Best Collaboration Software for Twilio - Page 2

Rake replaces LiveChat and similar website chat applications. Rake replaces Slack and similar work messaging applications. Rake is a connected, infinitely searchable chat and messaging platform. Rake is omnichannel first to help you connect everywhere with everyone. Studies show that live chat on your website improves lead conversion by up to 4x. Rake's customizable chat widgets for your websites and landing pages require a minimal javascript implementation and do not slow down web page-load or performance. Plugins are available for popular CMS and eCommerce platforms. View live visitors on your website, including visitor geo-location, duration of the current session, previous visits, pages viewed, current page viewing, and other useful statistics. Then, when the moment is just right, craft a custom invitation to chat.

Cardina is a customer engagement platform designed to enhance support and sales interactions by enabling real-time visual guidance on customers' screens without requiring downloads or meeting links. Its co-browsing technology allows agents to see, draw on, and control customers' screens, facilitating faster issue resolution and improved customer satisfaction. Cardina integrates seamlessly with existing tools, offering features like session recording, data masking for security, and compatibility across various devices and web technologies. The platform is trusted by leading customer experience teams and has been shown to reduce handle times by up to 41% and boost first-contact resolutions by 47%. Cardina offers flexible pricing plans to cater to businesses of all sizes, from startups to enterprises.

With Workiom, digitize your paper archive and fully automate your operations among employees, and receive customer orders online. Increase your productivity, and get real-time reports! Gain perspective and insight by instantly creating custom performance reports based on your data. Keep up to date on the progress of your projects and tasks at a glance. View your schedule, tasks, appointments, and everything else that's going on in the week ahead. You can also view the schedules for previous and upcoming weeks. Make it easier to get all your team members working seamlessly together. Create an innovative model of your idea, and gather all the necessary processes and categories in one place. You can now manage it all in one connected workspace!

The team inbox and chat tool that empowers teams to truly collaborate around email, SMS, WhatsApp, Twitter, Messenger, live chat, and more. We redesigned the inbox with a business-first collaborative experience in mind. With Missive, teams focus on growing their business. Everything you need to get the job done. The Team Inbox is offered as a powerful workflow setting for your shared accounts and addresses.

With our secure co-browsing solution you can interact with your customers while having an audio & video conversation directly from your website or app. Increasing customer satisfaction has never been easier. With co-browsing you can show your users how to navigate your site or app, make a purchase, help them fill in a form, give suggestions and much more with audio & video capability. Users won’t need to install any plugins or software. Together with our partner LivePerson, we now have a new type of engagement called Messaging which takes Live Chat to the next level, adding flexibility. We have integrated popular 3rd party channels like Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, Apple Business Chat and more, agents can receive these Messaging engagements right inside Dynamics 365!

Go beyond traditional messaging with Aritic Swarm. Engage in interactive messaging with text formatting, emojis, sharing, and internal team collaboration. Seamlessly collaborate with your entire team as well as other teams to get work completed faster and drive business growth. Share media, videos, and files with anyone and everyone instantly by simply uploading it from your computer. Do more than one-on-one messaging. Create groups, make video calls, format texts like bold, italics, and more. Turn discussions into real actions. Push your team a step ahead towards smart collaboration by creating and assigning tasks within Aritic Swarm rooms. Like marking important messages in your inbox? But why wait for an email. Mark and save your valuable discussions to tag later and keep pick up from where you left; or just use it as a reference. Aritic Swarm Meetings are compatible on mobiles and desktops alike.

Dovetail Software provides an HR Service Delivery Experience that includes HR Case Management, Employee Portal, HR Knowledge Management and Reporting & Analytics that enables HR to achieve excellence in HR Service Delivery and meets the needs of a modern HR team. These needs include enhancing the Employee Experience and improving HR Experience of delivering HR services. Founded in 1996 as a CRM (Customer Relationship Management) company based in Austin, Texas, Dovetail Software started life focusing on the Customer Service and Support market offering and implementing products to large scale enterprise organizations. In 2008 we shifted focus and created products for global workforces, specifically HR Service Delivery, with our current product lineup - Employee Portal, HR Case Management , HR Knowledge Management and Reporting & Analytics.

Poppulo is the leading communications and workplace experience software company. The Poppulo Harmony platform helps enterprise organizations achieve more by effortlessly connecting their employees, customers, and workplaces through omnichannel employee communications, digital signage, and workplace management. Poppulo’s 6,000+ customer base is representative of the world’s most successful companies, including 47 of the Fortune 100.

Stop using multiple tools to meet your wellness, communication, and engagement needs separately, when you can bring everything together on one platform. Your users deal with a disparate set of single purpose tools and apps creating confusion, lowering engagement, leading to higher costs and a more complex workflow for all involved. What you need is a wellness, communication, engagement, & challenges platform that organizes, integrates, and communicates the entirety of your services and benefits offerings even as they change over time. Our modular, customizable employee platform highlights and delivers tools based on each users specific needs eliminating clutter, increasing utilization, and providing an overall better experience.

​TeamworkAR is an enterprise-ready augmented reality platform designed to enhance workforce interaction, training, and customer experience. It offers real-time AR collaboration tools, including shared workspaces, videoconferencing, remote guidance, and hands-free AI-based voice search, facilitating seamless communication across teams. The platform's feature-rich visualization tools, such as rotate, draw, annotate, and image recognition, create immersive environments with rich real-life visuals. TeamworkAR integrates with service ticket platforms, eLearning courseware, and learning management systems, building a dynamic platform for various enterprise needs. Its analytics capabilities allow users to save AR sessions, track timestamps for compliance, and monitor the usage status of learning materials. The platform also provides expert AR content development for end-to-end solutions without the need for additional agencies or development staff.