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About

6clicks is an easy way to implement your risk and compliance program or achieve compliance with ISO 27001, SOC 2, PCI-DSS, HIPAA, NIST, FedRamp and many other standards. Hundreds of businesses trust 6clicks to set up and automate their risk and compliance programs and streamline audit, vendor risk assessment, incident and risk management and policy implementation. Easily import standards, laws, regulations or templates from our massive content library, use AI-powered features to automate manual tasks, and integrate 6clicks with over 3,000 apps you know and love. 6clicks has been built for businesses of all shapes and sizes and is also used by advisors with a world-class partner program and white label capability available. 6clicks was founded in 2019 and has offices in the United States, United Kingdom, India and Australia.

About

Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses; Consultancies and Advisories; Government Departments and Agencies

Audience

ITSM companies seeking a solution to connect people, functions, and systems across their organization

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$100 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.5 / 5
design 4.3 / 5
support 4.7 / 5

Reviews/Ratings

Overall 3.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5

Pros & Cons from Real Users

Pros

  • It is very fast, easy to implement and setup the tool. The Content Library has most of the content any organization wants to comply or benchmark their internal process to the industry requirements. The tool certainly saved lot of effort and time as most of templates are pre-existing in the content library. The Hub and Spoke model and Content Library would help any organization to implement its GRC.
  • Powerful supply chain risk management functionality. Task assignment both within teams and to external third parties for issues identified. Custom analytics tailored to different audiences. The ability to turn policy docs into tasks and assign them for completion. Easily identify gaps between external authorities (legislation, standards etc) and internal policy docs to ensure ongoing coverage. Responses to product improvement suggestions is very good.
  • Integrated AU through "Hailey" automates the mapping process and saves time across the organisation. The ability to proactively identify gaps and intelligently provide guidance is a game changer. Overall the platform is intuitive and the UX is consistently improving.
  • Easy to use web interface, and can simply spin-up new risk management frameworks at the push of a button; content library is comprehensive - provides access to a myriad of risks, controls etc; and hub-and-spoke model works well for a professional services business like ours where multiple client sites can access a central risk hub.
  • "Hailey" - the 6clicks AI automates compliance mapping and saves time and cost and also identifies potential gaps. It's clever! The platform is full of high quality content (developed by 6clicks and the best third party experts) that they are constantly updating so you can be sure your organisation is aware of and managing key risks ranging from cybersecurity, business, pandemic and regulatory (too many to list).

Cons

  • We cannot find any tool that fits every organization requirement. 6Clicks allows us to utilize the tool to our scope or requirement. If I had to pick, then SSO would be the one.
  • SSO is an area that does need to be looked at and simplified.
  • Apart from wanting more and more in the product library - all good so far.
  • I don’t have anything to report as something I didn’t like.
  • No negatives so far. It's a quality product designed to constantly improve and the 6clicks team are a pleasure to work with.

Pros & Cons from Real Users

Pros

  • ServiceNow was used extensively by my uni's IT department, where I worked for a while. We'd have different teams in the system and our users would submit tickets and tag different teams, and ServiceNow was like an email wrapper that kept track of incidents and information that the users would give. It seemed to play well with our other alerting systems and users were mostly able to contact us without issue.

Cons

  • The UI man. This was a few years ago so maybe things are better now but geez dude can you try to select a worse color scheme than blocky grey boxes without a shred of elegance or rounded corners? Ugly as heck and intimidating with dropdown boxes under more dropdowns, and some of the pages weren't intuitive either.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

6clicks
Founded: 2019
United States, Australia, United Kingdom
www.6clicks.com

Company Information

ServiceNow
Founded: 2003
United States
www.servicenow.com

Alternatives

Kollate-it

Kollate-it

Werkflo

Alternatives

Freshservice

Freshservice

Freshworks
ClearGRC

ClearGRC

Clear Infosec
EasyRisk.io

EasyRisk.io

Swiss Security Hub AG

Categories

Categories

Compliance Features

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
Incident Management
ISO Compliance
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

GRC Features

Auditing
Disaster Recovery
Environmental Compliance
Incident Management
Internal Controls Management
IT Risk Management
Operational Risk Management
Policy Management

Risk Management Features

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
Internal Controls Management
IT Risk Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Integrations

Site24x7
ARGOS
Causal
Check Point CloudGuard
Delphix
Google Cloud Identity
Guru
IT-Conductor
KeyedIn
Kloudless
PRODAFT U.S.T.A.
Product 360 Configure
Qorus Integration Engine
Red Hat CloudForms
ServiceNow Digital End-User Experience
Shoreline
StarfishETL
Tenable One Cloud Exposure CIEM
Tenon
formsflow.ai

Integrations

Site24x7
ARGOS
Causal
Check Point CloudGuard
Delphix
Google Cloud Identity
Guru
IT-Conductor
KeyedIn
Kloudless
PRODAFT U.S.T.A.
Product 360 Configure
Qorus Integration Engine
Red Hat CloudForms
ServiceNow Digital End-User Experience
Shoreline
StarfishETL
Tenable One Cloud Exposure CIEM
Tenon
formsflow.ai
Claim 6clicks and update features and information
Claim 6clicks and update features and information
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Claim ServiceNow and update features and information