Best Chargeback Management Software in the USA

Never respond to another chargeback! Stop wasting your time responding to chargebacks or losing money. ChargeSentry wins back your revenue automatically! 1. Simple transparent monthly pricing 2. No Integration required - Instantly connect your merchant account 3. Fully automated - We enrich and respond to your chargebacks automatically. We back our service with a risk-free guarantee - If we don't win the value of our subscription, you get your money back! Responding to your chargebacks is clumsy and time-consuming. Ineffective responses and lack of proper evidence cause poor results. Other chargeback response services require long contracts, lengthy integration, and usually still require you to do something. We started ChargeSentry to help small and medium-sized e-commerce merchants, just like you, eliminate the friction of responding to your chargebacks and ending revenue loss.

FUGU offers a multi-tier self-learning fraud-prevention strategy. Unlike other solutions, FUGU's fraud-detection software tracks online payments post-purchase, as EVERY PAYMENT COUNTS! WORKING MONTH-2-MONTH - ZERO RISK, NO COMMITMENT! FUGU reduces false transaction declines by 50%, wins chargeback disputes by 85%, and identifies fraud attacks, including cases of friendly fraud. FUGU also offers a chargeback liability shift service, covering fraud and authorization reason codes. As part of FUGU's motto - "EVERY PAYMENT COUNTS", we offer a unique KYC system for automating verification processes and increasing its success rate to the highest rates in the industry. FUGU is a must-have solution for any business that accepts online payments, such as: 1. eCommerce websites - supporting all platforms (including the Shopify app) 2. Payment getaways 3. SaaS 4. Investments companies \ exchanges 5. Gaming\Casino 6. Banks, creditcards, etc 7. Chargebcks guarante

BlueSnap's All-in-One Accounts Receivable Automation solution, formerly Armatic, is the highest rated software solution for Payment Processing, Billing/Invoicing, Recurring Billing and Subscription Management. Billing and Invoicing: Create beautiful invoices with our powerful invoice editor synced into your accounting system. Provide a customer portal, automatic charging, payment collection, and apply late fees. Recurring Billing & Subscription Management: BlueSnap provides enterprise-class subscription billing management for fast-growing businesses worldwide. Enable trial periods, manage plans, or prorate subscriptions. Payment Processing: BlueSnap is processor agnostic and provides integrations to all types of payment solutions from credit card payments, ACH, SEPA to wires. We handle partial payments, automatic failed payment retry, and automatic payment recovery.

Chargebacks911® provides true end-to-end chargeback prevention and remediation technology. Their unique approach to risk mitigation and profit recovery is based on real-world experience and proven results. Cb911’s global, scalable solutions and exclusive technologies enhance every touchpoint in the chargeback chain. From standardized processes for banks & FIs, to award-winning chargeback prevention/revenue recovery for merchants, their patent-pending mix of AI and human analysis maximizes chargeback management. Designed for fast, flexible implementation, the company’s products are 100% agnostic for seamless integration with existing systems. Maintaining PCI1 (highest level) and SOC 2 compliance ensures all security standards are met or exceeded. Chargebacks911 boasts more integrations and partnerships—as well as more experience and data on the chargeback process—than any other provider. Cb911 has been named Best Chargeback Management Program, Best B2B Software and more

Chargeback is an automated chargeback prevention service designed to do exactly what its name suggests—prevent chargebacks. This innovative platform alerts you to transactions where a customer has just initiated a chargeback request, enabling you to automatically refund these transactions before they escalate. This proactive approach significantly reduces your chargeback rate, leading to lower fees and fewer disputes with payment processors. The system's automated alerts notify you of incoming chargeback requests 24-48 hours before they are officially filed, giving you ample time to issue a refund and prevent the chargeback from proceeding. Chargeback operates seamlessly in the background, providing peace of mind and maintaining positive relationships with payment processors. There are no onboarding fees, contracts, or monthly minimums. You only pay when Chargeback provides an alert, making it a cost-effective solution tailored to your needs.

Chargeblast helps subscription SaaS and e-commerce merchants defend against chargebacks. Merchants use chargeblast to lower their chargeback rate to 0% so they are not at risk of being kicked off their payment processor (e.g., Stripe, Shopify). Chargeblast is protecting over $1bn in annual transactions.

Industry-leading protection for the entire customer journey – from account creation and login to payments and disputes. Reduce chargebacks, manual reviews, and false positives to increase approval rates and revenue. Identity Trust is the ability to establish the level of trust for each identity behind every payment, account creation, and login event. Linked by AI, Kount’s Identity Trust Global Network TM combines trust and fraud signals from 32 billion annual interactions to block fraud in real-time, and to enable personalized customer experiences. Quick and accurate identity trust decisions deliver safe payments, account creation and login events while reducing digital fraud, chargebacks, false positives, and manual reviews. Decrease false positives. Reduce false positives and friction. Take the guesswork out of decision orders. Accurate identity trust decisions can prevent false positives that can cause friction for good customers. Accept more good orders and increase revenue.

Fight deductions, meet OTIF goals, and maximize cash flow in the built-for-you platform, powered by machine learning. See every dollar that’s taken from your checks and dispute deductions in less than thirty seconds! No more manual data entry. Get clear analysis to discover and resolve issues in your supply chain before they hit your bottom line. Retail deductions shouldn't decimate your cash flow. We'll show you every deduction in one place and help you fight back. Say hello to higher recovery rates. Say goodbye to filling out long and tedious forms with one-click deduction disputes. We'll monitor the status of your disputes for you and notify you of updates from the retailer. We automatically locate all of the documents you need to successfully dispute invalid deductions, like Proofs of Delivery and Bills of Lading, and automatically attach these to your disputes.

Stop Card-Not-Present (CNP) fraud and raise approvals backed by a 100% no fraud chargeback guarantee. The time, resources, and expenses spent on dealing with chargeback fraud is a huge burden for most merchants. Worse still, the fear of payment fraud can result in 3% of legitimate transactions being declined—making the fear of fraud more costly than chargeback fraud itself. Payment Guarantee ensures that every approved transaction is free of fraud and removes liability for chargebacks—all while increasing approved transactions through best-in-class, accurate detection. Inaccurate fraud detection often declines legitimate transactions. Vesta’s machine learning intelligence raises your approval rate by an average of 10% while keeping you safe. Gain insights from Vesta’s 26 years of fraud expertise that help you stop payment fraud based chargebacks and stop wasting time and resources on chargeback remediation.

iNymbus automates your deductions and chargebacks using RPA technology at 1/6th the cost and 30x faster than manual methods. Specialized Robotic Process Automation (RPA) uploads denied claim packets to retail vendor or shipper carrier portals and submits disputes on our customer's behalf. Not only are processing costs reduced dramatically via the elimination of manual labor, but companies can take back revenue from previously invalid and undisputed retailer and shipper claims, like shortages, chargebacks, returns, and pricing, etc. Boost your Amazon and Walmart credit and collections team using iNymbus DX. Our RPA and AI technology auto-resolves claims at 1/6th the cost of manual method. Contact us for a 60 minute exploratory phone call to assess your business processes. We will have you walk us through what types of documents you gather, like PODs, invoices, orders, etc., and where you gather them from.

Verifi stands above the crowd as an innovative and reliable partner, dedicated to creating simple solutions that deliver value for today’s sellers, issuers, and acquirers. We work hand-in-hand with our partners to provide solutions that are scalable to your business needs. Sellers can process refunds or cancellations for non-fraud and confirmed fraud, avoiding a dispute. Verifi’s expert team handles all dispute management to maximize wins and recover revenue lost to disputes. Cardholder can review enhanced seller and transaction data to confirm purchases. Improve cardholder experience with enhanced details in online and mobile banking. Obtain automated, real-time resolution for pre-disputes based on seller-defined rules. Supports a better cardholder journey with fast and final resolution. Issuers already sending dispute traffic, globally connected to sellers.

With chargebacks on the rise, merchants need simply, effective chargeback management software. Worldpay Disputes Defender is your answer to managing costly and time-consuming chargebacks. Let's let you focus on your top priority–running and growing your business. As the world’s largest enterprise payment solutions processor, we’ll provide the innovation and technology you need to grow and expand, around the world. We’ll enable the connections you need to get control of your payments, all from one provider. Worldpay from FIS delivers the reach, revenue and responsiveness to take payments into the future. Evolve your bank when and how you want with the cloud-native modular core platform that scales. Disputes Defender is a comprehensive chargeback solution for businesses just like yours. Let's let you focus on your top priority–running and growing your business.

Businesses of all sizes, from startup merchants to large financial institutions, use Midigator technology to prevent, fight, and analyze chargebacks. Midigator provides a comprehensive, multi-layer approach to resolving disputes and preventing chargebacks. Refund transaction disputes to avoid chargebacks, prevent threshold breaches, and keep merchant accounts in good standing. Identify the underlying reason for transaction disputes and solve issues at their source. Trade temporary solutions for long-term prevention. Match chargebacks to their original order data to more easily locate compelling evidence and deliver a complete reporting experience. Optimize ROI. Only fight what you can win, customize responses by reason code, and pay less to recover more revenue. Manage chargeback responses with unmatched efficiency. Minimize labor-intensive, time-consuming tasks.

Integrated with many popular payment gateways. This allows us to update records and retrieve disputed transaction data. Track the lifecycle of a disputed transaction from an RMI to a pre-arbitration response. Review dispute events with attached documentation. System webhooks can be used to be sent when new chargebacks or alerts are created. OnChange status changes on records can be sent for chargebacks or alerts. We utilize specific functions from a CRM to help mitigate risk. Cancelling orders, blacklisting customers, adding notes are included features of our system. Collaborative data reporting specifically designed for disputes. Many unique reports can help deliver insights quickly for decision-making. Our Merchant API allows merchants to add new MIDs instantaneously for services. This eliminates set up forms, spreadsheets and welcome emails/calls. New advanced software will search and auto-match transactions to disputes and for alerts.

Nexio is an innovative payment technology designed to manage the chaos of payments. It is a leading provider of tech-enabled payment data and processing solutions for multiple verticals, including Direct Sales, SaaS, ISO's, and merchants. Nexio was built for global commerce. Nexio offers you a straightforward API that will drastically speed up your time to market. Get started today and consolidate your payment infrastructure into one single integration point. Nexio has gateways that allow you to accept these 3DS enrolled credit cards and provides the iframe for your shopping cart. When completing the transaction, the customer uses the prompt to type their additional password. If the password is invalid, then the transaction is denied. 3DS is similar to two-factor authentication. Although not required in every country, adding this feature into your payment processing allows you to accept credit cards enrolled in 3DS.

PAAY is a leading innovative consumer authentication service for the modern merchant. We increase payment authorizations, eliminate chargebacks, and help merchants meet compliance requirements. Millions of purchases are made around the world every minute. All it takes is a click or a tap, and in that millisecond of a purchase, lives PAAY. It’s hard enough to make sales online, let alone lose them to fraudulent chargebacks or false declines. As a certified provider of EMV 3-D Secure, we authenticate buyers to protect purchases for merchants. PAAY provides issuers with additional data, so they are better informed and accept more payments. PAAY provides you with authentication data to improve internal fraud algorithms and risk-based workflows. PAAY decreases time and resources spent on disputes, manual reviews, and fraud prevention.

Our system automatically generates & submits highly customized responses proven to increase your dispute win rate. We use advanced ML algorithms to predict & cancel orders that will result in a chargeback, allowing you to accept more orders and scale with confidence. We fight thousands of disputes monthly, allowing us to split test dozens of approaches. This means your responses will be data-driven and extremely effective. You can use Disputifier on as many Shopify stores as you want. However, each store will have a different Disputifier account. This allows you to customize your response templates and notifications to fit each store perfectly! Disputifier is your one-stop solution to preventing and fighting disputes/chargebacks. We use advanced algorithims and AI to analyze thousands of data points and make the most informed decisions possible.

Chargeback Management on Autopilot, Reclaim More Revenue. ChargePay uses AI to helps you automatically contest, manage, and win chargebacks disputes without the burden of manual effort. Start winning over 80% of chargebacks while you sleep with Chargeback Management. ChargePay automatically creates winning representments for new chargebacks using AI. Respond to chargebacks in real-time and get faster resolution with ChargePay. Win record number of chargebacks and recover up to 80% of previously lost revenue. Everything is powered by AI making the entire management is completely hands free. ChargePay AI learns to identify chargeback fraud and counters them automatically protecting your business. ChargePay AI responds to chargebacks as they arise using auto-generated representments that boost your win rate. Respond to chargebacks as they arise in real time AI-powered representments that boost win rate. No manual effort, hands-free convenience.

eCommerce fraud prevention that merchants and companies can trust. Signifyd’s Commerce Protection Platform comprises three distinct solutions — Revenue Protection, Abuse Prevention and Payments Optimization, that together remove the stress of eCommerce fraud prevention, abuse and payment regulation and thereby free retail professionals to focus on vital business initiatives and strategies. With cybercrime and devastating data breaches on the rise, it’s easy to give in to fear. Learn how to protect your business while supporting commerce across channels, across borders and with seamless checkout. Harness our global Commerce Network™ to create seamless customer experiences while eliminating fraud and abuse. Signifyd’s 100% financial guarantee against fraud and abuse gives you the confidence to automate payments at scale. Shopper knowledge is power. Signifyd helps merchants approve 5‑7% more orders on average.

Bolt is the first checkout experience platform. To date, online checkout remains a stubbornly high-friction experience. Online businesses can either invest valuable developer resources into building an entirely homegrown solution or integrate an existing ecommerce platform’s native checkout at the expense of brand flexibility. Bolt is on a mission to perfect the checkout experience for online retailers through optimized checkout, conversion-focused fraud detection, and seamlessly integrated payments.

Ethoca is working with merchants and card issuers around the world to deliver a new range of in-depth purchase details to consumers when and where they need it most. Not only does this create an exceptional customer experience, it also stops friendly fraud and drives digital transformation. But that's just the start! When fraud strikes, recover your losses with ease. They cost time and money. Let's blow them away. Don't mistake customers for criminals — it hurts your bottom line! Your logo is a symbol of everything your business stands for, and a clear visual cue your customers recognize and trust – but that’s not all. Thanks to collaborations with leading financial institutions, we’ve transformed your logo into a powerful tool that gives consumers clarity around what they bought and who they bought it from. The goal? Eliminate transaction confusion, reduce chargebacks, extend brand presence, and elevate the customer experience.

Sift’s Digital Trust & Safety suite is every fraudster's nightmare. We secure your business at scale support explosive growth. Proactively stop account takeover, payment fraud, and scam content from destroying your brand's integrity. So: what’s your goal?

As a merchant, nothing is more important to your company than revenue. We believe fraud should never prevent you from realizing that revenue. We also believe your fraud protection solution should never get in the way of your customer experience. ClearSale provides the only complete fraud solution that addresses chargebacks and false declines — ensuring you can maximize your revenue and approve every order your good customers place with you. For website orders, as soon as the customer lands on a website page, we know where the customer came from, and we monitor the customer’s browsing activity. The algorithm is customized with fraud rules created specifically for your business, and runs on a powerful machine learning platform that quickly adapts to your unique fraud risk profile. Our fraud analysts are trained to look for reasons to approve your orders — not decline them.

There’s a better way to manage fraud and disputes. Quavo’s Disputes as a service offering features automated software, human intelligence services, and AI technology that combine to fully automate your fraud and dispute process. Stop letting manual processes and regulatory deadlines hold you back. With Quavo, financial institutions and Fintech organizations can reduce losses, ensure compliance, and deliver real-time resolutions, all while significantly reducing operational overhead. Start automating for tomorrow, today. It’s time to modernize your fraud and dispute management process. Stop relying on manual workflows, spreadsheets, and PDFs and start leveraging automation, AI technology, and human intelligence solutions with Quavo’s Disputes as a Service offering. Quavo's experts comb through pages of regulatory bulletins and apply the latest updates to our software so your team can focus on strategic business goals unhindered.

MidMetrics™ brings clarity to chargeback management for enterprises by integrating chargeback prevention, dispute resolution and analytics in a single platform. Monitor and report on all of your chargeback activity in one place. Stop building spreadsheets! Quickly view and respond to all chargebacks and prevention alerts in one place. Eliminate the guesswork! Accurately pinpoint what's driving chargebacks up and monitor and track performance of all merchant accounts. No more logging into multiple portals or waiting for monthly reports! Access real-time chargeback and merchant account reporting. All of the chargeback services, software and support your business needs. Tools and insights for managing chargebacks, protecting merchant accounts and minimizing revenue loss. Automatically pulls in chargeback and alert details from your providers. Stop logging into multiple portals. Consolidates all your chargeback data. Pinpoint and address vulnerabilities that are driving your chargebacks up

ChargebackHelp provides merchants with full-spectrum dispute coverage against fraud, friendly fraud, and chargebacks. CBH+ integrates your transaction data with the most effective tools to deflect disputes, resolve chargebacks and recover revenue from friendly fraud. ChargebackHelp prevents disputes, reduces chargebacks and recovers merchant revenue lost to fraud. Our platform simplifies the dispute process into a single endpoint where you can monitor all your disputes and understand the process accurately, in dollars and sense. Reduce chargebacks by up to 40% and win disputes through representment. It’s your revenue; keep it with ChargebackHelp. CBH+DEFLECT extends the merchant’s reach into disputes at the point of cardholder inquiry. Transaction data is sent in real time for the cardholder and their bank to access on demand. So when a cardholder calls their bank to raise a dispute, your company information prevents them from raising disputes in the first place.

Data security, compliance rules, regional differences, the payments industry is complex. And sometimes that complexity can break down communications between FIs and merchants, but we're here to help. Our cloud-based platform is modular, flexible, and infinitely scalable to grow dynamically with FIs, resellers, and their clients...without requiring extensive new investments. The Fi911 platform is the most cost-efficient merchant life cycle management tool in the payments industry, whether you’re a large-scale enterprise or a growing small- or medium-sized business. Collaboration in a cloud environment means a wide range of your clients can easily be granted differing degrees of access and control over the same data. The Fi911 business and technical teams offer unprecedented expertise and industry experience. We work with to deliver custom-coded white-label solutions that are right for your needs and your budget.

Concourse – Disputes is a powerful disputes workflow management system that manages the chargeback life cycle from initial claim entry to final resolution for both card issuers and acquirers. Concourse – Disputes manages all aspects of the disputes management process for electronic payment transactions such as credit card, debit card, ATM, POS, and mobile transactions. This includes the creation and management of retrieval requests, chargebacks, representments, arbitration, and other dispute-related activities. Manage dispute activity based on the entire transaction life cycle. Control the initiation of dispute activities based on the characteristics of each transaction. Generate adjustments, chargebacks, representments, and other dispute-related activities. Automate the administration of network-specific dispute regulations such as Visa, MasterCard, Discover, and American Express. Integrate internal processing procedures as workflow steps within dispute plans.

Our industry expertise combined with proprietary FPR-360 technology allows us to recover 3x more chargebacks than the industry average. With access to your gateway, payment processor and sales system (CRM), we can integrate seamlessly and analyze your chargeback data and root causes in real-time, while maintaining the strictest security compliance to keep your data safe. The #1 provider of dispute analytics and Smart Chargeback Recovery; our alerts, Root-Cause Analyzer™ & 3D Secure technologies empower you to eliminate ~50% of chargebacks. Real-time chargeback source identification tells you more about your buyer's journey than any existing dispute tool or service. Root-Cause Analyzer allows you to assess 40+ data points, identify vulnerabilities, increase retention and boost customer satisfaction.

Superior, high speed, secure payment processing system without bundled or tiered rate structures tailored to your business needs. We work with all online business types. Any entity that takes credit card and/or pay by phone. Y2Payments can simply review one of your statements and detail out all the fees you are currently charged for and where you will save money – today. We work with resellers and white label partners of our world class payment gateway products. Every business needs a trustworthy platform that offers all types of transaction and payment options to make working with your business seamless. We will advise you as to the best payment solution for streamlining your business operations to enable you to automate and grow your revenue streams and shatter your business goals.