ACI Case ManagerACI Worldwide
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EMP IntakeFalcrex Systems
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Related Products
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About
Whether a genuine fraud event or a false positive, how banks manage the customer experience is critical. Give your fraud investigators a complete set of tools to resolve any issue and keep customers satisfied. Ensure that analysts can serve customers efficiently and comprehensively to confirm fraud events. Simplify case creation by utilizing account and contact details from ACI Fraud Management. Create efficient customer correspondence through configurable templates with dynamic data selection. Leverage centralized case details with multiple parameters for searching and appending data. Configure fraud analysts' workflow for simplified case management and increase the speed at which they work cases enterprise-wide. Use dynamic data enrichment, data displays and workflows to create guided workflows, built-in prompts and help-aids to assist investigator’s conduct research and decision-making.
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About
EMP Intake is a Windows desktop workspace for post-incident investigations and organizing evidence files collected elsewhere. Investigators create case records for evidence, people, vehicles, places, assets, notes and findings, then link records to supporting files. The software imports copies, preserves source originals, calculates SHA-256 hashes at intake and logs case actions. Depending on edition, teams can manage chain-of-custody records, build incident maps and heat maps, reconstruct timelines, analyze links among case entities, and export case packages with an audit log and SHA-256 manifest. Recipients can verify exported files without EMP Intake installed. Cases remain on the user's Windows machine; EMP Intake is not a live-surveillance system or a device-extraction tool. It serves corporate security, loss prevention, campus safety, healthcare security and investigative teams handling post-incident reviews.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Banks seeking an investigation management solution to manage their clients
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Audience
Corporate security, loss prevention, campus safety, healthcare security and investigative teams organizing post-incident case files.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$29
An eligible 14-day trial is available with no payment card required.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationACI Worldwide
Founded: 1975
United States
www.aciworldwide.com/solutions/case-manager
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Company InformationFalcrex Systems
Founded: 2026
Canada
empintake.com
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Alternatives |
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Categories |
Categories |
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Integrations
Anthology Apply
Supported
Anthology Encompass
Supported
Anthology Engage
Supported
Anthology Finance & HCM
Supported
Anthology Payroll
Supported
DMSFACTORY DocumentsPipeliner
Supported
Datacard Secura
Supported
Entrust Certificate Hub
Supported
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Integrations
Anthology Apply
Not Supported
Anthology Encompass
Not Supported
Anthology Engage
Not Supported
Anthology Finance & HCM
Not Supported
Anthology Payroll
Not Supported
DMSFACTORY DocumentsPipeliner
Not Supported
Datacard Secura
Not Supported
Entrust Certificate Hub
Not Supported
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