17hats vs. Kundo Comparison


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About For each service you provide, you will create a Project. The Project, much like an electronic file folder, will house all your important information. Service-driven businesses trust 17hats. Members count on our reliability, innovation, and education – just a few reasons that 17hats continues to grow by leaps and bounds. At 17hats, our lean and mean team includes in-house support. All of us work closely together to provide you with the best business automation platform possible. We understand what it takes to succeed in business. Our platform has demonstrated its versatility: Our members span more than 100 different business types. Many members have been with us since we started seven years ago. Our success speaks to our members’ mindset – serious small business owners swear by 17hats.	About Modern tools for better customer service, email, chat, enquiry forum, telephone, social media and FAQ. Kundo provides tools for all digital customer service channels. Conversations from all channels are brought together in the same place, providing you with a simple overview and more control. We know that the provision of top-quality customer service is dependent on more than just having the best tools. We, therefore, want to help you to succeed in all aspects of your customer service. Find out more about our entire range here! To ensure you get the maximum benefit from Kundo’s products, we allocate you with your own Success Manager who will help you to succeed! In addition to helping you to get started, and with the training of your entire team, your Success Manager is always available to answer any queries you might have. As a complement to our products, we work together with our partners to organize courses in how you can best interact with your customers in digital channels.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses in need of a Business Management platform	Audience Companies and businesses seeking a solution to improve their customer service
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $13 per month Billed annually Free Version Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 5.0 / 5 support 4.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros 17hats provides all in one solution. Streamline and standardise the way of tasks. Very much professional and efficient software. Easy to access and manage. User-friendly software. Highly intuitive features. Paperless and effortless workflow. Tracks time and manage to-do-list. Cons Very easy to understand and use software, no dislike till now.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information 17hats Founded: 2014 United States www.17hats.com	Company Information Kundo Sweden kundo.se
Alternatives Practice	Alternatives BlueSEOTools BlueSEOTools.com
HoneyBook	Videotron Business Television Videotron Business
Bloom	CloudBlue
LeapCount	Huggy
Stack360 STACK360 LLC View All	Dashboard OSM FullStac View All
Categories Business Management Supported	Categories Customer Service Supported
Show More Features Business Management Features Billing & Invoicing Supported CRM Not Supported Employee Management Not Supported Financial Management Supported Inventory Management Not Supported Marketing Management Not Supported Order Management Not Supported Point of Sale (POS) Not Supported Project Management Not Supported Purchasing Not Supported Scheduling Not Supported Time & Expense Tracking Supported Training Management Not Supported Vendor Management Not Supported	Show More Features Customer Service Features Alerts / Escalation Supported Appointment Management Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Supported Live Chat Supported Performance Metrics Supported Queue Management Not Supported Self Service Portal Supported Social Media Integration Not Supported Surveys & Feedback Not Supported Virtual Assistant Not Supported Workflow Management Not Supported
Integrations AccessOwl Supported Axis LMS Supported Facebook Supported Freedom Merchants Supported Google Calendar Supported QuickBooks Online Supported RealWork Supported Shift Supported ShootProof Supported Square Appointments Supported Square POS Supported Square Payments Supported Square for Retail Supported Stackreaction Supported Wufoo Supported Show More Integrations View All 16 Integrations	Integrations AccessOwl Not Supported Axis LMS Not Supported Facebook Not Supported Freedom Merchants Not Supported Google Calendar Not Supported QuickBooks Online Not Supported RealWork Not Supported Shift Not Supported ShootProof Not Supported Square Appointments Not Supported Square POS Not Supported Square Payments Not Supported Square for Retail Not Supported Stackreaction Not Supported Wufoo Not Supported Show More Integrations
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