AL-Insight

AL-Insight

Senior Insight
+
+

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About

Purpose-built to serve senior housing or assisted living providers, AL-Insight by Senior Insight helps simplify resident services coordination, streamline back-office operations, and improve customer satisfaction. Secure, web-based, and easy to use, this assisted living management platform delivers an array of tools and features for medication management, custom assessments, ADL charting, note taking, census and billing, document management, point of care documentation, marketing, and more.

About

ServingIntel is a leading provider of point-of-sale and related systems designed for Senior Living communities. Our roots are in the restaurant industry, observing and leveraging the impact of technology to grow and expand our capabilities while growing our team around a shared passion to fulfill a greater purpose and impact by serving others. We were brought into the Senior Living market by the industry leader, which initiated our journey to deeply understand and appreciate the sector's unique needs. We are singularly focused on enhancing our insights and technology capabilities for Senior Living including product development and collaboration with integration partners. We are realizing the fulfillment of ServingIntel's purpose by enabling our Senior Living operating partners to best serve the most vulnerable residents and families in their care. ServingIntel is your guide to navigating change, with the leading-edge capabilities you need and the collaboration you require.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Caters to senior housing / assisted living providers.

Audience

ServingIntel is a leading provider of transaction management solutions for senior living and family dining that enables you to best serve your guests and increase operating income.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$5.00/month/user
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.3 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I like the fact that I can call and I don’t have to wait very long to receive any service I need to my POS system. I also like the ability to be able to talk to Ian with any suggestions or help. A+ company in my words.
  • I like that they were able to integrate all of our third party ordering sites into our POS and have the orders print out. Customer service is excellent!
  • Joe is always willing and able to help me.. No matter the problem he finds a way to fix it for me!! He answers me no matter when and what time I seem to find a problem. The serving intel is always helpful when I call them to fix computer problems also!

Cons

  • I don’t have anything to put down.
  • The website still has problems with ordering online. Still some bugs with getting things into the website.
  • Nothing.. we can always get what we need from Joe.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Senior Insight
Founded: 2003
United States
www.seniorinsight.com

Company Information

ServingIntel
Founded: 1997
United States
www.servingintel.com

Alternatives

Alternatives

eResidentCare

eResidentCare

Software Solutions Associates
Volanté POS

Volanté POS

Volanté Systems
MedRight

MedRight

CareRight Technologies, LLC
AL-Insight

AL-Insight

Senior Insight
ALChartsPlus

ALChartsPlus

ALCharts

Categories

Categories

Assisted Living Supported
Healthcare Supported
Restaurant POS Supported

Assisted Living Features

Admissions Management Supported
Billing & Invoicing Supported
Building Maintenance Not Supported
Care Planning Supported
Event / Activities Planning Not Supported
Incident Management Supported
Marketing / Lead Management Supported
Meal / Nutrition Management Not Supported
Medical Records Not Supported
Medication Tracking Supported
New Resident Assessment Not Supported
Resident Info Management Not Supported
Scheduling Not Supported
Staff Management Not Supported
Work Order Management Not Supported

Assisted Living Features

Admissions Management Not Supported
Billing & Invoicing Supported
Building Maintenance Not Supported
Care Planning Not Supported
Event / Activities Planning Supported
Incident Management Not Supported
Marketing / Lead Management Not Supported
Meal / Nutrition Management Supported
Medical Records Not Supported
Medication Tracking Not Supported
New Resident Assessment Not Supported
Resident Info Management Supported
Scheduling Supported
Staff Management Supported
Work Order Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Integrations

ActiveBuilding Not Supported
CrandallMenus Not Supported
ECP Not Supported
FrameworkLTC Supported
Go Icon Not Supported
HotSchedules Not Supported
InTouchLink Not Supported
NetSuite Not Supported
PointClickCare Not Supported
QuickBooks Online Not Supported
Yardi Voyager Not Supported

Integrations

ActiveBuilding Supported
CrandallMenus Supported
ECP Supported
FrameworkLTC Not Supported
Go Icon Supported
HotSchedules Supported
InTouchLink Supported
NetSuite Supported
PointClickCare Supported
QuickBooks Online Supported
Yardi Voyager Supported
Claim AL-Insight and update features and information
Claim AL-Insight and update features and information
Claim ServingIntel and update features and information
Claim ServingIntel and update features and information