ACI Case ManagerACI Worldwide
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Related Products
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About
Whether a genuine fraud event or a false positive, how banks manage the customer experience is critical. Give your fraud investigators a complete set of tools to resolve any issue and keep customers satisfied. Ensure that analysts can serve customers efficiently and comprehensively to confirm fraud events. Simplify case creation by utilizing account and contact details from ACI Fraud Management. Create efficient customer correspondence through configurable templates with dynamic data selection. Leverage centralized case details with multiple parameters for searching and appending data. Configure fraud analysts' workflow for simplified case management and increase the speed at which they work cases enterprise-wide. Use dynamic data enrichment, data displays and workflows to create guided workflows, built-in prompts and help-aids to assist investigator’s conduct research and decision-making.
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About
Viddle is a SaaS-based investigation management solution for private investigators and investigators in private and government sectors. Viddle is simple to use and specifically designed to save time in case creation and case management tasks. Viddle facilitates collaboration with other investigators, allowing a primary case investigator to add secondary collaborating investigators from partnering organizations and allocate tasks to the team working on a case. Viddle has built-in video conferencing to facilitate meetings and screen-sharing between investigators. All case evidence is securely stored in Amazon AWS S3 Sydney. Viddle also allows requests of information from parties to a case, such as witness statements and evidence, through online requisitions, eliminating the need for travel to collect case documents.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Banks seeking an investigation management solution to manage their clients
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Audience
Private investigators, private and government investigations and any other organizations seeking a simple, collaborative investigation management platform to accelerate case management and evidence acquisition.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$39/month
- Cancel any time. No lock in contract.
- Try Viddle free for 14 days with all features before signing up. - Monthly pay-as-you-go or discounted annual subscription. - If you would like to pause your subscription, we will be glad to work with you to retain your data accordingly for when you resume. Individual Plan: - $39/month or $390/year - 1 Investigator Account - Ideal for a sole trader - 100GB file storage per month - $10/month per extra 100GB - Unlimited external and internal case corroborators** Team Plan - $249/month or $2,490/year - 6 Investigator Accounts* - $39/month per extra user - 1TB file storage per month - $39/month per extra 1TB - Unlimited external and internal case corroborators** Custom Enterprise: - Teams and Individual accounts to suit your organisational structure - Scalable storage allowance based on forecast data uploads - Custom workflows and notifications - Pricing to suit operating budget *All users in the Team belong to the same investigating organisation. **Case corroborators are existing Viddle users who have finished their trial period.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationACI Worldwide
Founded: 1975
United States
www.aciworldwide.com/solutions/case-manager
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Company InformationViddle
Founded: 2021
Australia
www.viddle.com.au
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Alternatives |
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Categories |
Categories |
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Investigation Management Features
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles
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Integrations
Amazon Web Services (AWS)
Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
Bubble
DMSFACTORY DocumentsPipeliner
Daily
Datacard Secura
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Integrations
Amazon Web Services (AWS)
Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
Bubble
DMSFACTORY DocumentsPipeliner
Daily
Datacard Secura
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