ManageEngine ADSelfService Plus vs. IDReset Comparison


ManageEngine ADSelfService Plus ManageEngine	IDReset Interactive Northwest	+	+
Visit Website	Learn More Update Features	Add To Compare	Add To Compare



About ADSelfService Plus is an on-premises access management solution that caters to businesses across various industries, such as IT, banking, engineering, education, aviation, and telecommunications. Key features include: 1. Self-service password resets and account unlocks: Users can reset their passwords in AD and unlock their domain accounts from a web browser. 2. MFA: Machine logins, VPN and OWA logins, and cloud app logins can be secured using MFA. 3. Password synchronizer and SSO: Users can log in to multiple apps using one unified identity via SSO and real-time password synchronization. 4. Password policy enforcer: Admins can configure custom password policies to enforce strong password creation. 5. Password expiration notifier: Admins can send end users password expiration notifications via SMS or email. 6. Directory self-update: Users can update their AD attribute information through the directory self-update feature.		About Self-service password reset applications are designed to ease helpdesk load by providing a secure mechanism for users to independently reset their accounts via web or phone. INI delivers automated password reset solutions that uniquely meet an organization’s security needs as well as the expectations of its users. Helpdesk inquiries cost an average of $10-$30 per call. By automating the reset process, a self-service password reset application allows most organizations to realize a return on investment that pays for the application within the first year of use. Time saved by users, helpdesk, IT, finance, and security personnel yields significant productivity gains throughout the organization providing significant value to the bottom line. Elevates security by removing the agent from the authentication process. Enhances convenience with 24/7 immediate access. Maximizes ROI with 20%-40% fewer costly helpdesk calls. Frees helpdesk staff to work on mission-critical issues.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience IT teams looking for a self-service password management platform		Audience Companies seeking a solution to alleviate calls to the helpdesk with automated password reset
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $595 for 500 domain users/year Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 4.5 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros from Real Users Pros ADSelfService Plus significantly reduces password-related helpdesk tickets by enabling users to perform common tasks themselves — like resetting forgotten passwords, unlocking accounts, updating personal attributes, and managing multi-factor authentication (MFA) settings. It supports self-service for password resets, group self-service, and synchronized password resets across AD, Azure AD, Office 365, and other cloud apps. The inclusion of multi-factor authentication adds a strong security layer to self-service workflows. Customizable workflows and intuitive user portals make adoption simple for end users. Built-in reporting helps track usage, self-service events, and user activity for compliance and audit purposes. ADSelfService Plus enables users to reset passwords and unlock accounts without IT help. It reduces helpdesk workload and enhances user productivity. Supports multi-factor authentication (MFA) and self-update of user profiles. Improves security and compliance with detailed audit trails and alerts.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information ManageEngine Founded: 1996 United States www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html		Company Information Interactive Northwest www.interactivenw.com/products/ini-idreset/
Alternatives AdminGloves SSPR AdminGloves Private Limited		Alternatives Xpress Password Ilantus
ALVAO IT Service Management ALVAO		Sysgem Password Management Sysgem
ALVAO Service Desk ALVAO		Specops uReset Specops Software
Core Password Core Security (Fortra)		Core Password Core Security (Fortra)
1Password View All		ASPG ReACT Advanced Software Products Group View All
Categories Multi-Factor Authentication (MFA) Password Management Password Policy Enforcement Passwordless Authentication Self-Service Password Reset (SSPR) Single Sign On Zero Trust Security		Categories Identity Management Self-Service Password Reset (SSPR)
Self-Service Password Reset (SSPR) Features Access Control Alerts / Notifications Application Security Compliance Management Credential Management Employee Directory Group Passwords Password Database Password Management Reminders Reporting / Analytics Single Sign On Two-Factor Authentication (2FA) Show More Features Password Management Features Credential Management Multifactor Authentication Password Generator Password Reset Password Synchronization Single Sign On User Management Single Sign On Features Biometric Credential Management Identity Federation Multifactor Authentication Password Management Policy Management Social Sign On User Management		Show More Features Identity Management Features Access Certification Compliance Management Multifactor Authentication Password Management Privileged Account Management Self-Service Access Request Single Sign On User Activity Monitoring User Provisioning
Integrations Active Directory Azure Marketplace Google Authenticator Google Workspace Microsoft 365 Microsoft Entra ID Salesforce Spiceworks Network Monitor View All 8 Integrations		Integrations Active Directory Azure Marketplace Google Authenticator Google Workspace Microsoft 365 Microsoft Entra ID Salesforce Spiceworks Network Monitor
		Claim IDReset and update features and information Claim IDReset and update features and information