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About

Connecting the sporting goods industry worldwide. The most accurate, longest running kiosk, now in the Cloud. Experience new generation of AIMI software, faster, better, and more mobile. Free classified listings, your own eStore, promote your business, games, employment listings, and meet new friends. The AIMI e4473 Kiosk II app, is the first product of its kind. Its groundbreaking technology allows firearms purchasers to locate dealers throughout the US, create a profile and scan a 2d QR code to complete their 4473 application via their smartphones. The advance built in mapping system is easy to locate the store closes to your location. The free app ensures increased compliancy for both the buyer and the seller. Reduce the paperwork time by 97% and increase compliancy to 99.9%.

About

Coreware is an all-in-one platform built specifically for FFLs, including gun stores, shooting ranges, and online firearms retailers. Instead of juggling disconnected systems, Coreware brings point-of-sale, inventory, eCommerce, payment processing, and compliance into one connected platform. Designed to eliminate double data entry and streamline audit prep, Coreware centralizes serialized inventory tracking, vendor purchasing, electronic bound books, and digital ATF Form 4473 workflows right at the counter. Live distributor catalog feeds expand your inventory automatically, while built-in payment processing keeps counter and online checkout fast, seamless, and secure. To drive revenue, built-in marketing automation makes it simple to launch email and SMS campaigns that build buyer loyalty. By consolidating these customer engagement tools directly into the retail ecosystem, store owners can drive repeat business and protect their bottom line without relying on third-party apps.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Firearms sellers and companies requiring a mobile application to promote their business and find purchasers

Audience

Gun stores, FFLs, and ranges of any size

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$150/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.5 / 5
features 2.0 / 5
design 1.5 / 5
support 1.0 / 5

Reviews/Ratings

Overall 1.8 / 5
ease 1.8 / 5
features 3.2 / 5
design 2.4 / 5
support 1.9 / 5

Pros & Cons from Real Users

Pros

  • After 5 years and many many phone calls and emails to this company, I honestly cannot find one good thing to say about this company. The only thing that can be offered is just how bad they really are and what a mistake it was to go with them.
  • In the beginning it was a great system, but!!!! They have a lot of issues and anomalies in the program.

Cons

  • This software was the most glitchy software known to this industry. It never worked as per the law. Items would reappear as available out of no where and could not be redisposed. It was never compliant and the people working there were never willing to help. I was told I had to purchase a plan that would allow them to help us so I did and they never helped us. We were abandoned and out thousands of dollars. There is sooo much more negative to say, but if your A&D books are important to you, do not use this horrible software!!!!!
  • Simple to use, but the problem is they are terrible about staying in compliance with the software. They were not aware of most recent ATF ruling that changed the way the bound book was processed until my current inspection. In order to contact the support to request a compliance update you are required to pay a monthly rated years support in advance, only to be told that the update wont be available for 30 to 60 days. Plus they wanted me to do an expensive cloud migration in order to be first on the update list. I asked to be refunded for the for a one month prorated amount of the support and was told all sales final whether I use it or not. Then out of nowhere they threatened to delete my bound book and shut off my access to the program if I reversed the support charge on my credit card. The following morning when I opened my shop, the program was blocked, and my info not accessible. Granted, I purchased the program and licensing as a stand alone system from Brownell's in 2012, and was told that compliance upgrades were free. After challenging them over the shutdown due to the ATF IOI inspector demanding the access to the information they restored my access and again threatened me that they would delete my bound book files and 4473's if I reversed the credit card charge. Note: it is a title 18 felony to delete, destroy or alter federal records subject to a penalty of 10 years and $10,000 per occurrence. At 107400 records that is $1074000000.00 in fines and 1074000 potential years in federal prison.

Pros & Cons from Real Users

Pros

  • Great reporting. Serial number tracking. Lots of options. When it works I love it. Too bad it does not work often enough. Now I am at least sevens in and it’s basically unusable and I am getting blown off by tech support for the hundredth time! Now I gotta try to figure out how to change software companies and I’ve got all these years of data.
  • On a positive note, the online integration of Form 4473 works smoothly once you're familiar with the process.
  • Fast response although it's slowed down considerably from 10 minutes to almost an hour. For the times That i did Talk to a CS member they were helpful
  • Their POS could be a great product if they actually tested it fully and considered the input of their users. Their YouTube videos are well made and can be helpful. CC processing ran smoothly.
  • *One stop solution (coreSTORE, coreCLEAR, coreFIRE now called coreFORCE Lite, coreILLA, their marketing (CRM/CRI) management. *Patience of the owners and customer service *Constantly evolving *Pricing coreWARE is always looking to improve their services. They listen to their customers wants and needs and if enough dealers have similar requests they integrate and update the change(s) KEEP IT UP COREWARE!!! You provide a great, caring, and customer based service.

Cons

  • They love to change things and only level 1 AI bot level tech support available. Honestly, the real AI bought is as bad as helpful as the true tech-support. Years ago we got real tech support when they changed things and broke them. Now only messages like try restarting the computer and blaming our equipment. They refuse to call and ask us to run screen recordings to send to them but we are not sure what to even record. We run out of two locations on multiple different computers, two different internet providers, and we ended up replacing all of our network equipment. We only had issue with their software but was constantly told probably just our equipment or our ISP. Oh yeah I even upgraded to fiber internet at the main store and they still said probably just slow internet is the issue.
  • It has been a frustrating experience with Core and its required interface software. The accounting functionality within Core is extremely limited, which makes integration with third-party software not just helpful, but absolutely necessary. Unfortunately, that's where the problems really begin. Some specific ongoing issues include: 1. Invoices defaulting to "Undeposited Funds" without clear reason. 2. Data inconsistently transferring—some days it simply doesn't, with no explanation. 3. Correcting a receiving report creates a duplicate rather than replacing the original, resulting in errors and duplications in the Bound Book. 4. Vendor invoices often fail to appear in QuickBooks. 5. There is no warning for duplicate invoice numbers, which increases the risk of accounting errors. 6. Customer support has been extremely slow—often taking weeks, months, or in some cases, over a year to provide meaningful assistance. Reaching an actual person when issues arise is nearly impossible, and the lack of real-time support has been a major source of frustration. 7. The interface software and Core frequently pass blame back and forth when issues arise, which only delays resolution and adds to the confusion.
  • Some tabs and buttons don't do their assigned jobs. Asking for help to get referred to a How to step by step. Some buttons on corestore is literally pointless if I have to manually do everything. Customer help has considerably slowed down.
  • Support is horrible. POS is glitchy and non-intuitive.
  • *Ease of transition and Learning curve- once you understand how the system works it’s a great experience. You have to hang in there for you to understand that this is a truly sophisticated system and with that said you need to be patient. They sure had to have patience with me and all my questions, chats, and tickets *live domestic phone customer service (most likely cost prohibited) •some bugs need to be addressed regarding in-store inventory and inventory brought into the store from online purchases. They show available fore sale, though allocated.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

AIMI eBook
Founded: 2001
United States
aimiebook.net

Company Information

Coreware
Founded: 2016
United States
coreware.com

Alternatives

Alternatives

Bravo POS for Gun Stores

Bravo POS for Gun Stores

Bravo Store Systems
Orchid POS™

Orchid POS™

Orchid LLC
4473 Cloud

4473 Cloud

Silencer Shop
Orchid Pay

Orchid Pay

Orchid LLC

Categories

Firearms Supported

Categories

eCommerce Supported
Payment Processing Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Supported
Receipt Printing Supported
Recurring Billing Supported
Signature Capture Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Supported
Inventory Management Supported
Kitting Not Supported
Loyalty Program Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Supported
Promotions Management Supported
Returns Management Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Supported
Templates Supported

Integrations

Akoya Not Supported
Amazon SES Not Supported
Amazon Web Services (AWS) Supported
EasyPost Not Supported
Facebook Not Supported
Google Analytics Not Supported
Instagram Not Supported
Mailgun Not Supported
Postmark Not Supported
Printful Not Supported
QuickBooks Online Not Supported
SendGrid Not Supported
Telnyx Not Supported
TikTok Not Supported
Twilio Not Supported
Vonage AI Studio Not Supported

Integrations

Akoya Supported
Amazon SES Supported
Amazon Web Services (AWS) Not Supported
EasyPost Supported
Facebook Supported
Google Analytics Supported
Instagram Supported
Mailgun Supported
Postmark Supported
Printful Supported
QuickBooks Online Supported
SendGrid Supported
Telnyx Supported
TikTok Supported
Twilio Supported
Vonage AI Studio Supported
Claim AIMI eBook and update features and information
Claim AIMI eBook and update features and information
Claim Coreware and update features and information
Claim Coreware and update features and information