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About

247Rep is an AI-powered business communication platform that acts like a team of AI employees across WhatsApp, Telegram, email, web, and voice. Each AI rep has skills it can choose mid-conversation, memory across channels, a voice learned from your past chats, and judgment for when to hand off to a human. It can answer questions, look up catalogs, track orders, book appointments, capture leads, verify receipts, follow up on quiet threads, and escalate complex cases without requiring users to build flowcharts. The voice channel provides a real business phone number, natural AI answering, call transcription, outbound dialing, and conference-in support, while the web channel can answer questions and take voice calls from a site. A shared memory keeps customer history consistent across channels, so people do not have to repeat themselves.

About

CogniAgent is an AI agent platform for building virtual employees that talk, act, or do both at once. CogniAgent runs conversation and action on the same canvas, so an agent can check your CRM, dispatch system, or order database mid-conversation and reply with a live answer - no handoff required. Build agents that qualify leads, book appointments, answer questions, screen candidates, or handle order status - across voice, SMS, WhatsApp, chat, and email. Start from a template or describe what you need in plain language with the AI Concierge; no developer needed. With 2,700+ integrations, CogniAgent connects to the tools you already use.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and customer-facing teams wanting to automate sales, support, bookings, follow-ups, and conversations across messaging, email, web, and voice channels

Audience

Small and mid-sized businesses in retail & eCommerce, real estate, insurance, home services, SaaS platforms, marketing agencies, wellness, and other industries - building agents to capture leads, book appointments, and resolve requests without a developer.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.01 per credit
Free Version Supported
Free Trial Not Supported

Pricing

$10
Pay-as-you-go
Free to start. Buy credits from $10.
• 5,000 credits on signup
• Full canvas, all AI features
• 2700+ integrations, templates
• Free messaging channels
• Up to 5 user seats
• Production deployment
• Human chat support activates on first credit purchase
• Credits never expire

Enterprise
Annual prepay, negotiated rate.
• Annual credit package
• Custom user seats
• SSO
• Bring your own LLM API keys
• Extended usage logs
• Fully assisted onboarding + training
• Agents built by CogniAgent team
• Premium support + SLA
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Having WhatsApp, email, Telegram, web widget, and voice all routed through one AI layer means customers get consistent answers no matter how they reach out. The "AI employee" model, each channel rep has its own skills, memory, and judgment on when to hand off to a human, cuts down on repetitive replies without losing the personal touch. The Chief-of-Staff feature is a nice touch too, surfacing only what actually needs my attention instead of me babysitting every chat. Credit-based pricing (no forced subscription) is also a big plus if your volume fluctuates month to month.

Cons

  • Multi-user dashboard access isn't available yet, so only one login per workspace right now, which is a bit limiting for teams. Voice and SMS channels are currently restricted for businesses billing in USD/GBP/EUR. WhatsApp onboarding can also hit approval snags for brand-new business accounts with no prior setup — worth going in patient on that step.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

247Rep
Founded: 2025
Nigeria
www.247rep.app/

Company Information

CogniAgent
Founded: 2024
United States
cogniagent.ai/

Alternatives

Alternatives

CogniCor CIRA

CogniCor CIRA

Cognicor
Cognigy.AI

Cognigy.AI

NiCE Cognigy
Cognigy.AI

Cognigy.AI

NiCE Cognigy
Dialogflow

Dialogflow

Google

Categories

AI Agents Supported
AI Employees Supported

Categories

Agentic AI Supported
AI Agents Supported
AI Voice Agents Supported
Cleaning Services Supported
Conversational AI Supported

Cleaning Services Features

Billing & Invoicing Not Supported
Client Management Not Supported
Dispatch Management Not Supported
Inventory Control Not Supported
Job Management Not Supported
Mobile Access Not Supported
Payroll Management Not Supported
Quotes / Estimates Not Supported
Recurring Appointments Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Work Order Management Not Supported

Conversational AI Features

Code-free Development Not Supported
Contextual Guidance Supported
For Developers Not Supported
Intent Recognition Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Integrations

WhatsApp Supported
Salesforce Not Supported
Shopify Not Supported
Slack Not Supported
Telegram Supported
Zendesk Not Supported

Integrations

WhatsApp Supported
Salesforce Supported
Shopify Supported
Slack Supported
Telegram Not Supported
Zendesk Supported
Claim 247Rep and update features and information
Claim 247Rep and update features and information
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