osticket Files

Enhancements

• Much better email bounce detection (#461, [#474])
• Microsoft® TNEF emails are supported (#555, 0890481, [#567])
• Handle messages forwarded as message/rfc822 content type (#482)
• [Esc] key cancels popup dialogs (#465)
• New ticket by staff workflow is simplified (#543)
• Support regex matches in ticket filter (584465c)

Bugs

• 'Priority' column is included in the ticket queue export (#451)
• Retry queries on MySQL error 1213 (#493)
• Client login email is not case-sensitive (398cbc7)
• Drop silly border on text emails if HTML ticket thread is disabled (439a32a)
• Fix ticket submission error if client is already logged in (#469)
• Fix fetching from more than 10 mail accounts (#468)
• Fix clickable links ending with punctuation (#497)
• Fix whitespace mangling of Unicode text with non-breaking-spaces (#502)
• Fix image size set to zero when images are added to drafts (#504)
• Correctly detect php-dom extension (#503)
• Fix delivery issue of emails delivered to group mailboxes (#510)
• Fix E_STRICT annoyance from class.config.php (#518)
• Fix dashboard report timeframe for non-US date formats (#520)
• Fix dashboard report ending "period" (#520)
• Fixup Message-Id and Delivered-To for encapsulated messages (#528)
• Much better compatibility implementation of the mbstring module (#517)
• Consider the delivered-to header in finding the system email (#535)
• Ticket variables are available in templates regardless of case (#545)
• Allow advanced search on any priority regression (#547)
• Fix email address list parsing on bad MIME headers (#560)
• Automatically detect file MIME type if not specified (ac42e62)
• Fix login issue when upgrading from osTicket 1.6 (#571)
• Fix attachment corruption on some documents like PDFs (#576)

Performance and Security

• Reuse SMTP connections where possible (#462)
• Enforce max file size for attachments sent via API (#568)