AMZFinder vs. Replyco Comparison


AMZFinder Bxtoon Team	Replyco	+	+
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About AMZFinder assists you in automatically sending feedback and review request emails, managing reviews and orders to improve your store’s credibility and customer ratings on Amazon proactively. AMZFinder offers a variety of carefully designed email templates, customizable email templates, order filter settings, and a blacklist feature. These features allow automated matching of suitable email templates to individual customers, which is ideal for enhancing your store’s customer service and customers’ shopping experience. AMZFinder supports the importing of reviews and orders, allowing a time-saving overview of your entire Amazon store. Email notifications of positive and negative reviews for all your store items are delivered automatically, thus enhancing the customer care responsiveness.	About Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Feedback and review software for companies	Audience eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $29.99 per month Free Version Not Supported Free Trial Not Supported	Pricing $33 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Bxtoon Team Founded: 2010 China www.amzfinder.com	Company Information Replyco Founded: 2019 United Kingdom replyco.com
Alternatives SmartScout	Alternatives eDesk
Zonmaster	3Dsellers
TrustMate	Codisto
ReviewPush ReviewPush.com	PayTraQer SaasAnt Inc
Rivyo Webcontrive View All	Linnworks View All
Categories Reputation Management Supported	Categories Customer Service Supported Email Management Supported Help Desk Supported
Show More Features Reputation Management Features Campaign Management Supported Gamification Not Supported Response Management Supported Review Generation Supported Review Monitoring Supported Sentiment Analysis Not Supported Social Media Metrics Not Supported Social Media Monitoring Not Supported White Label Not Supported	Show More Features Customer Service Features Alerts / Escalation Supported Appointment Management Not Supported Call Center Management Not Supported Email Management Supported Knowledge Base Not Supported Live Chat Not Supported Performance Metrics Supported Queue Management Not Supported Self Service Portal Supported Social Media Integration Supported Surveys & Feedback Not Supported Virtual Assistant Supported Workflow Management Supported Email Management Features Data Recovery Not Supported Email Archiving Supported Email Deletion Not Supported Email Discovery Not Supported Email Monitoring Not Supported Email Recall Not Supported Queue Manager Supported Response Management Supported Routing Supported Shared Inboxes Supported Signature Management Supported Spam Blocker Not Supported Whitelisting / Blacklisting Not Supported Help Desk Features Alerts / Escalation Not Supported Automated Routing Not Supported Community Forums Not Supported Customizable Branding Not Supported Document Storage Not Supported Email Integration Supported Incident Management Not Supported Interaction Tracking Not Supported IT Asset Management Not Supported Knowledge Base Not Supported Known Issue Management Not Supported Live Chat Not Supported Multi-Channel Communication Supported Multiple Brands / Products Not Supported Network Monitoring Not Supported Real-time Chat Not Supported Self Service Portal Not Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported
Integrations Amazon Supported BigCommerce Not Supported Cdiscount Not Supported Gmail Not Supported Linnworks Not Supported Shopify Not Supported WooCommerce Not Supported eBay Not Supported View All 1 Integration	Integrations Amazon Supported BigCommerce Supported Cdiscount Supported Gmail Supported Linnworks Supported Shopify Supported WooCommerce Supported eBay Supported View All 8 Integrations
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