Appriss EngageAppriss Retail
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About
8returns is a returns management platform designed to help ecommerce brands retain revenue and generate new sales during the return flow. Customers can exchange items, choose incentivized store credit, or place a new order during the return flow, keeping revenue within the business.
AI workflows automate decisions, communication, and warehouse steps at scale, resulting in fewer tickets, fewer mistakes, and a faster experience for both customers and operations teams. Built-in analytics highlight why products are returned and where brands can prevent avoidable returns.
Our core capabilities are Revenue retention, Exchanges, Store credit and Shop Now features. Brands can keep revenue instead of refunding it, generate additional revenue during return events, lower support and warehouse workload, reduce operational costs through automation, understand and reduce return drivers and ultimately deliver a faster and clearer customer experience.
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About
Safeguard your profits while giving each customer the experience they deserve. Appriss Engage gives retailers real-time protection by leveraging AI to deliver behavior-based recommendations that streamline returns, claims, and appeasements. Unlike other solutions, Appriss Engage uses data from all channels to provide an accurate recommendation on returns and claims. Wherever a consumer connects with a retailer, Appriss Retail is there to protect the transaction against fraud and abuse. Appriss Engage provides real-time recommendations to approve, warn, or deny returns. Engage helps reduce conflict from policy enforcement and bias in-store. It protects the return transaction against fraud and abuse while giving good customers the best possible experience. Fraudulent or abusive returners may also engage with a retailer’s website or call center. A good fraud mitigation strategy requires that all channels are protected.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Modern ecommerce and D2C brands who want to stop revenue leakage, automate operations without losing control and need insights to reduce returns long term.
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Audience
Companies looking for a solution to protect their profits in real time with frictionless returns
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
€99/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company Information8returns
Founded: 2019
Germany
www.8returns.com
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Company InformationAppriss Retail
United States
apprissretail.com/solutions/engage/
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