ACPAS

ACPAS

UPAY Technology
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About

Our agile loan management software bridges the gap between standalone administration platforms, payment gateways, and credit bureaus, incorporating the complete finance cycle of any business that provides credit, products, or services on terms. Our software allows your business and your clients to benefit from dedicated, fully integrated, automated business solutions. We make it easy for you to send professional, personalized invoices to your clients and collect payments with our unique, secure payment solutions. We can even integrate your management software with our payment gateway, depending on what your needs are. We have the solution you've been looking for, so talk to us and let us help you find the solution that suits your unique business and market. Our Theme Studio gives you access to our easy-to-use, fully integrated, designer-made templates from which you can create your own bespoke website.

About

The Mortgage Office is the premier loan management platform trusted by lenders around the globe. Leveraging more than 45 years of experience, our comprehensive solution simplifies loan origination, servicing, and fund management while ensuring seamless compliance. Designed for efficiency and reliability, our platform not only enhances operational agility but also fosters sustainable growth for forward-thinking financial institutions. TMO serves private lenders, municipalities, non-profits, and fund administrators with tools built for the full loan lifecycle, including construction draw management, borrower and investor portals, ACH and EFT processing, and integrations with title, document, and credit reporting partners. Compliance features are built in across all 50 states, and the platform currently supports 1,100+ lenders managing over $190 billion in loans. Customers report saving an average of 10 hours per week and cutting operational costs by up to 40%. Visit themortgageoffice.com

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and organizations interested in a loan management software solution to optimize their processes

Audience

Supports private lenders, Mortgage Investment Corporations (MICs), municipalities, non-profits, state and local governments, fund administrators, franchisors, and loan servicing outsourcers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Schedule a demo to get pricing information for your organization.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • I can not think of any pros. It was a disaster from the beginning. They gave a great sales pitch, but it was just a pitch, nothing more.
  • I cant say anything good about this company. They are unprofessional, rude with zero customer service and respect to their customer needs.

Cons

  • To start with they are on the west coast, being three hours behind the east coast. They do not appear to take this into account and when they do reply to an issue it was always after closing time on the east coast. You then return their call, and they reply again after the close of business hours, etc. The integration of historic data was a nightmare, and I found it easier to manually enter the historic than use their tools. Their integration just did not work. For the customer contact page, they have all sorts of unused spaces, but yet have no field to put in extension numbers and notes next to a phone number. I was told to record this on another page and refer to this if need be. There is no way to integrate returned payments. When payments were returned NSF the program did strange things with the interest earned and could not balance. When I asked for an explanation, I was told to “plug” the number. No logical way to track critical dates. If a customer wants a payment to be held or a different amount taken, the program will only work if the payment dates and amounts are changed for all future payments. Then you must go through the whole process again to go back to the original dates and amounts. It does not allow for one time changes. I am the business owner and they were reluctant to deal with me for the onboarding, but instead requested that I hire someone to figure it out and teach me later. I found then very arrogant and so proud of their program that they did not accept shortfalls pointed out to them. They constantly alluded to the fact that they have been around for forty years.
  • Do not sign up with “The Mortgage Office” ; they only want your money. You pay for 1 year upfront for a reason, because after a month you find out everything that was promised to you costs more is not doable. They sold us a $7,000 package that’s not even worth a dollar. We signed up to do commercial loan docs, but we were never able to actually prepare the docs. The system is very complex and you have to program everything yourself. None of this was mentioned to us when we signed up for the product, in fact they say they are one of the best companies for loan docs and the biggest hard money lenders use them. This is a lie and not true. Everything has been a lie from the day we signed up. We called to cancel after a month because the software is slow and not user friendly at all. Spoke to Eric, he is so rude and disrespectful, I asked him for a refund and he just laughed at me and said no refunds.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

UPAY Technology
Founded: 2015
United States
www.upaytechnology.com

Company Information

The Mortgage Office
Founded: 1978
United States
www.themortgageoffice.com

Alternatives

Roopya

Roopya

Geoalgo Technologies Private Limited

Alternatives

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Kwik-Loan

Emphasys
LoanAssistant

LoanAssistant

Integrated Accounting Solutions
SYNDi Loan Manager

SYNDi Loan Manager

IndusFlow Systems
Mortgage+Care

Mortgage+Care

Consulting Plus
VeriLoan

VeriLoan

VeriPark

Categories

Categories

Business Management Features

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Loan Origination Features

Amortization Schedule
Audit Trail
Closing Documents
Compliance Management
Customer Database
Digital Signature
Document Management
Fee Management
Loan Processing
Online Application

Loan Servicing Features

Accounting Management
Amortization Schedule
Application Management
Auto Loans
Automatic Funds Distribution
Business Loans
Collateral Tracking
Collections Management
Compliance Management
Construction Loans
Customer Database
Fee Management
Investor Management
Loan Processing
Student Loans

Mortgage and Loans Features

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

Integrations

DigitalTax Connect
Docusign
Filogix
Microsoft Word
QuickBooks Online
Usio
Xactus360

Integrations

DigitalTax Connect
Docusign
Filogix
Microsoft Word
QuickBooks Online
Usio
Xactus360
Claim ACPAS and update features and information
Claim ACPAS and update features and information
Claim The Mortgage Office and update features and information
Claim The Mortgage Office and update features and information