Blue Yonder Returns ManagementBlue Yonder
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About
8returns is a returns management platform designed to help ecommerce brands retain revenue and generate new sales during the return flow. Customers can exchange items, choose incentivized store credit, or place a new order during the return flow, keeping revenue within the business.
AI workflows automate decisions, communication, and warehouse steps at scale, resulting in fewer tickets, fewer mistakes, and a faster experience for both customers and operations teams. Built-in analytics highlight why products are returned and where brands can prevent avoidable returns.
Our core capabilities are Revenue retention, Exchanges, Store credit and Shop Now features. Brands can keep revenue instead of refunding it, generate additional revenue during return events, lower support and warehouse workload, reduce operational costs through automation, understand and reduce return drivers and ultimately deliver a faster and clearer customer experience.
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About
Drive greater revenue from returns by providing an intuitive customer journey that automatically enables the right decision with every return. Blue Yonder's self-service returns initiation offers customers a convenient and uncomplicated way to initiate returns digitally, wherever they are. Blue Yonder’s Returns Orchestration gives you the data and tools you need to automate intelligent returns decisions. Blue Yonder’s Returns Processing empowers you to quickly and efficiently manage returns in warehouses and stores. Provide customers with a convenient returns process that delivers a more personalized experience, timely communications, and faster refunds. Use automated rules to ensure returns are managed and routed in the most efficient way to reduce costs and increase sustainability. Collect and analyze data throughout the returns process to gain insights into customer behavior and return reasons, enabling more informed business decisions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Modern ecommerce and D2C brands who want to stop revenue leakage, automate operations without losing control and need insights to reduce returns long term.
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Audience
Businesses in need of a tool to connect, align and improve their returns journey and reduce time, costs, and goods in transit
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
€99/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company Information8returns
Founded: 2019
Germany
www.8returns.com
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Company InformationBlue Yonder
Founded: 1985
United States
blueyonder.com/solutions/returns-management
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