360HMS360 Mango Solutions
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BellDesk AI72Knots.AI LLC
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Related Products
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About
360HMS is an ultimate management solution to maintain hospitality and customer relationship management by a hotel. 360HMS can be used for managing rooms to engaging with guests in the hospitality industry like at restaurants, hostel, lodges, suites, resorts etc. 100% web based hotel management software. 360HMS is extremely easy to use, without any need of training. The interface is instinctive, with online booking systems that are cool for visitors to use. Also, the hotel staff can manage the internal software systems with no trouble. Cloud based hotel management software assists the hotel employees to work more professionally with less stress and improves their productivity at the same time.
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About
BellDesk AI is a cloud-based hotel bell-desk and guest-service platform for managing luggage and service requests. Guests can contact Sophie, an AI concierge, by voice, text or the guest app; Sophie supports voice in more than 20 languages and in-app requests in five languages. Requests are routed to hotel staff for fulfillment. Staff use a mobile interface to clock in, review and accept jobs, record luggage intake and storage, and communicate with dispatch. Managers can monitor live activity, service-level indicators, department performance, guest metrics and staff leaderboards, and query operational information in plain language. BellDesk AI connects with Oracle OPERA Cloud to retrieve guest names, room numbers and stay dates. The platform also provides SMS notifications and property-specific onboarding for hotels and resorts.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hotels
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Audience
Hotels, resorts and casino hotels with a bell desk, concierge or luggage operation, including bell captains, front office managers, directors of rooms and hotel general managers.
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$375.00/one-time
Free Version
Not Supported
Free Trial
Supported
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Pricing
$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company Information360 Mango Solutions
Founded: 2016
India
www.360mango.com
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Company Information72Knots.AI LLC
Founded: 2026
United States
belldeskai.com
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Categories |
Categories |
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Hospitality Property Management Features
Built-in Accounting
Supported
Catering
Supported
CRM
Supported
Employee Management
Supported
Extended Stay
Supported
Front Office Management
Supported
GDS / OTA Integration
Supported
Group Management
Supported
Guest Experience (GEM)
Supported
Housekeeping Management
Supported
Loyalty Program
Supported
Maintenance Management
Supported
Marketing Automation
Supported
Marketing Management
Supported
Multi-Property
Supported
Online Booking
Supported
Point of Sale (POS)
Supported
Reservations Management
Supported
Reviews Management
Supported
Single Property
Supported
Vacation Rental
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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