Compare the Top AI Call Center Software that integrates with QEval as of July 2026

This a list of AI Call Center software that integrates with QEval. Use the filters on the left to add additional filters for products that have integrations with QEval. View the products that work with QEval in the table below.

What is AI Call Center Software for QEval?

AI call center software uses artificial intelligence to automate, enhance, and optimize customer service and contact center operations across voice and digital channels. These platforms leverage technologies such as conversational AI, speech recognition, natural language processing (NLP), and machine learning to handle customer inquiries, route calls, assist agents, and analyze customer interactions. The software often includes AI-powered virtual agents, call summarization, sentiment analysis, quality monitoring, workforce optimization, and real-time agent assistance to improve service efficiency and customer experiences. Many AI call center solutions integrate with CRM systems, help desk platforms, telephony infrastructure, and customer data platforms to deliver personalized and context-aware support. By automating routine interactions and augmenting human agents, AI call center software helps organizations reduce costs, improve response times, and increase customer satisfaction. Compare and read user reviews of the best AI Call Center software for QEval currently available using the table below. This list is updated regularly.

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    Zendesk

    Zendesk

    Zendesk

    Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.
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    Starting Price: $25/agent/month
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  • 2
    Genesys Cloud CX
    Genesys Cloud CX is a comprehensive, cloud-based contact center solution designed to deliver exceptional customer experiences across various communication channels. Built with scalability and flexibility in mind, it integrates voice, chat, email, social media, and messaging platforms into a unified interface. The platform leverages advanced AI and analytics to provide real-time insights, automate routine tasks, and personalize interactions, ensuring efficient and effective customer engagement. With its robust workforce management tools, businesses can optimize staffing and performance while maintaining high service standards. Genesys Cloud CX is designed for seamless deployment and adaptability, making it an ideal solution for organizations of all sizes looking to enhance their customer service capabilities.
    Starting Price: $75 per user per month
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    Observe.AI

    Observe.AI

    Observe.AI

    Observe.AI powers end-to-end quality management with the most accurate speech analytics for Contact Centers. With its Voice AI Platform, support teams analyze 100% of voice calls for quality and compliance, automate agent evaluations, and improve coaching. Analyze Calls for 100% compliance and call quality monitoring, so you'll never miss an opportunity or risk. Evaluate Agents with automated agent evaluations, and build trust with accurate data while fixing broken processes. Coach Teams with targeted coaching, know what training programs drive change, and replicate what top supervisors and trainers do best. Observe.AI uses the industry’s most accurate conversation intelligence engine to analyze customer interactions across every channel, giving you visibility into what's happening in your business. We incorporate these insights into evaluation and coaching workflows to improve agent and seller performance at scale—in one seamless platform.
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    RingCentral RingCX
    RingCentral's RingCX is an AI-powered contact center solution designed to streamline customer support and enhance interactions. By integrating voice, video, and over 20 digital channels into a single platform, it enables agents to engage customers through their preferred communication methods. The inclusion of RingSense AI provides real-time insights, automates tasks, and offers assistance throughout the customer journey, improving both agent performance and customer satisfaction. With a user-friendly interface and straightforward deployment, businesses can implement RingCX within days. Pricing starts at $65 per user per month, which includes unlimited minutes and access to all core contact center features.
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    CallMiner Eureka
    CallMiner Eureka leverages Artificial Intelligence (AI) and Machine Learning (ML) to analyze every customer interaction, across all channels, and automatically uncover actionable intelligence. We are continuously improving and expanding CallMiner Eureka products in an effort to provide our customers with the right, most updated tools to maximize ROI. Analytics workbench, discovery, category and scoring configuration. Agent/supervisor portal, direct performance feedback. Real-time monitoring & alerting, agent next-best-action, API/message driven. Audio capture for efficient speech analytics. PCI and sensitive data redaction from audio and transcripts. Data extraction, audio / contact / data ingestion, app development. Brings speech analytics data story to life. Elevate the customer experience. Communicate via your customer’s preferred channels. Power your business with customer insights. Optimize outcomes.
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