AFSVision

AFSVision

Automated Financial Services
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About

Transform your lending business – on your terms – with AFSVision, a digital information management system that offers the clarity and control that only comes with a fully digital credit process. Offering real-time functionality with enterprise-wide digital process management, AFSVision enables unequaled efficiency, data quality, and regulatory response. AFSVision is the only choice to compete and win in today’s market, providing fully digital straight-through processing capacity to process any size lending portfolio with the capabilities you need today, and the flexibility to evolve with your business.

About

The Mortgage Office is the premier loan management platform trusted by lenders around the globe. Leveraging more than 45 years of experience, our comprehensive solution simplifies loan origination, servicing, and fund management while ensuring seamless compliance. Designed for efficiency and reliability, our platform not only enhances operational agility but also fosters sustainable growth for forward-thinking financial institutions. TMO serves private lenders, municipalities, non-profits, and fund administrators with tools built for the full loan lifecycle, including construction draw management, borrower and investor portals, ACH and EFT processing, and integrations with title, document, and credit reporting partners. Compliance features are built in across all 50 states, and the platform currently supports 1,100+ lenders managing over $190 billion in loans. Customers report saving an average of 10 hours per week and cutting operational costs by up to 40%. Visit themortgageoffice.com

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Loan servicing solution for financial institutions

Audience

Supports private lenders, Mortgage Investment Corporations (MICs), municipalities, non-profits, state and local governments, fund administrators, franchisors, and loan servicing outsourcers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Schedule a demo to get pricing information for your organization.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • I can not think of any pros. It was a disaster from the beginning. They gave a great sales pitch, but it was just a pitch, nothing more.
  • I cant say anything good about this company. They are unprofessional, rude with zero customer service and respect to their customer needs.

Cons

  • To start with they are on the west coast, being three hours behind the east coast. They do not appear to take this into account and when they do reply to an issue it was always after closing time on the east coast. You then return their call, and they reply again after the close of business hours, etc. The integration of historic data was a nightmare, and I found it easier to manually enter the historic than use their tools. Their integration just did not work. For the customer contact page, they have all sorts of unused spaces, but yet have no field to put in extension numbers and notes next to a phone number. I was told to record this on another page and refer to this if need be. There is no way to integrate returned payments. When payments were returned NSF the program did strange things with the interest earned and could not balance. When I asked for an explanation, I was told to “plug” the number. No logical way to track critical dates. If a customer wants a payment to be held or a different amount taken, the program will only work if the payment dates and amounts are changed for all future payments. Then you must go through the whole process again to go back to the original dates and amounts. It does not allow for one time changes. I am the business owner and they were reluctant to deal with me for the onboarding, but instead requested that I hire someone to figure it out and teach me later. I found then very arrogant and so proud of their program that they did not accept shortfalls pointed out to them. They constantly alluded to the fact that they have been around for forty years.
  • Do not sign up with “The Mortgage Office” ; they only want your money. You pay for 1 year upfront for a reason, because after a month you find out everything that was promised to you costs more is not doable. They sold us a $7,000 package that’s not even worth a dollar. We signed up to do commercial loan docs, but we were never able to actually prepare the docs. The system is very complex and you have to program everything yourself. None of this was mentioned to us when we signed up for the product, in fact they say they are one of the best companies for loan docs and the biggest hard money lenders use them. This is a lie and not true. Everything has been a lie from the day we signed up. We called to cancel after a month because the software is slow and not user friendly at all. Spoke to Eric, he is so rude and disrespectful, I asked him for a refund and he just laughed at me and said no refunds.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Automated Financial Services
Founded: 1970
United States
afsvision.com

Company Information

The Mortgage Office
Founded: 1978
United States
www.themortgageoffice.com

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Mortgage+Care

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Consulting Plus

Categories

Commercial Loan Supported
Loan Management Supported
Loan Origination Supported
Loan Servicing Supported

Categories

Loan Management Supported
Loan Origination Supported
Loan Servicing Supported
Mortgage and Loans Supported

Loan Servicing Features

Accounting Management Supported
Amortization Schedule Not Supported
Application Management Not Supported
Auto Loans Supported
Automatic Funds Distribution Not Supported
Business Loans Supported
Collateral Tracking Not Supported
Collections Management Not Supported
Compliance Management Not Supported
Construction Loans Supported
Customer Database Not Supported
Fee Management Not Supported
Investor Management Not Supported
Loan Processing Supported
Student Loans Supported

Loan Origination Features

Amortization Schedule Supported
Audit Trail Supported
Closing Documents Supported
Compliance Management Supported
Customer Database Supported
Digital Signature Supported
Document Management Supported
Fee Management Supported
Loan Processing Supported
Online Application Supported

Loan Servicing Features

Accounting Management Supported
Amortization Schedule Supported
Application Management Supported
Auto Loans Supported
Automatic Funds Distribution Supported
Business Loans Supported
Collateral Tracking Supported
Collections Management Supported
Compliance Management Supported
Construction Loans Supported
Customer Database Supported
Fee Management Supported
Investor Management Supported
Loan Processing Supported
Student Loans Supported

Mortgage and Loans Features

Amortization Schedule Supported
Client Database Supported
Closing Documents Supported
Commercial Mortgages Supported
Contact Management Supported
Credit Reporting Supported
Customer Statements Supported
Document Management Supported
Electronic Applications Supported
Government Loans Supported
Loan Origination Supported
Loan Servicing Supported
Pipeline Management Supported
Pre-Qualification Supported
Refinance Management Supported
Residential Mortgages Supported

Integrations

ABLE Platform Supported
DigitalTax Connect Not Supported
Docusign Not Supported
Filogix Not Supported
Microsoft Word Not Supported
QuickBooks Online Not Supported
Usio Not Supported
Xactus360 Not Supported

Integrations

ABLE Platform Not Supported
DigitalTax Connect Supported
Docusign Supported
Filogix Supported
Microsoft Word Supported
QuickBooks Online Supported
Usio Supported
Xactus360 Supported
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Claim AFSVision and update features and information
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