ALEN vs. TicketTrack Comparison


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About Whether your agency needs CAD, RMS, eCitation, secure data sharing, court or NCIC query capabilities, ALEN can assist. Our pay as you go software service means that you have access all the time from anywhere without any concerns for up-time, malware or disaster recovery. If technology confusion is the norm, let us help! If you feel stuck with your current vendor, let us help! Our goal is to provide agencies of all types and sizes with secure, affordable, and efficient solutions that utilize the latest technologies available today. When you team up with us, you will benefit from real-time data collaboration, faster data-driven decision making, and increased officer safety. Our superior technology combined with the most reliable network and customer service has made us the solution of choice for hundreds of law enforcement agencies. Our cloud Records Management Solution (RMS) is designed so that a department can manage its cases, records, documents, and other related activities.	About Issuing and tracking parking citations has never before been so easy. The ability to issue citations digitally can be described as “liberating.” TicketTrack™ interfaces with our other systems, furthering the level of productivity achievable with the use of our products. Cover more ground. Feel confident in knowing that information gathered in the field is instantly available for batch processing. Time is a critical element in any municipal function; we have thus increased the level of efficiency attainable. Minimize costs—Automation and Electronic Issuance reduce the costs associated with issuing citations. Can’t read that handwriting? Worry no more. With digital entry on handheld devices capable of handwriting recognition, you can be sure that information is entered most accurately. Reporting is a click or two away.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Law enforcement, animal control and security companies in need of a solution to manage cases, records, documents, and other related activities	Audience Governments searching for a Law Enforcement solution
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information ALEN Founded: 2011 United States www.alen-usa.com	Company Information Progressive Solutions United States www.progressivesolutions.com/products/TicketTrack/
Alternatives PTS Solutions	Alternatives digiTICKET Saltus Technologies
Digital PhotoManager Dataworks Plus	eCitation LexisNexis
Authority RMS Civica	Tickets On The Go New In Blue
APSS Enforcer Alert Public Safety Solutions (Alert PSS)	Advanced Public Safety Software (APS) CentralSquare Technologies
eCitation LexisNexis View All	Crossroads Software eCitation Crossroads Software View All
Categories Law Enforcement Police Records Management Systems (RMS) Records Management Systems (RMS)	Categories Law Enforcement
Law Enforcement Features Case Management Certification Management Court Management Court Management Integration Crime Scene Management Criminal Database Dispatching Evidence Management Field Reporting Incident Mapping Internal Affairs Administration Investigation Management Scheduling	Law Enforcement Features Case Management Certification Management Court Management Court Management Integration Crime Scene Management Criminal Database Dispatching Evidence Management Field Reporting Incident Mapping Internal Affairs Administration Investigation Management Scheduling
Integrations Microsoft 365 View All 1 Integration	Integrations Microsoft 365
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