ACI Case ManagerACI Worldwide
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Related Products
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About
Whether a genuine fraud event or a false positive, how banks manage the customer experience is critical. Give your fraud investigators a complete set of tools to resolve any issue and keep customers satisfied. Ensure that analysts can serve customers efficiently and comprehensively to confirm fraud events. Simplify case creation by utilizing account and contact details from ACI Fraud Management. Create efficient customer correspondence through configurable templates with dynamic data selection. Leverage centralized case details with multiple parameters for searching and appending data. Configure fraud analysts' workflow for simplified case management and increase the speed at which they work cases enterprise-wide. Use dynamic data enrichment, data displays and workflows to create guided workflows, built-in prompts and help-aids to assist investigator’s conduct research and decision-making.
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About
Combine fraud and compliance risk management into one, holistic solution providing ultimate control in an omnichannel environment. Protect your organization from fraud and mitigate risk. Effectiv is the modular, centralized risk hub that gets you compliant and fraud-free from day one, with AI & ML models that adapt to your changing organizational needs. One interface that combines all the risk tools you currently use. Utilize a unified API to reduce fraud, stay compliant, and boost operational efficiency. Gain critical insights and streamline your team’s efficiency with a combination of best-in-class data services, internal intelligence, and human intuition. Customize fraud workflows and case lifecycle management, no engineering is required. Visualize threats and monitor bad actors from a customizable dashboard. Quickly investigate suspicious activities, gain insights into fraud ring behaviors, and proactively identify emerging threats.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Banks seeking an investigation management solution to manage their clients
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Audience
Companies and enterprises in search of a solution to mitigate fraud and risk
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationACI Worldwide
Founded: 1975
United States
www.aciworldwide.com/solutions/case-manager
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Company InformationEffectiv
United States
effectiv.ai/
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Categories |
Categories |
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Integrations
Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
DMSFACTORY DocumentsPipeliner
Datacard Secura
Emailage
Entrust Certificate Hub
Google Duo
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Integrations
Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
DMSFACTORY DocumentsPipeliner
Datacard Secura
Emailage
Entrust Certificate Hub
Google Duo
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