AIPEX Virtual Concierge

AIPEX Virtual Concierge

AIPEX Technologies
WonderGuest

WonderGuest

Wonderguest
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About

AIPEX provides AI guest engagement for hotels and vacation rentals, both through in-property devices as well as guest's mobile phones. AIPEX allows hosts to automate guest interactions while at the same time raising the bar on the guest’s experience. Our in-property solution is the most advanced technology in use today at hotels and vacation rental properties, using a combination of voice and a touchscreen interface to connect with guests. Hosts can reduce time spent, optimize turnovers, generate incremental revenue, drive occupancy and delight customers. Using the AIPEX portal, hosts can tell the voice assistant exactly what to say in response to a guest's questions. In addition, custom proactive messages and images are displayed, engaging people in a common area. In fact, on average guests interact with the device 5-10 times a day. Purpose-built for hospitality, AIPEX includes privacy protections and is used across more than 10000 short-term rental properties.

About

WonderGuest is a web-based digital guidebook for short-term rental hosts, vacation-rental owners, and property managers. It lets users create a guest-facing guide for each property and share it through a link or QR code, so guests can view arrival details and property information in a browser without installing an app. Hosts can organize and edit guide content in configurable sections, including access and check-in instructions, Wi-Fi details, house rules, appliance guidance, videos, and local recommendations. The service can import listing information from Airbnb, and guidebooks support multiple guest languages. Additional capabilities include guest emails, view statistics, branding options, and an online storefront for offering paid extras such as late checkout or cleaning. A free plan includes one guidebook; paid subscriptions add higher property limits and plan-specific features.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels, vacation rentals, Airbnb

Audience

Airbnb and short-term rental hosts, vacation rental property managers, and concierge services managing 1 to 50+ properties.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$7.20/month/device
Please see the pricing page on our website.
Free Version Not Supported
Free Trial Supported

Pricing

€12.99/month
A free plan includes one guidebook for life. Standard is €12.99/month for up to 5 guidebooks and includes a 14-day free trial. Pro is €39.99/month for unlimited guidebooks and includes a 14-day free trial. The pricing page offers an annual-billing option with a 20% discount. Standard lists a 5% commission on extras; Pro lists 2%.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AIPEX Technologies
Founded: 2017
United States
www.aipextech.com

Company Information

Wonderguest
Founded: 2026
France
wonderguest.app/en

Alternatives

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Alternatives

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Categories

Concierge Supported

Categories

Vacation Rental Supported

Integrations

Airbnb Not Supported
Hostaway Supported
Hostfully Supported
Hosthub Supported
OwnerRez Supported
Stripe Not Supported

Integrations

Airbnb Supported
Hostaway Not Supported
Hostfully Not Supported
Hosthub Not Supported
OwnerRez Not Supported
Stripe Supported
Claim AIPEX Virtual Concierge and update features and information
Claim AIPEX Virtual Concierge and update features and information
Claim WonderGuest and update features and information
Claim WonderGuest and update features and information