+
+

Related Products

  • Hostaway
    2,110 Ratings
    Visit Website
  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • Smoobu
    209 Ratings
    Visit Website
  • Silverware
    12 Ratings
    Visit Website
  • Bookinglayer
    152 Ratings
    Visit Website
  • SiteMinder
    700 Ratings
    Visit Website
  • Retreat Guru
    134 Ratings
    Visit Website
  • iBabs
    79 Ratings
    Visit Website
  • Arryved
    46 Ratings
    Visit Website
  • Condo Control
    527 Ratings
    Visit Website

About

AI Ambassador is a web-based AI guest and attendee messaging platform for hotels, vacation rentals, and events. It answers routine questions and service requests through SMS, WhatsApp, and RCS, including check-in information, property details, local recommendations, event agendas, session updates, and venue guidance. Guests and attendees can start a conversation by scanning a QR code, without downloading an app or creating a login. The assistant provides multilingual, around-the-clock responses and can hand unresolved requests to staff. For hospitality operators, AI Ambassador connects with supported property-management systems to use reservation and guest information in conversations. Teams can automate common communications while retaining staff involvement for requests that need human attention.

About

The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Event organizers, event planners, property owners, and hotel owners.

Audience

Customer experience solution for hotels and retail brands

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$9.99/month
SMS Starter is $9.99/month and includes 250 text messages. WhatsApp/RCS Starter is $39.99/month. Starter and Professional plans include a free trial.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

msg2ai
Founded: 2020
United States
www.ai-ambassador.xyz/

Company Information

Alliants
Founded: 2009
United Kingdom
www.alliants.com

Alternatives

msg2ai

msg2ai

Msg2.ai

Alternatives

INTELITY

INTELITY

Intelity
Mya

Mya

Concierge Inc.
HostReply

HostReply

HostReply OÜ
Korimaa

Korimaa

Akash Gupta

Categories

Guest Messaging Supported

Categories

Concierge Supported
Guest Messaging Supported

Integrations

Facebook Messenger Not Supported
Infrasys POS Not Supported
LINE Not Supported
Mews Supported
Model Context Protocol (MCP) Supported
WeChat Not Supported
WhatsApp Not Supported

Integrations

Facebook Messenger Supported
Infrasys POS Supported
LINE Supported
Mews Not Supported
Model Context Protocol (MCP) Not Supported
WeChat Supported
WhatsApp Supported
Claim AI Ambassador and update features and information
Claim AI Ambassador and update features and information
Claim Alliants and update features and information
Claim Alliants and update features and information