osticket Files

Enhancements

• Company information page. Company info is usable in email templates (#104, [#134])
• Admin panel now has inline help tips (#144)
• System information page in admin panel useful for bug submission (#98)
• Ticket list page is sorted by effective date (#161, [#179])

Bugfixes

• Several bugs in the upgrade scripts (#158, [#162], 105a835)
• Export service dumps new tables (#85)
• Custom short-answer fields can have a custom validation error (#89)
• Several Redactor editor fixes (#91, [#130])
• Work is saved after resetting or deleting draft (#92)
• Several fixes for initial data (#93, [#128])
• Several fixes for custom fields (#97, [#84], [#67], [#96], [#101], [#117], [#118], [#143])
• Ticket priority is definitely saved with new tickets (#106)
• Fix typeahead field (email) on ticket by staff (#103)
• Better name handling if the email address is used as the name (#100)
• Better handling and cleanup for drafts (#112)
• Avoid clobbering a client with multiple user-info forms (#114)
• Fix hover information of inline image in ticket thread (#125)
• Fix updating client information (#129, [#141])
• Reinstate locking mechanism (collision avoidance) (#119)
• Fix API handling of plain/text messages (#132)
• Fix goof in ticket creation where fetching emails could result in corrupted ticket info (#133)
• Fix image display in client FAQ display (#142)
• Fix crash when creating site pages (#146)
• Cleanup configuration no longer relevant (#154)
• Fix attachment droppage on outgoing emails (#175)
• Fix saving of help-topic form data on web ticket open (#177)

Look and Feel

• Dialogs are more friendly (#86)
• Sane(r) styling of the ticket thread (#137, a359bf6)
• More fluid user info updates (#155)

Security and Performance

• Route HTML links through internal l.php -- prevents leakage of internal ticket #'s (#151)