+
+

Related Products

  • CXT Software
    70 Ratings
    Visit Website
  • Shippo
    911 Ratings
    Visit Website
  • FrameworkLTC
    48 Ratings
    Visit Website
  • Wash-Dry-Fold POS
    125 Ratings
    Visit Website
  • Vibe Retail
    83 Ratings
    Visit Website
  • Tremendous
    1,834 Ratings
    Visit Website
  • Building Logistics
    186 Ratings
    Visit Website
  • Flowspace
    316 Ratings
    Visit Website
  • Descartes Sellercloud
    98 Ratings
    Visit Website
  • Curbside Laundries
    63 Ratings
    Visit Website

About

17TRACK is a comprehensive, all-in-one global package tracking platform that supports over 2,500 carriers and 190 airlines worldwide, including major services like USPS, UPS, FedEx, and DHL. It offers real-time updates with 99.9% tracking accuracy, automatically recognizing more than 80% of carriers to provide precise tracking numbers and complete delivery statuses. Users can monitor shipments across multiple platforms, including desktop websites, mobile devices, and a WeChat mini-program, making global tracking more accessible. For ecommerce sellers, 17TRACK integrates with major platforms such as Amazon, eBay, and Shopify, facilitating automatic order synchronization and reducing manual operations. It provides intuitive visibility of order information, detects abnormal delivery statuses for timely action, and offers analytics on delivery statistics and sales performance. Additional features include batch order importing and tracking data exporting.

About

Every day, tens of thousands of e-commerce retailers rely on ShipStation to solve the day-to-day challenges of importing orders and processing shipments. The trusted leader in shipping software since its founding in 2011, ShipStation helps online sellers scale their businesses and deliver exceptional customer experiences, with an intuitive online solution that allows them to efficiently ship orders — wherever they sell and however they ship. The multi-channel and multi-carrier platform offers the most integrations of any e-commerce solution, with more than 300 partnerships with leading shopping carts, marketplaces, carriers and fulfillment services, including FedEx, USPS, UPS, Amazon, Shopify, and BigCommerce. ShipStation is headquartered in Austin, TX and is a wholly-owned subsidiary of Stamps.com (Nasdaq: STMP).

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Ecommerce businesses requiring a solution for tracking packages globally with real-time updates

Audience

Online merchants selling on multiple platforms (eBay, Amazon, etc.)

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

$9.00/month
Starter - $9 per month
Bronze - $29 per month
Silver - $49 per month
Gold - $69 per month
Platinum - $99 per month
Enterprise - $159 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.8 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Efficient Order Management: ShipStation excels in streamlining order fulfillment. Its intuitive interface simplifies the process, allowing for quick and hassle-free order management. Multi-Carrier Support: The platform supports multiple carriers, providing flexibility and choice. This feature is invaluable for businesses with diverse shipping needs, ensuring compatibility with various carriers. Automation Features: ShipStation's automation capabilities significantly reduce manual efforts. Automated workflows for labeling, tracking, and communication enhance efficiency, saving time for other critical tasks. E-commerce Integration: Seamless integration with major e-commerce platforms facilitates a smooth workflow. This ensures that order data is synchronized accurately, preventing errors and reducing the risk of fulfillment issues. Insightful Reporting Tools: The reporting tools offer valuable insights into shipping performance. Analytics and reports empower businesses to make informed decisions and optimize their shipping strategies.
  • For small to medium-sized businesses, shipping products can be a logistical headache. ShipStation made it simple for me to track my shipments and swiftly delete them from inventory.
  • Our company uses ShipStation integrated with our Lightspeed eCommerce site. Once everything is setup, it works like a charm. Packages are just a few clicks away from being sent and the customer automatically receives the shipping confirmation and tracking information- which we have setup to be sent on our branded landing page. Need to split a shipment? No problem.
  • Easy to use for integrating shipping on your ecommerce store. I like how easy it is to use and works seamlessly.

Cons

  • Learning Curve: While the platform is user-friendly, some users may experience a learning curve initially. Training and onboarding resources may be beneficial for new users. Cost Consideration: Depending on the scale of operations, the pricing structure may be a consideration. For smaller businesses, the cost may be relatively higher compared to alternative solutions. Customization Complexity: Advanced customization may require a deeper understanding of the platform, making it less accessible for users who are not well-versed in customization processes. Occasional Glitches: Some users have reported occasional glitches, such as delayed syncing or display issues. While these are infrequent, they can impact operational efficiency.
  • ShipStation should be more user-friendly. It also lacks a robust reporting system. On this platform, I'd like to be able to dive into my sales statistics.
  • The only critique I have is that we would love to be able to have the shipping cost automatically add in package insurance for selected items. There are times when the shipping cost exceeds what we have charged the customer- this is typically only when insurance is necessary.
  • There's not really much for cons for ShipStation.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

17TRACK
United States
www.17track.net

Company Information

ShipStation
Founded: 2011
United States
www.shipstation.com

Alternatives

Alternatives

MyOrderDesk

MyOrderDesk

Print Reach

Categories

Categories

Amazon Seller Tools Features

A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Competitor Analysis
Content Management / Optimization
Conversion / ROI Tracking
Customer Data Management
Email Marketing
Feedback Management
Inventory Management
Keyword Tracking / Research
Order Management
PPC Ads Management
Price Optimization
Rank Optimization
Refund Management
Review Management
Sales Tracking / Analysis
Shipping Management
Trend Analysis

Distribution Features

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Logistics Features

3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Order Management Features

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Integrations

Amazon
Shopify
UPS Ready
AIMS360 Apparel Software
APIANT
Acctivate Inventory Software
Alluvia
Brahmin Solutions
Celigo
Cognito Forms
Daasity
FedEx Ship Manager
Linnworks
Onport
OpenCanvas
Order Desk
Quickwork
Volusion
Walmart
Weebly

Integrations

Amazon
Shopify
UPS Ready
AIMS360 Apparel Software
APIANT
Acctivate Inventory Software
Alluvia
Brahmin Solutions
Celigo
Cognito Forms
Daasity
FedEx Ship Manager
Linnworks
Onport
OpenCanvas
Order Desk
Quickwork
Volusion
Walmart
Weebly
Claim 17TRACK and update features and information
Claim 17TRACK and update features and information
Claim ShipStation and update features and information
Claim ShipStation and update features and information