rGuest Express

rGuest Express

Agilysys
+
+

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About

AI Ambassador is a web-based AI guest and attendee messaging platform for hotels, vacation rentals, and events. It answers routine questions and service requests through SMS, WhatsApp, and RCS, including check-in information, property details, local recommendations, event agendas, session updates, and venue guidance. Guests and attendees can start a conversation by scanning a QR code, without downloading an app or creating a login. The assistant provides multilingual, around-the-clock responses and can hand unresolved requests to staff. For hospitality operators, AI Ambassador connects with supported property-management systems to use reservation and guest information in conversations. Teams can automate common communications while retaining staff involvement for requests that need human attention.

About

Support social distancing with contactless mobile everything, from check-in, room-ready messaging, room keys, ID verification and check-out, etc. All right on guests' mobile phones. Guests receive an automated text alert once their room is ready. They simply pick up their room key, or choose mobile keys, and head to the room. Simplify check-in and check-out, offer concurrent dining reservations, optimize staff productivity and enhance the guest experience. More properties are turning to mobility to reduce overhead and offer more guest self-service options. With rGuest Express Mobile, it’s easy to elevate service levels without adding front-line staff. Hospitality leaders are elevating guest service while reducing their overhead with guest self-service options, and with rGuest express mobile you can improve the guest experience without growing your staff. Enabling guests to completely bypass the front desk and go directly to their room after a long trip.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Event organizers, event planners, property owners, and hotel owners.

Audience

Hotels interested in a contactless mobile solution to simplify check-in and check-out

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$9.99/month
SMS Starter is $9.99/month and includes 250 text messages. WhatsApp/RCS Starter is $39.99/month. Starter and Professional plans include a free trial.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

msg2ai
Founded: 2020
United States
www.ai-ambassador.xyz/

Company Information

Agilysys
Founded: 1963
United States
www.agilysys.com/en/solutions/by-products/property-management/rguestexpressmobile/

Alternatives

msg2ai

msg2ai

Msg2.ai

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Mya

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Categories

Guest Messaging Supported

Categories

Guest Messaging Supported

Integrations

Agilysys Digital Marketing Not Supported
Agilysys Visual One Not Supported
Mews Supported
Model Context Protocol (MCP) Supported

Integrations

Agilysys Digital Marketing Supported
Agilysys Visual One Supported
Mews Not Supported
Model Context Protocol (MCP) Not Supported
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