do not go to ANS. There are reputable hosting companies out there. This is not one of them.

Pros & Cons from Real Users

Pros

  • Easy to setup, instal apps and manage websites. There is nothing more. You have the possibility to do nearly anything.
  • Nothing at all. There are no redeeming qualities of this platform and it should never be considered by anyone.
  • There are literally no imposed limits, not bandwidth, visitors, database size, use of plugins, etc. I don't have to work around limitations. Their tech is fast and their support too. Managing of websites is done using Plesk, which I had not seen before but now I think it's the best. Light years ahead of the pack. Very intuitive and easy to use, this makes me more productive. The features available to me are mind-blowing, I actually need fewer plugins on my websites. Great documentation for Plesk and more things you needs to know. Questions are being answered and as its managed support, they will do it for you. Zero nagging points to sell me more stuff, it's cleanest UI/UX (worth mentioning).

Cons

  • Outages in the order of hours are no exception. Unavailability of services or support is standard. Imagine putting your clients' sites here. Their slogan from their site: "We provide you with a unique and unmatched hosting experience, delivering 99.99% uptime & 24/7 support" it is pure fiction and has nothing to do with reality. Worst hosting experience I've had. If you want to lose business and feel frustrated, order their services.
  • Everything. Ridiculous downtime (just this weekend along I'm at 24 hours down - that's half the weekend...), terrible support that's incompetent in more ways than one, and slow speeds.
  • A few months ago support was a bit slow but that has changed. I know I will not be happy with other hosting companies after this experience (I hope we will be together forever :)

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ANS
Founded: 1996
United Kingdom
www.ans.co.uk

Company Information

Rootpal
Founded: 2019
rootpal.com

Alternatives

Alternatives

Categories

Categories

Integrations

Microsoft 365
Cloud Gateway
Drupal
Magento
Microsoft Exchange
Microsoft SharePoint
Moodle
Ubuntu
WordPress

Integrations

Microsoft 365
Cloud Gateway
Drupal
Magento
Microsoft Exchange
Microsoft SharePoint
Moodle
Ubuntu
WordPress
Claim ANS and update features and information
Claim ANS and update features and information
Claim Rootpal and update features and information
Claim Rootpal and update features and information