Online project management and issue tracking with team collaboration, custom fields and forms, JasperReport reporting, user management, multiple access levels, tasks, projects, time tracking, task change history, multiple attachments, Gantt graphs.
Features
- Custom fields with AJAX based editor
- Custom screens with AJAX based editor
- Bulk edit
- Automail triggers and filters
License
GNU General Public License version 2.0 (GPLv2)
SysAid is an ITSM, Service Desk and Help Desk software solution that integrates all of the essential IT tools into one product. Its rich set of features include a powerful Help Desk, IT Asset Management, and other easy-to-use tools for analyzing and optimizing IT performance.
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Additional Project Details
Languages
French, Italian, English, Chinese (Traditional), Swedish, Norwegian, Chinese (Simplified), German, Spanish
Intended Audience
Information Technology, Financial and Insurance Industry, Telecommunications Industry, Developers, End Users/Desktop, Other Audience
User Interface
Web-based, Command-line
Database Environment
Oracle, MySQL, PostgreSQL (pgsql), IBM DB2, Firebird/InterBase, Microsoft SQL Server