At Vital Software, we are dedicated to creating software that works the way you do. Vital Software produces solutions that cover all areas of the automotive industry. Vital Software is a leading provider of data-driven solutions for the automotive industry. Our customers include best-of-breed OEMs, dealer groups, and dealership businesses, and assist in the areas of Customer Relationship Management (CRM), lead distribution, CSI management, service and parts performance reporting, and more. Configurable so that the BDC is able to schedule customer contact points based on their own business processes, as well as measure customer satisfaction against CSI scorecards. Vital Software’s extensive marketing suite which provides is the ideal solution to plan, deliver, and report on marketing efforts across the dealer group. Create, manage, and analyze results from campaigns. Launch mail, email, and SMS wizards at the click of a button to send personalized communications.