Sistema de chamados (Ticket). É uma ferramenta para criação, gerenciamento e acompanhamento de chamado para empresas que necessitam de melhor integração e distribuição de informações sobre atendimento a clientes, suporte, callcent

Features

  • Web and Email Suppport
  • Auto Response
  • Canned Replies
  • Help Topics
  • Alerts and Notices
  • Role-based Access
  • Assign & Transfer Tickets
  • No signup Required
  • Support History
  • Make yourself campaign

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Additional Project Details

Intended Audience

Customer Service

User Interface

Web-based

Programming Language

Java

Database Environment

JDBC

Registered

2010-04-21
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