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About

247Rep is an AI-powered business communication platform that acts like a team of AI employees across WhatsApp, Telegram, email, web, and voice. Each AI rep has skills it can choose mid-conversation, memory across channels, a voice learned from your past chats, and judgment for when to hand off to a human. It can answer questions, look up catalogs, track orders, book appointments, capture leads, verify receipts, follow up on quiet threads, and escalate complex cases without requiring users to build flowcharts. The voice channel provides a real business phone number, natural AI answering, call transcription, outbound dialing, and conference-in support, while the web channel can answer questions and take voice calls from a site. A shared memory keeps customer history consistent across channels, so people do not have to repeat themselves.

About

Humans with Agents drive customer success together. Build and customize autonomous AI agents to support your employees and customers 24/7. An Agentforce Agent is a proactive, autonomous application that provides specialized, always-on support to employees or customers. They're equipped with the necessary business knowledge to execute tasks according to their specific role. Agentforce Service Agents engage customers autonomously across channels 24/7 in natural language. They resolve cases swiftly and accurately because every answer is grounded in trusted data. Set your Service Agent up in minutes using prebuilt templates, or customize fast with low-code. Define clear security guardrails and when to seamlessly escalate to human employees. Agentforce SDRs autonomously answer product questions, handle objects, and book meetings for sales reps. They act and respond accurately, with responses grounded in your business data.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and customer-facing teams wanting to automate sales, support, bookings, follow-ups, and conversations across messaging, email, web, and voice channels

Audience

Sales and customer success teams that need a powerful AI agent solution

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.01 per credit
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Having WhatsApp, email, Telegram, web widget, and voice all routed through one AI layer means customers get consistent answers no matter how they reach out. The "AI employee" model, each channel rep has its own skills, memory, and judgment on when to hand off to a human, cuts down on repetitive replies without losing the personal touch. The Chief-of-Staff feature is a nice touch too, surfacing only what actually needs my attention instead of me babysitting every chat. Credit-based pricing (no forced subscription) is also a big plus if your volume fluctuates month to month.

Cons

  • Multi-user dashboard access isn't available yet, so only one login per workspace right now, which is a bit limiting for teams. Voice and SMS channels are currently restricted for businesses billing in USD/GBP/EUR. WhatsApp onboarding can also hit approval snags for brand-new business accounts with no prior setup — worth going in patient on that step.

Pros & Cons from Real Users

Pros

  • I recently started using Agentforce, and I can honestly say it’s been a game-changer for my sales process. As someone relatively new to Salesforce tools, I wasn’t sure what to expect—but Agentforce made everything incredibly intuitive right from the start. The platform is lightning-fast, and the AI-powered tools help me prioritize leads, craft responses, and track opportunities way more efficiently than before.

Cons

  • Haven't come across any issues yet. So far it's been an A+ experience.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

247Rep
Founded: 2025
Nigeria
www.247rep.app/

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/agentforce/

Alternatives

Alternatives

Lyzr

Lyzr

Lyzr AI
Grok Bot

Grok Bot

SpaceXAI
Cognigy.AI

Cognigy.AI

NiCE Cognigy

Categories

AI Agents Supported
AI Employees Supported

Categories

Agentic AI Supported
AI Agent Builders Supported
AI Agents Supported
AI Employees Supported
AI Sales Agents Supported
AI Sales Tools Supported
AI SDR Supported
Customer Success Supported

Integrations

Agentforce Vibes Not Supported
CollectXpert Not Supported
DDS Not Supported
Gearset Not Supported
Koa Not Supported
Model Context Protocol (MCP) Not Supported
OpenFundraise Not Supported
Outdoo AI Not Supported
Propel Not Supported
SalesWings Not Supported
Salesforce Not Supported
Salesforce Agentforce 360 Platform Not Supported
Salesforce Agentforce Health Not Supported
Salesforce Agentforce Marketing Not Supported
Salesforce Agentforce Net Zero Not Supported
Salesforce Einstein Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Salesforce Marketing Cloud Personalization Not Supported
Slack Not Supported
Telegram Supported

Integrations

Agentforce Vibes Supported
CollectXpert Supported
DDS Supported
Gearset Supported
Koa Supported
Model Context Protocol (MCP) Supported
OpenFundraise Supported
Outdoo AI Supported
Propel Supported
SalesWings Supported
Salesforce Supported
Salesforce Agentforce 360 Platform Supported
Salesforce Agentforce Health Supported
Salesforce Agentforce Marketing Supported
Salesforce Agentforce Net Zero Supported
Salesforce Einstein Supported
Salesforce Marketing Cloud Account Engagement Supported
Salesforce Marketing Cloud Personalization Supported
Slack Supported
Telegram Not Supported
Claim 247Rep and update features and information
Claim 247Rep and update features and information
Claim Salesforce Agentforce and update features and information
Claim Salesforce Agentforce and update features and information