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About

ADSelfService Plus is an on-premises access management solution that caters to businesses across various industries, such as IT, banking, engineering, education, aviation, and telecommunications. Key features include: 1. Self-service password resets and account unlocks: Users can reset their passwords in AD and unlock their domain accounts from a web browser. 2. MFA: Machine logins, VPN and OWA logins, and cloud app logins can be secured using MFA. 3. Password synchronizer and SSO: Users can log in to multiple apps using one unified identity via SSO and real-time password synchronization. 4. Password policy enforcer: Admins can configure custom password policies to enforce strong password creation. 5. Password expiration notifier: Admins can send end users password expiration notifications via SMS or email. 6. Directory self-update: Users can update their AD attribute information through the directory self-update feature.

About

Hyperfish keeps profile information complete and up to date in Office 365 and the modern workplace. Hyperfish helps bring your company directory to life by ensuring directory and profile information is always complete and up-to-date. Hyperfish improves IT service delivery, increases employee engagement, and helps unlock the value of your technology investments. Hyperfish understands what's missing or incorrect, and automatically starts a conversation with employees to collect and validate their information. Hyperfish uses AI and Bot technology to automate the collection of profile information. The secure service supports on-premises, hybrid, and online environments. Hyperfish monitors AD to identify what’s missing & incorrect. Users are then notified by email or chat bot. Users update their information via desktop or mobiles device. Hyperfish automates profile updates by knowing what's missing and incorrect and reaching out to users.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT teams looking for a self-service password management platform

Audience

Organizations seeking a solution to manage their company directory and increase employee engagement

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$595 for 500 domain users/year
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • ADSelfService Plus significantly reduces password-related helpdesk tickets by enabling users to perform common tasks themselves — like resetting forgotten passwords, unlocking accounts, updating personal attributes, and managing multi-factor authentication (MFA) settings. It supports self-service for password resets, group self-service, and synchronized password resets across AD, Azure AD, Office 365, and other cloud apps. The inclusion of multi-factor authentication adds a strong security layer to self-service workflows. Customizable workflows and intuitive user portals make adoption simple for end users. Built-in reporting helps track usage, self-service events, and user activity for compliance and audit purposes.
  • ADSelfService Plus enables users to reset passwords and unlock accounts without IT help. It reduces helpdesk workload and enhances user productivity. Supports multi-factor authentication (MFA) and self-update of user profiles. Improves security and compliance with detailed audit trails and alerts.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ManageEngine
Founded: 1996
United States
www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html

Company Information

Hyperfish
Founded: 2015
United States
www.hyperfish.com

Alternatives

AdminGloves SSPR

AdminGloves SSPR

AdminGloves Private Limited

Alternatives

Employee Directory

Employee Directory

Beyond Intranet
Core Password

Core Password

Core Security (Fortra)
Ascripto

Ascripto

Gyrus Solutions

Categories

Categories

Password Management Features

Credential Management Supported
Multifactor Authentication Supported
Password Generator Not Supported
Password Reset Supported
Password Synchronization Supported
Single Sign On Supported
User Management Not Supported

Self-Service Password Reset (SSPR) Features

Access Control Supported
Alerts / Notifications Supported
Application Security Supported
Compliance Management Supported
Credential Management Supported
Employee Directory Supported
Group Passwords Not Supported
Password Database Not Supported
Password Management Supported
Reminders Supported
Reporting / Analytics Not Supported
Single Sign On Supported
Two-Factor Authentication (2FA) Supported

Single Sign On Features

Biometric Supported
Credential Management Supported
Identity Federation Not Supported
Multifactor Authentication Supported
Password Management Supported
Policy Management Not Supported
Social Sign On Not Supported
User Management Not Supported

Integrations

Active Directory Supported
Microsoft 365 Supported
Azure Marketplace Supported
Business Importer Not Supported
Compas Suite Not Supported
DocPoint Not Supported
GetSig Not Supported
Google Authenticator Supported
Google Workspace Supported
Microsoft Entra ID Supported
Microsoft Exchange Not Supported
Microsoft SharePoint Not Supported
Nexus AP & Payments Automation Not Supported
Nintex Process Platform Not Supported
Oracle PeopleSoft Not Supported
Powell 365 Not Supported
SAP Analytics Cloud Not Supported
Salesforce Supported
Tempus Resource Not Supported
Workday Extend Not Supported

Integrations

Active Directory Supported
Microsoft 365 Supported
Azure Marketplace Not Supported
Business Importer Supported
Compas Suite Supported
DocPoint Supported
GetSig Supported
Google Authenticator Not Supported
Google Workspace Not Supported
Microsoft Entra ID Not Supported
Microsoft Exchange Supported
Microsoft SharePoint Supported
Nexus AP & Payments Automation Supported
Nintex Process Platform Supported
Oracle PeopleSoft Supported
Powell 365 Supported
SAP Analytics Cloud Supported
Salesforce Not Supported
Tempus Resource Supported
Workday Extend Supported
Claim Hyperfish and update features and information
Claim Hyperfish and update features and information