Crowdstack

Crowdstack

Crowdstack, Inc.
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About

Empower your organization with the most powerful solution for fundraising and member engagement! 360Alumni is a community & customer relationship management (CRM) platform that helps facilitate seamless alumni networking, communication, and fundraising. Our flexible online alumni directory comes with enterprise-level fundraising capabilities (e.g., turnkey crowdfunding, event planning, and an email campaign manager) and powerful tools (e.g., social networking, alumni search, events, and groups) in a unified platform. Invest in the future of your community by facilitating relationship building, professional guidance, mentor coaching, and skill development. 360Alumni’s Mentorship feature is customizable to fit the unique needs of your alumni and drive peer-to-peer connections that strengthen the bonds within your community. We are here to help you plan, produce, and promote your mentorship program and transform your membership into a valued expert community.

About

Crowdstack Pro is a hosted (SaaS) community and membership platform designed to help engage, retain and grow audiences. Site owners have complete control of their data. Crowdstack includes content feeds, direct messaging, moderation tools, member management/directory, automated rules, gamification, and permissions by role. There is also a turnkey Premium Member ship service where site owners can earn revenue. Everything needed to run an online community. Easily collaborate and communicate with fans, volunteers, constituents, customers, employees, and influencers. Bring everyone together in a public or private (or mixed) space with forums, blogs, photos, videos,

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations needing an online community solution to build strong meaningful relationships

Audience

Businesses, organizations, creatives, groups and clubs

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3,500 per year
Free Version Not Supported
Free Trial Not Supported

Pricing

$49
Plans start at $999 monthly.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 2.3 / 5
ease 3.3 / 5
features 3.3 / 5
design 3.3 / 5
support 2.3 / 5

Pros & Cons from Real Users

Pros

  • See below.
  • We completed their 14 day free trial. We liked many aspects of the offering and felt it offered a lot of customization to meet our needs and it was our intention to sign up for their service.
  • Crowdstack is a very easy to use platform. It provides great support to engage with customers and give you a manageable service to track their needs.

Cons

  • See overall.
  • Their pricing model is way too rigid. The Foundation plan for $399/mo offered nearly everything we were looking for. The only problem was that they use a lot of strange terms on their pages...fortunately, they offer a "custom wording" feature that allows you to change some of those words. Unfortunately, that was the only feature we required from the Complete plan, for which our custom pricing was offered at $999/mo. We didn't require any of the other features included with the Complete plan and couldn't justify $600/mo more for that plan just for the custom wording feature. We gave them several chances to offer a more reasonable pricing solution and win our business. Instead, they remained inflexible. Trust me, when a company that is trying to secure long-term subscriptions is this inflexible at the beginning, you don't want to work with them. Imagine months down the road when you have thousands of users and find out you need something from Crowdstack...how inflexible do you think they're going to be then? My recommendation is to find a more flexible community building solution, like Tribe or the many other community building solutions now available.
  • Overall its an outstanding platform customer engagement tool.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

360Alumni
Founded: 2012
United States
www.360alumni.com

Company Information

Crowdstack, Inc.
Founded: 1998
United States
crowdstack.com

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Categories

Alumni Management Supported
Event Management Supported
Event Planning Supported
Fundraising Supported
Job Board Supported
Mentoring Supported
Social Networking Supported

Categories

Community Supported
Social Networking Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Not Supported
Blogs Not Supported
Data Security Supported
Event Management Supported
Group Management Supported
Media Library Supported
Privacy Options Supported
Real-time Chat Not Supported
Social Media Integration Supported
Social Media Tagging Not Supported
User Profiles Supported

Alumni Management Features

Event Management Supported
Fundraising Management Supported
Jobs Board Supported
Mailing List Management Supported
Member Accounts Supported
Member Communities Supported
Member Directory Supported
Member Portal Supported
Membership Management Supported
Website Management Not Supported

Event Management Features

Attendee Management Supported
Badge Management Not Supported
Conferences / Conventions Not Supported
Exhibit / Vendor Management Not Supported
Gamification Not Supported
Room Block Management Not Supported
Social Media Promotion Not Supported
Sponsorship Management Not Supported
Surveys & Feedback Not Supported
Ticketing Supported
Volunteer Management Not Supported
Weddings / Parties Not Supported

Fundraising Features

Alumni Management Supported
Auction Management Not Supported
Campaign Management Supported
Contribution Tracking Not Supported
CRM Supported
Donor Management Supported
Event Management Supported
Gift Matching Management Not Supported
Grant Management Not Supported
Membership Management Supported
Mobile Giving Supported
Payment Processing Supported
Pledge Management Not Supported
Prospect Management Supported
Raffles / Lotteries Not Supported
Recurring Giving Not Supported
Volunteer Management Not Supported

Job Board Features

Application Management Not Supported
Billing & Invoicing Not Supported
Built-in ATS Not Supported
Discount / Package Management Not Supported
Employer Accounts Not Supported
Job Management Supported
Job Marketplace Supported
Matching Engine Supported
Resume Posting Supported
Resume Search Supported

Mentoring Features

Action Item Tracking Not Supported
Appointment Scheduling Not Supported
Billing & Invoicing Not Supported
Client Management Not Supported
Course Management Not Supported
Goal Management Not Supported
Mentor Matching Supported
Program Management Not Supported
Progress Tracking Not Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Not Supported
Blogs Supported
Data Security Supported
Event Management Not Supported
Group Management Supported
Media Library Not Supported
Privacy Options Supported
Real-time Chat Not Supported
Social Media Integration Supported
Social Media Tagging Supported
User Profiles Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Not Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Supported
Website Management Not Supported
White Label Not Supported

Integrations

Google Analytics Supported
APIANT Supported
Blackbaud Raiser's Edge NXT Supported
DonorPerfect Fundraising Growth Platform Supported
Facebook Supported
Google Calendar Supported
Instagram Supported
Little Green Light Supported
Salesforce Supported
X (Twitter) Supported

Integrations

Google Analytics Supported
APIANT Not Supported
Blackbaud Raiser's Edge NXT Not Supported
DonorPerfect Fundraising Growth Platform Not Supported
Facebook Not Supported
Google Calendar Not Supported
Instagram Not Supported
Little Green Light Not Supported
Salesforce Not Supported
X (Twitter) Not Supported
Claim 360Alumni and update features and information
Claim 360Alumni and update features and information
Claim Crowdstack and update features and information
Claim Crowdstack and update features and information