Cognigy.AINiCE Cognigy
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Related Products
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About
AIConsole is an enterprise-grade AI integration and automation platform that helps organizations build, deploy, and manage AI-driven experiences, conversational agents, and automated workflows within a single web application. It provides an intuitive chat interface where users interact with context-aware AI agents that have access to chat history, knowledge bases, and tools, enabling them to execute complex processes autonomously. It lets users create complete workflow automations that eliminate manual tasks by handling complex processes end-to-end, and it supports universal integration via comprehensive APIs and connectors so it can connect seamlessly to existing systems, databases, CRMs, email, and third-party services. AIConsole offers multi-model support, letting organizations connect to and switch between multiple large language models to choose the best AI for each task, and it emphasizes enterprise security with deployment on Azure Cloud.
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About
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI.
The result? Smarter automation, better service, and instant resolution across every channel.
NiCE Cognigy’s AI Agents Supercharge Your Customer Service
-Industry-specific pre-trained AI Agents
-Multilingual call and chat support (100+ languages)
-Seamless integration with existing enterprise systems
-Leverages memory and context for hyper-personalized interactions
-Absorbs enterprise knowledge to accurately answer any customer query
-Real-time assistance and actionable service insights for human agents
Business Impact for our Customers:
-30% CSAT improvement
-70% AHT reduction
-99.5% Faster response time
-99% Routing accuracy
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprise teams, developers, and business leaders wanting to integrate, orchestrate, and automate AI-driven workflows and intelligent agents across business systems
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Audience
Enterprise contact centers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$449 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAIConsole
United States
aiconsole.ai/
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Company InformationNiCE Cognigy
Germany / United States
www.cognigy.com
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Categories |
Categories |
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Artificial Intelligence Features
Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Chatbot Features
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI Features
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
IVR Features
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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Integrations
HubSpot CRM
Jira
Microsoft Azure
Microsoft Teams
OpenAI
Slack
monday.com
8x8 Contact Center
Alexa
Amazon Connect
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Integrations
HubSpot CRM
Jira
Microsoft Azure
Microsoft Teams
OpenAI
Slack
monday.com
8x8 Contact Center
Alexa
Amazon Connect
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