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About

98point6 offers on-demand primary care delivered by board-certified physicians via the ease of a mobile app. Our subscription-based service means you can get diagnosis and treatment or simply consult on a health issue from anywhere. So whether you’re on the go, home sick in bed or multi-tasking throughout your day, immediate care is available on your schedule. On-demand, text-based diagnosis and treatment. No appointments, no travel, no waiting rooms. Expert care from board-certified physicians. Get primary care anywhere, in any context. Not just digitizing the visit, but transforming the experience–we eliminate friction, elevate quality, and give unlimited access for a low flat fee. It’s a better path to health and wellness. Our clinic team uses a proprietary care delivery platform built to make the experience better for both the patient and the provider. Before, during, and after each visit, the platform supports patient safety, quality control, outcomes, etc.

About

Our personalized, guided experience puts people in charge of their health. High-quality, connected care in as little as 60 seconds, all in one place. Our fully configurable experience enhances your existing benefits program and health plan. Simplify access to all your health and care benefits with a personalized app experience. Members can get care in 60 seconds and access a suite of digital tools to find in-network providers, save on medications, and more. We partner directly with providers, COEs, and point solutions to provide a robust ecosystem of high-quality, affordable, appropriate care that covers the full spectrum of member health needs. With shared savings or at-risk pricing for our comprehensive services, you get more and spend less with Transcarent. We've aligned our interests with yours to create more value for you and your team. One contract for the broad spectrum of care, from primary care to specialty care to pharmacy with fast, no-cost implementation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Individuals, employers, and anyone seeking an app to get diagnosis and treatment

Audience

Healthcare providers in search of a solution to improve the quality of care, and reduce costs

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • None. Literally nothing is good about them.
  • I have 98point6 as part of my employer benefit options and it was super simple and fast to get started. Within 45 minutes I was signed up, AI took my intake, chatted with an RN, talked to a MD, and got a diagnosis and prescription sent over to Walgreens. The AI intake bot worked great. The video chat was high quality.

Cons

  • Support is unhelpful and patronizing, especially Julio R. Only sign up for this if you think you’ll never ever have any problems with your insurance, because good luck getting anything resolved. They don’t look you up at all, they just copy and paste from a generic script.
  • Honestly, no cons on my end. Who knew a medical-based software / service could be so great.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

98point6
Founded: 2015
Seattle, WA
www.98point6.com

Company Information

Transcarent
United States
transcarent.com

Alternatives

Alternatives

Synapse

Synapse

Doctor On Demand
Lyra

Lyra

Lyra Health
CareEmpower

CareEmpower

HealthBI
CarePaths EHR

CarePaths EHR

CarePaths

Categories

Categories

Healthcare Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Supported
Care Summaries Supported
EHR-Agnostic Supported
Health Record Access Supported
Intake Forms Not Supported
Lab Results Supported
Prescription Renewals Supported
Secure Messaging Supported
Video Consultations Supported

Integrations

No info available.

Integrations

No info available.
Claim 98point6 and update features and information
Claim 98point6 and update features and information
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Claim Transcarent and update features and information