On Duty

On Duty

Jivasoft
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About

Whether your agency needs CAD, RMS, eCitation, secure data sharing, court or NCIC query capabilities, ALEN can assist. Our pay as you go software service means that you have access all the time from anywhere without any concerns for up-time, malware or disaster recovery. If technology confusion is the norm, let us help! If you feel stuck with your current vendor, let us help! Our goal is to provide agencies of all types and sizes with secure, affordable, and efficient solutions that utilize the latest technologies available today. When you team up with us, you will benefit from real-time data collaboration, faster data-driven decision making, and increased officer safety. Our superior technology combined with the most reliable network and customer service has made us the solution of choice for hundreds of law enforcement agencies. Our cloud Records Management Solution (RMS) is designed so that a department can manage its cases, records, documents, and other related activities.

About

In a world where every minute matters, our solutions ensure that your personnel are ready to answer the call. Trying to decide between a self-hosted solution or a Cloud solution? We can take you through the pros and cons of each. Regardless of whether you want to host the software on your network or have us host it in our Cloud, we have the solution you want. We know that choosing software to solve complex problems and streamline antiquated workflows is not easy. It’s a process. We will work with you every step of the way from evaluation to implementation — no pressure, no hassles.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Law enforcement, animal control and security companies in need of a solution to manage cases, records, documents, and other related activities

Audience

Law Enforcement solution for communities

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ALEN
Founded: 2011
United States
www.alen-usa.com

Company Information

Jivasoft
Founded: 1999
United States
www.jivasoft.com

Alternatives

Alternatives

Caliber Online RMS

Caliber Online RMS

Caliber Public Safety
Digital PhotoManager

Digital PhotoManager

Dataworks Plus
Valcour SaaS CAD/RMS

Valcour SaaS CAD/RMS

CrossWind Technologies
APSS Enforcer

APSS Enforcer

Alert Public Safety Solutions (Alert PSS)
PoliSys

PoliSys

Enforsys
eCitation

eCitation

LexisNexis

Categories

Categories

Law Enforcement Features

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Law Enforcement Features

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Integrations

Microsoft 365

Integrations

Microsoft 365
Claim ALEN and update features and information
Claim ALEN and update features and information
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Claim On Duty and update features and information