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Long queues cost businesses across the world trillions of dollars in lost sales. Customers who experience poor queuing are less likely to stay and recommend your business. Compare the performance of different locations and departments. Monitor the number of visitors waiting, average wait times, and other metrics. Give your staff the tools they need to supercharge your customer service. Recognize your team’s achievements and identify opportunities for growth. Easily measure and share performance results. Use service reports to keep track of KPIs and the effectiveness of service strategy. Eliminate in-person lines by allowing customers to join a virtual waitlist using their phones. Monitor your line in real-time. Let customers safely wait in their car, at home, or outside. Notify them when you are ready to serve them. Give customers regular updates and wait times. Make them feel like VIPs by talking to them directly and asking for their feedback.
Our cloud-based and mobile-capable software for human & social services supports critical functions from intake through reporting. Most information management software isn’t made for human services; Casebook is built hand-in-hand with human services professionals, we understand the information you need to track and access on a daily basis, and we’ve based our entire platform around it. With the ability to work on any browser-based device on our secure platform workers can work from anywhere, making collaboration and file sharing instant and transparent.
Over 80% of the 100 largest companies in the world use Highcharts, as well as tens-of-thousands of developers across industries such as application development, publishing, data science, and finance.
Achieve harmony across your Apple device fleet with Kandji's unmatched management and security capabilities.