TicketTrack

TicketTrack

Progressive Solutions
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+

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About

Whether your agency needs CAD, RMS, eCitation, secure data sharing, court or NCIC query capabilities, ALEN can assist. Our pay as you go software service means that you have access all the time from anywhere without any concerns for up-time, malware or disaster recovery. If technology confusion is the norm, let us help! If you feel stuck with your current vendor, let us help! Our goal is to provide agencies of all types and sizes with secure, affordable, and efficient solutions that utilize the latest technologies available today. When you team up with us, you will benefit from real-time data collaboration, faster data-driven decision making, and increased officer safety. Our superior technology combined with the most reliable network and customer service has made us the solution of choice for hundreds of law enforcement agencies. Our cloud Records Management Solution (RMS) is designed so that a department can manage its cases, records, documents, and other related activities.

About

Issuing and tracking parking citations has never before been so easy. The ability to issue citations digitally can be described as “liberating.” TicketTrack™ interfaces with our other systems, furthering the level of productivity achievable with the use of our products. Cover more ground. Feel confident in knowing that information gathered in the field is instantly available for batch processing. Time is a critical element in any muni­cipal function; we have thus increased the level of efficiency attainable. Minimize costs—Automation and Electronic Issuance reduce the costs associated with issuing citations. Can’t read that handwriting? Worry no more. With digital entry on handheld devices capable of handwriting recognition, you can be sure that informa­tion is entered most accurately. Reporting is a click or two away.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Law enforcement, animal control and security companies in need of a solution to manage cases, records, documents, and other related activities

Audience

Governments searching for a Law Enforcement solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ALEN
Founded: 2011
United States
www.alen-usa.com

Company Information

Progressive Solutions
United States
www.progressivesolutions.com/products/TicketTrack/

Alternatives

Alternatives

digiTICKET

digiTICKET

Saltus Technologies
eCitation

eCitation

LexisNexis
Digital PhotoManager

Digital PhotoManager

Dataworks Plus
Tickets On The Go

Tickets On The Go

New In Blue
APSS Enforcer

APSS Enforcer

Alert Public Safety Solutions (Alert PSS)
Advanced Public Safety Software (APS)

Advanced Public Safety Software (APS)

CentralSquare Technologies
EIS/RMS-2

EIS/RMS-2

Executive Information Services
InformaOne

InformaOne

Informa Systems

Categories

Categories

Law Enforcement Supported

Law Enforcement Features

Case Management Supported
Certification Management Supported
Court Management Not Supported
Court Management Integration Supported
Crime Scene Management Not Supported
Criminal Database Supported
Dispatching Supported
Evidence Management Supported
Field Reporting Supported
Incident Mapping Supported
Internal Affairs Administration Supported
Investigation Management Supported
Scheduling Not Supported

Law Enforcement Features

Case Management Not Supported
Certification Management Supported
Court Management Not Supported
Court Management Integration Supported
Crime Scene Management Not Supported
Criminal Database Not Supported
Dispatching Not Supported
Evidence Management Not Supported
Field Reporting Not Supported
Incident Mapping Supported
Internal Affairs Administration Not Supported
Investigation Management Not Supported
Scheduling Not Supported

Integrations

Microsoft 365 Supported

Integrations

Microsoft 365 Not Supported
Claim ALEN and update features and information
Claim ALEN and update features and information
Claim TicketTrack and update features and information
Claim TicketTrack and update features and information