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About

Whether your agency needs CAD, RMS, eCitation, secure data sharing, court or NCIC query capabilities, ALEN can assist. Our pay as you go software service means that you have access all the time from anywhere without any concerns for up-time, malware or disaster recovery. If technology confusion is the norm, let us help! If you feel stuck with your current vendor, let us help! Our goal is to provide agencies of all types and sizes with secure, affordable, and efficient solutions that utilize the latest technologies available today. When you team up with us, you will benefit from real-time data collaboration, faster data-driven decision making, and increased officer safety. Our superior technology combined with the most reliable network and customer service has made us the solution of choice for hundreds of law enforcement agencies. Our cloud Records Management Solution (RMS) is designed so that a department can manage its cases, records, documents, and other related activities.

About

The proficiency of the entire justice community transformed through Matrix innovation. Our integrated system streamlines the justice process allowing our clients to operate at optimum efficiency and effectiveness. The power behind the Matrix platform is the ability to integrate law enforcement agencies, prosecutors, courts and defense attorneys into one comprehensive system. Our software provides streamlined solutions that connect the entire justice community with the information it needs to automate smart workflow and quick legal processes all while reducing office errors and waste. The Matrix Suite of applications and web solutions have automated processes for the electronic submission of cases by police, processing of cases by prosecutors, distribution of discovery to defense attorneys and filing of those cases with courts. These solutions combined with our professional legal and engineering services provide a significant return on investment.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Law enforcement, animal control and security companies in need of a solution to manage cases, records, documents, and other related activities

Audience

Law enforcement agencies, prosecutors, courts and defense attorneys

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ALEN
Founded: 2011
United States
www.alen-usa.com

Company Information

Matrix Pointe Software
Founded: 2000
United States
www.matrixpointesoftware.com

Alternatives

Alternatives

Enterprise Justice

Enterprise Justice

Tyler Technologies
Synergy eCase

Synergy eCase

Synergy International Systems
Digital PhotoManager

Digital PhotoManager

Dataworks Plus
LegalEdge

LegalEdge

LegalEdge Software
APSS Enforcer

APSS Enforcer

Alert Public Safety Solutions (Alert PSS)
EIS/RMS-2

EIS/RMS-2

Executive Information Services

Categories

Categories

Law Enforcement Features

Case Management Supported
Certification Management Supported
Court Management Not Supported
Court Management Integration Supported
Crime Scene Management Not Supported
Criminal Database Supported
Dispatching Supported
Evidence Management Supported
Field Reporting Supported
Incident Mapping Supported
Internal Affairs Administration Supported
Investigation Management Supported
Scheduling Not Supported

Law Enforcement Features

Case Management Supported
Certification Management Supported
Court Management Supported
Court Management Integration Supported
Crime Scene Management Supported
Criminal Database Supported
Dispatching Supported
Evidence Management Supported
Field Reporting Supported
Incident Mapping Supported
Internal Affairs Administration Not Supported
Investigation Management Supported
Scheduling Supported

Court Management Features

Administrative Hearings Supported
Appeal Boards Supported
Calendar Management Supported
Case History Supported
Collections Management Supported
Court Cost Records Supported
Defendant Records Supported
Docket Management Supported
Document Imaging Supported
Fines Management Supported
Jury Management Supported
Subpoena Tracking Supported
Warrant Tracking Supported

Jail Management Features

Booking Supported
Cell Maintenance Supported
Check In / Out Supported
Commissary Management Supported
Incarceration Records Supported
Inmate Accounting Supported
Officer Shift Notes Supported
Time Management Supported

Law Practice Management Features

Billing & Invoicing Supported
Calendar Management Supported
Client Portal Supported
Conflict Management Supported
Contract Management Supported
CRM Supported
Document Management Supported
Email Management Not Supported
Legal Case Management Supported
Task Management Not Supported
Time Tracking Not Supported
Trust Accounting Not Supported

Legal Case Management Features

Billing Management Supported
Calendar Management Supported
Case Notes Supported
Client Management Supported
Communication Tracking Supported
Conflict Management Supported
Corporations Not Supported
Court Management Supported
Discovery Management Supported
Docket Management Supported
Document Management Supported
Expense Tracking Supported
Government Supported
Law Firms Not Supported
Records Management Supported
Task Management Supported
Time Tracking Not Supported
Trust Accounting Supported

Integrations

Microsoft 365 Supported
Discourse Not Supported
Google Drive Not Supported
Mailchimp Not Supported
Microsoft Teams Not Supported
PayPal Not Supported
Salesforce Not Supported
Stripe Not Supported
Zoom Not Supported

Integrations

Microsoft 365 Supported
Discourse Supported
Google Drive Supported
Mailchimp Supported
Microsoft Teams Supported
PayPal Supported
Salesforce Supported
Stripe Supported
Zoom Supported
Claim ALEN and update features and information
Claim ALEN and update features and information
Claim Matrix Pointe Software and update features and information
Claim Matrix Pointe Software and update features and information