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About
1Channel Merchandising Campaign Management is a cloud-based retail execution tool for FMCG, CPG, and retail brands coordinating in-store campaigns. Teams define campaign objectives and guidelines, assign point-of-sale materials (POSM), and select outlets through store lists and coverage plans. Field representatives use the mobile app to follow instructions and submit store-level photos as proof of placement and execution. Validation rules standardize submissions, while exception handling records cases such as closed or unavailable stores. Supervisors review work through multi-level audits, including L1, L2, and L3 checks. Dashboards summarize campaign coverage, completion, compliance, and performance across outlets, regions, and field teams. The system supports merchandising initiatives such as product launches, in-store promotions, and POSM rollouts, with a web portal for campaign setup and review.
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About
For 30 years, we've worked with grocery, drug, DIY, mass merchandise retailers and their CPG manufacturer partners to solve some of their biggest growth and profit-related challenges - through innovative software solutions. Now, with AI, we're accelerating their return
on investment. Whether it’s to improve customer engagement, supplier collaboration, launch a food-to-go offer or re-imagine your retail space to introduce new in-store services and click & collect, our solutions are proven to deliver. Gain insights from deep customer data and existing sales patterns to optimize pricing and promotion execution - growing customer satisfaction. Whether it’s to improve customer engagement, supplier collaboration, launch a food-to-go offer or re-imagine your retail space to introduce new in-store services and click and collect, our solutions are proven to deliver.
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Platforms Supported
Windows
Not Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
FMCG, CPG, and retail brands running in-store merchandising and POSM campaigns
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Audience
Manufacturing companies in need of a solution to streamline operations, leverage resources and increase profit margins
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingFlexible pricing depends on campaign scale, store count, users, and selected modules. Month-to-month billing and annual commitment plans are available; annual plans offer savings. Secure cloud hosting, mobile app access, campaign tools, training, and support are included.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company Information1Channel
India
www.1channel.co/merchandising-campaign-management
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Company InformationSymphony RetailAI
Founded: 1986
United States
www.symphonyretailai.com/solutions/
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Categories |
Categories |
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Integrations
Simplain Vendor Portal
Not Supported
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